Qualifications
Key ResponsibilitiesInventory and Order ManagementManage inventory accuracy using Zoho Inventory, becoming the go-to expert on stock levels and fulfillment workflows. Process orders from initiation to completion, ensuring precise documentation and tracking. Maintain clean, organized, and accessible records. Shipping and LogisticsUtilize Webship and other logistics platforms to ensure flawless outbound shipments. Coordinate customer deliveries and internal logistics with tactical precision. Proactively monitor shipments and resolve issues before they escalate. Set standards for packaging, labeling, and documentation across operations. Hardware Preparation and ConfigurationConfigure smart camera devices, ensuring they are deployment-ready. Execute technical protocols with zero tolerance for error. Collaborate with the technical team for troubleshooting as needed. Team Coordination and CommunicationServe as the nerve center of logistics, keeping teams updated through Slack and Zoho. Build strong relationships across teams by providing clarity and speed.
About the job
Location: San Francisco, CA (in-office, 5 days a week)
Schedule: Full-time, Monday to Friday, 9:00 AM to 5:00 PM
Role overview
The Operations and Logistics Assistant supports the daily flow of shipments and logistics at Overview. This position is central to keeping operations efficient and reliable. The role is hands-on and based in the San Francisco office each weekday.
What you will do
- Take responsibility for shipments from start to finish
- Work directly with logistics systems to track and manage orders
- Help maintain smooth operations for the team and customers
What we look for
- Proactive approach to problem-solving
- Strong sense of ownership and attention to detail
- Comfort working independently and handling real-time challenges
This position offers the chance to see the immediate impact of your work on team efficiency and customer satisfaction. Candidates who value accuracy and enjoy making a tangible difference will find this role rewarding.
About Overview
At Overview, we are committed to operational excellence and customer satisfaction. Our team thrives on innovation and teamwork, ensuring our logistics processes are as efficient and effective as possible.