Operations Analyst - Technology Vendor Management

EQ BankToronto

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess:A Bachelor's degree in Business Administration, Finance, or a related field. Exceptional analytical and problem-solving skills. Proven experience in vendor management or operations analysis. Strong communication and interpersonal abilities. Familiarity with financial services and technology solutions.

About the job

Role overview

This analyst will support strategic decisions by providing clear analysis of vendor performance. The role ensures that technology partners meet the bank’s goals and performance expectations. Working closely with other teams, the analyst will help identify and implement ways to enhance processes across the organization.

What you will do

Analyze metrics related to vendor performance to identify trends and areas for improvement
Conduct risk assessments to evaluate vendor reliability and compliance
Collaborate with cross-functional teams to implement process improvements
Use data-driven insights to support vendor negotiations
Help maintain compliance with regulatory requirements for technology vendors

Requirements

Strong analytical skills
Experience with data analysis and reporting
Ability to work with multiple teams and communicate findings clearly
Understanding of vendor management principles and regulatory compliance

About EQ Bank

EQ Bank is a forward-thinking digital bank committed to delivering innovative financial solutions tailored to meet the needs of our customers. Our mission is to redefine banking by leveraging technology and providing exceptional customer service in a seamless digital environment.

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