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Operations Assistant - Fresh Graduates Welcome

Rentokil InitialHong Kong, Hong Kong, Hong Kong
On-site Full-time

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Experience Level

Entry Level

Qualifications

Higher Diploma or above (Fresh Graduates are encouraged to apply). Experience in Quality Assurance, particularly within the Food & Beverage industry, is an advantage. Self-motivated, organized, and capable of working under pressure. Detail-oriented, well-organized, and quick to respond. Excellent customer service, interpersonal, presentation, and communication skills. Eagerness to perform outdoor work. Proficiency in MS Office with fluency in both English and Chinese. More experienced candidates may be considered for a Senior Operations Executive role.

About the job

This Operations Assistant position at Rentokil Initial in Hong Kong is open to fresh graduates. The role centers on supporting pest control operations and maintaining strong client relationships.

Main responsibilities

  • Prepare and present detailed pest control reports for clients.
  • Work with different departments to implement pest control projects and track their progress.
  • Respond promptly to client complaints to maintain high customer satisfaction.
  • Assist the Technical Supervisor with reviewing service materials, equipment, vehicles, and work techniques to improve productivity and manage costs.
  • Help identify training and development needs for staff, and conduct training sessions for Technicians, Sales, and other teams in both field and classroom settings.
  • Take on ad hoc projects as assigned by the Supervisor.

Work schedule

This role requires flexibility with working hours.

Who this role suits

Recent graduates interested in operations and client service, who are willing to work flexible hours and support various aspects of pest control projects, will find this position a good fit.

About Rentokil Initial

Join Rentokil Initial, a global leader in pest control services, where we prioritize customer satisfaction and innovative solutions. We foster a culture of learning and development, making us an excellent place for career growth.

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