About the job
Join Gopuff as an Operations Associate and become a vital part of our operations team in Chicago. Reporting directly to our Site Leader, you will embody the spirit of determination, resilience, and positivity that drives our mission. Your role will encompass a diverse range of operational tasks including picking, packing, receiving products within our site, and collaborating with our partner drivers.
At Gopuff, we cater to our customers' everyday essentials, no matter the time, weather, or occasion. We are on the lookout for innovative thinkers and bold dreamers who are eager to redefine retail at an unprecedented pace. Bonus points if you have a passion for snacks!
Key Responsibilities:
- Efficiently pick and pack items for dispatch to customers.
- Receive and unpack product pallets, ensuring accurate inventory counts and resolving discrepancies.
- Maintain inventory and manage the re-shelving of canceled orders.
- Keep the sales floor and facility organized and clean.
- Adhere to FIFO practices to manage waste and spoilage.
- Communicate with customers regarding substituted or out-of-stock items.
- Safely handle, scan, and transport products within the facility.
- Engage in physical tasks including standing, walking, bending, and lifting during shifts.
- Utilize carts, pallet jacks, and dollies for product movement.
- Work with products that may contain tobacco, nicotine, and/or alcohol.
- Occasionally work in freezer locations throughout shifts.
- Prepare quality beverages and food menu items according to recipes and presentation standards.
- Ensure the accuracy of food and beverage packaging for delivery.
- Follow health, safety, and sanitation guidelines.
- Organize the Kitchen Facility and manage resources effectively while minimizing waste.
Qualifications:
- High School Diploma or GED equivalent.
- Previous experience in a restaurant or retail environment is preferred but not essential.
- Flexibility to work varied shifts, including peak hours (1st, 2nd, and 3rd shifts).
- Familiarity with basic web-based software applications, such as Google G-Suite.
- Ability to stand and walk for the duration of assigned shifts.
- Capability to lift up to 49 pounds.
- Availability for flexible hours, including mornings, evenings, weekends, and holidays.
