Operations Associate at Gopuff | Chicago, IL

At Serve Robotics, we are pioneering a new era in urban logistics. Our innovative sidewalk delivery robot symbolizes our vision for a more efficient and accessible future. Designed to alleviate street congestion, our robots enable deliveries to reach a wider audience while supporting local businesses.Our fleet has been successfully serving merchants, customers, and pedestrians in cities like Los Angeles, Miami, Dallas, Atlanta, and Chicago. We are on the lookout for skilled individuals to help transition robotic deliveries from a novelty to a commonplace service.About UsWe are a team of experienced professionals from the tech industry, specializing in software, hardware, and design. Together, we are committed to creating the future we envision. By leveraging advanced technologies like robotics, machine learning, and computer vision, we tackle real-world challenges with a strong focus on enhancing the user experience. Our agile and diverse team thrives on collaboration and mutual respect to solve complex, dynamic problems.Position OverviewAs an Operations Associate, you will be integral to ensuring the efficient operation of our autonomous delivery robots. While these robots are built for autonomy, they occasionally require assistance in navigating unexpected challenges, addressing technical glitches, or adapting to varying environmental conditions. That's where your role becomes crucial.In this hands-on position, you will provide support to robots in the field, perform light maintenance tasks such as cleaning sensors, and ensure that deliveries are executed safely and punctually. Your quick thinking and proactive support will minimize service disruptions and safeguard valuable equipment. Additionally, you will document incidents and share insights to facilitate continuous improvement in our technology and operations.You will closely collaborate with teams across operations, engineering, and customer support to manage robot deployments, address technical issues, and assist with safety and training initiatives.Key ResponsibilitiesEnsure field readiness by supporting robots and facilitating timely response, coordination, and order fulfillment as per business needs.Assist with deployment processes in accordance with expectations, including the preparation, inspection, cleaning, and positioning of robots.Monitor, document, and resolve escalation tickets while maintaining clear communication with relevant teams.

At Serve Robotics, we are innovating urban mobility with our friendly sidewalk robot, envisioned to revolutionize deliveries by alleviating street congestion, increasing accessibility for users, and supporting local businesses.Our fleet has been successfully operating in major cities like Los Angeles, Miami, Dallas, Atlanta, and Chicago, delighting merchants, customers, and pedestrians alike. We seek passionate individuals eager to transition robotic deliveries from a novel concept to an everyday necessity.Who We AreWe are a team of seasoned professionals with backgrounds in software, hardware, and design, committed to building a future we aspire to inhabit. By addressing real-world challenges through robotics, machine learning, and computer vision, we maintain a strong focus on enhancing the end-to-end user experience. Our dynamic, diverse team thrives on collaborative problem-solving and mutual respect.JOB OVERVIEWAs the Public Engagement Lead, you will play a pivotal role in advancing Serve Robotics’ public engagement and community relations initiatives throughout the Chicago metropolitan area. Reporting to the Public Engagement Manager, your responsibilities will include executing stakeholder engagement activities, representing Serve Robotics in community and public forums, and fostering positive relationships to support our operational rights and market expansion.JOB DUTIESImplement community and stakeholder engagement activities aligned with Serve Robotics’ public engagement strategy and business objectives.Act as the primary on-the-ground contact for community meetings, ward-level engagements, regulatory hearings, and other public-facing events.Represent Serve Robotics with professionalism and credibility at neighborhood meetings, civic events, and industry or community forums.Monitor and assess community sentiment, local concerns, and emerging issues within Chicago neighborhoods, escalating potential risks and opportunities to the Public Engagement Manager and Policy team.Cultivate and sustain relationships with key local stakeholders, including community organizations, neighborhood associations, aldermanic offices, regulators, advocacy groups, and property owners. Collaborate cross-functionally with Policy, Operations, Legal, Trust & Safety, and Communications to ensure cohesive messaging and coordinated responses.

Gopuff is seeking dynamic Operations Associates (OAs) to join our dedicated operations team in Chicago. Reporting directly to a Site Leader, OAs are vital to our mission, embodying determination, positivity, and a passion for overcoming challenges. Your responsibilities will encompass a wide array of operational tasks, including selecting and packing items, receiving products, and collaborating with our partner drivers.At Gopuff, we are committed to delivering everyday essentials to our customers—day or night, rain or shine. We are building a team of innovative thinkers and risk-takers eager to transform the retail landscape at lightning speed. If you love snacks, you’ll fit right in!

Join Gopuff as an Operations Associate and be a vital part of our dynamic operations team. Reporting directly to a Site Leader, you will embody the spirit of determination, positivity, and enthusiasm towards challenges that drive our mission forward. Your role encompasses diverse operational duties such as picking and packing orders, receiving products in our facility and kitchen (when applicable), and collaborating with our partner drivers.At Gopuff, we are committed to delivering everyday essentials to our customers, day and night, regardless of the weather conditions. We are building a team of innovative thinkers and risk-takers eager to revolutionize the retail landscape. An appreciation for snacks is a plus!

Join Gopuff as an Operations Associate and be a key player in transforming the future of retail. Reporting directly to a Site Leader, you will bring your determination, positivity, and enthusiasm to tackle various operational tasks. Your responsibilities will include efficiently picking and packing orders, receiving and organizing products, and collaborating with our partner drivers. At Gopuff, we deliver everyday essentials to our customers, day or night, rain or shine. We're looking for innovative thinkers and passionate individuals who enjoy snacks and are ready to help us redefine the retail landscape.Key Responsibilities:- Efficiently pick and pack items for customer dispatch- Receive product shipments, verify inventory, and resolve discrepancies- Organize inventory and manage re-shelving of canceled orders- Maintain cleanliness and organization of the sales floor and facility- Adhere to FIFO practices to manage waste and spoilage- Communicate with customers regarding substitutions or out-of-stock items- Safely handle and move products using equipment such as carts and pallet jacks- Occasionally work in freezer locations during shifts- Prepare quality beverages and food items while following recipes and presentation standards- Ensure accuracy of all food and beverage deliveries- Follow health, safety, and sanitation guidelines for all products- Organize kitchen facilities to ensure efficiency and minimize waste- Prepare and stage orders for delivery.

Gopuff is actively seeking motivated Operations Associates (OAs) to become integral members of our operations team. Reporting directly to a Site Leader, OAs are vital to our mission, showcasing drive, perseverance, positivity, and a passion for overcoming challenges. You will engage in a diverse range of operational tasks, including picking, packing, and receiving products within our facility and any associated kitchen areas (if applicable), while collaborating with our partner drivers.At Gopuff, we are committed to delivering everyday essentials to our customers—day or night, in any weather. We are building a dynamic team of innovators, visionaries, and risk-takers eager to revolutionize the retail landscape at an unprecedented pace. And if you have a fondness for snacks, you’ll fit right in!

Join the dynamic operations team at Gopuff as an Operations Associate (OA). Reporting directly to a Site Leader, you will be pivotal in ensuring smooth operations, showcasing your drive, perseverance, and enthusiasm for challenges. Your responsibilities will encompass a range of tasks including picking, packing, and receiving products both within our site and any applicable kitchen facilities, while collaborating closely with our partner drivers.At Gopuff, we are dedicated to delivering everyday essentials to our customers, regardless of the time or weather. We are building a team of innovative thinkers and bold risk-takers who are eager to transform the retail landscape at an unprecedented pace. If you have a passion for snacks, that’s a bonus!

Gopuff is actively seeking motivated Operations Associates (OAs) to enhance our operations team. Reporting directly to a Site Leader, OAs are integral to our mission, embodying qualities such as determination, positivity, and a passion for tackling challenges. Your responsibilities will encompass a wide range of operations tasks, including picking and packing products, receiving inventory, and collaborating with our partner drivers.At Gopuff, we strive to deliver everyday essentials to our customers—day or night, rain or shine. We are building a dynamic team of innovators and risk-takers dedicated to revolutionizing the retail experience at an unprecedented pace. And yes, a love for snacks is a plus!

Gopuff is actively seeking enthusiastic and dedicated Operations Associates (OAs) to join our dynamic operations team in Wrigleyville, Chicago. Reporting directly to the Site Leader, you will be instrumental in driving operational excellence and ensuring customer satisfaction through your perseverance and positive attitude. Your role will encompass a variety of essential tasks, including picking and packing orders, receiving products, managing inventory, and collaborating with partner drivers.At Gopuff, we are committed to delivering everyday essentials to our customers—day and night, rain or shine. Join our team of innovative thinkers and risk-takers who are eager to transform the retail landscape. Bonus points if you're a fan of snacks!

Founded in 1986, Marquette Associates is dedicated to delivering unparalleled investment consulting services. Our mission is to serve as a reliable partner, putting our clients’ interests and goals at the forefront of our operations. With a team that combines real-world experience and a commitment to innovative thinking, we empower our clients to achieve their objectives effectively.If you are interested in future opportunities that are not currently advertised, please submit your resume here for consideration.

At Serve Robotics, we're transforming urban logistics with our innovative sidewalk robots. Designed to navigate busy streets, our robots ensure deliveries are accessible to a wider audience and support local businesses.Our fleet has been successfully operating in cities like Los Angeles, Miami, Dallas, Atlanta, and Chicago, engaging merchants, customers, and pedestrians alike. We're on the lookout for talented individuals to elevate robotic deliveries from a novel concept to a standard practice.About UsWe are a team of seasoned professionals in technology, encompassing software, hardware, and design, committed to crafting the future we envision. Our mission is to tackle real-world challenges through robotics, machine learning, and computer vision, all while focusing on an exceptional user experience. Our diverse and agile team thrives on collaborative and respectful problem-solving.Serve Robotics is seeking a dynamic and results-oriented Regional Operations Manager for the North Region to oversee daily operations across our northern markets. The ideal candidate will be based in the Chicago metropolitan area. In this role, you will lead a team of 5-8 exempt leaders, manage market performance, ensure operational safety, take ownership of the region's full P&L, and enhance customer satisfaction through our autonomous delivery robots. Your efforts will significantly influence fleet reliability, customer satisfaction, and financial outcomes.We are searching for a proven leader with strong operational instincts, a proactive approach, and the capability to inspire and develop a front-line team while making data-driven decisions in a fast-paced, high-growth environment. This role will be crucial in developing and implementing operational processes that revolutionize the extensive last-mile delivery sector.

Join gopuff as an Operations Associate, where you will be an integral part of our team in the heart of Little Italy, Chicago. As a Starbucks Barista, you will have the opportunity to create exceptional coffee experiences for our customers. Your role will involve preparing high-quality beverages, maintaining a welcoming environment, and ensuring top-notch customer service.We are looking for dynamic individuals who thrive in a fast-paced atmosphere and have a passion for coffee and community. If you are ready to take your career to the next level while working with a brand that values innovation and excellence, we want to hear from you!

Join gopuff as an Operations Associate and become an integral part of our Starbucks Barista team in Bucktown. In this dynamic role, you'll engage directly with customers, ensuring they receive exceptional service and high-quality beverages. You'll be responsible for the preparation of delicious drinks, maintaining a clean and organized workspace, and contributing to a positive, enthusiastic atmosphere.We are looking for individuals who thrive in a fast-paced environment and have a passion for coffee and customer service. If you are a team player with a keen eye for detail and a desire to grow within the company, we encourage you to apply!

Join Coco Delivery as a Robot Delivery Technician, where you will play a pivotal role in our mission to revolutionize delivery services. Your expertise will ensure our delivery robots are expertly assembled, meticulously maintained, and efficiently deployed. This role encompasses hands-on repairs and diagnostic testing, making it both technically challenging and incredibly rewarding. Collaborate closely with our engineering and operations teams to optimize the performance of our robotic fleet and provide valuable insights that contribute to the evolution of our hardware.Ideal candidates are those who excel in fast-paced environments, possess strong problem-solving skills, and take pride in achieving accuracy and efficiency in their work.A Day in the LifePrepare and conduct inspections on robots before each shiftDiagnose, troubleshoot, and repair any mechanical or electrical issuesWork alongside engineers to test and implement new featuresDeploy and assist in the management of robot fleets across active marketsPerform regular inspections and document performance metricsKey ResponsibilitiesAssemble, maintain, and repair robotic hardwareIdentify and resolve mechanical, electrical, and software-related issuesMonitor recurring problems and suggest improvements for hardware upgradesEnsure compliance with safety and operational standards prior to robot deploymentCollaborate with interdisciplinary teams to enhance performance

Role overview The Operations Associate for Team Rubicon’s East Branch plays a key part in supporting emergency management and disaster response efforts across Illinois and Wisconsin. This hybrid role is based in Chicago, IL, and involves both in-office and remote work. Key responsibilities Collaborate with team members and cross-functional partners to manage competing priorities. Keep stakeholders informed about decisions and ongoing developments. Support the creation and maintenance of partnerships with community organizations, VOAD, and local disaster assistance agencies. Location details This position follows a hybrid schedule with a primary location in Chicago, IL. The role includes engagement with organizations throughout Illinois and Wisconsin.

Transforming the way people live.At Blueground, we are passionate about creating a reliable foundation for your living experience, opening doors to new opportunities. Our mission is to build the foremost platform for modern living.With over 350 million people relocating between cities each year, the demand for innovative housing solutions has never been greater. Blueground is at the forefront of this transformation.With a portfolio of more than 40,000 homes worldwide, available for stays ranging from a few days to over a year, we are just beginning our journey. Our rapid expansion aims to redefine the concept of living through a new category of offerings. Our competitive advantage lies in our cutting-edge technology, operational excellence, and a dedicated team that executes with agility and precision. Our corporate culture is based on five core principles: Guests First – Every decision prioritizes the guest experience. Move Fast – We cherish speed, momentum, and decisive action. Dive In – We believe that the magic is in the details, and we dig deep. Embrace Change – We see change as an opportunity for growth. Keep It Honest – Transparency fosters progress and strengthens our relationships. If you are eager to make a meaningful impact and help us reshape the way the world lives, we would love to meet you. Your RoleWe are seeking a proactive and detail-oriented Operations Lead to become an integral part of our dynamic team in Chicago, IL. This hands-on role is perfect for someone who excels in problem-solving, leads by example, and ensures that every property adheres to the highest quality standards and guest satisfaction.Key Responsibilities Lead Property Turnovers: Manage the complete apartment preparation process—coordinating with housekeeping and maintenance teams, and conducting thorough inspections prior to guest check-ins. Ensure Onsite Readiness: Assemble furniture, troubleshoot WiFi and tech setups, and perform minor repairs to guarantee that each apartment meets our rigorous standards before residents move in. Field Coordination & Team Supervision: Act as the primary contact in the field, overseeing relationships with external vendors, housekeeping personnel, and building staff to facilitate smooth operations. Conduct Quality Control: Perform comprehensive property inspections using mobile checklists, identify issues, and ensure that every space aligns with our cleanliness, functionality, and design criteria. Provide Hands-On Support: Be ready to assist with urgent needs—whether that involves replacing furniture, repairing appliances, delivering essential items, or addressing guest lockouts. Drive Operational Efficiency: Oversee and maintain our corporate vans and inventory, ensuring that supplies and tools are consistently organized and accessible. Your day will commence at the office, where you will collect your equipped 'Pit Stop Van' before heading into the city. Your tasks will be clearly organized to ensure optimal efficiency.

Serve Robotics develops sidewalk delivery robots that help ease city congestion and make deliveries more accessible. These robots support local businesses and are already operating in cities such as Los Angeles, Miami, Dallas, Atlanta, and Chicago. The team combines backgrounds in software, hardware, and design, applying robotics, machine learning, and computer vision to address challenges in urban mobility. Collaboration and respect shape the way work gets done, with a focus on delivering a strong user experience. Role overview The Partnership Manager oversees a portfolio of merchant and platform partners. This person is responsible for partner performance, retention, and revenue. The role acts as the main contact for partner relationships, drives operational improvements, and looks for new growth opportunities. Main responsibilities Manage a portfolio of partners and merchants, focusing on performance, growth, retention, and satisfaction. Act as the primary relationship owner, building and maintaining partnerships at multiple organizational levels. Analyze performance data to drive improvements in order volume, reliability, and satisfaction metrics. Lead issue resolution and manage escalations, including root cause analysis and long-term solutions through cross-functional teamwork. Identify and carry out initiatives to grow revenue and improve operations within assigned accounts. Coordinate projects with Operations, Product, and Support teams to improve processes, tools, and partner experiences. Support partnership strategy and market expansion by testing new approaches and sharing insights from the field. Location This position is based in Chicago, IL.

At Beyond Finance, we are dedicated to empowering individuals to break free from the burdens of overwhelming debt and embark on a journey toward financial stability. Our compassionate approach, combined with a robust focus on compliance, ethical practices, and innovative technology, has enabled us to assist over one million clients in achieving their financial goals. We are on the lookout for passionate team members who want to join our mission and contribute to our continued growth and success. As a Strategy and Operations Associate, you will play a pivotal role in driving impactful projects and enhancing our operational capabilities, working closely with our Executive Team to shape the future of our business.

About Loop Loop is a pioneering AI company focused on logistics and the physical economy. Through our specialized verticalized AI, we convert operational and financial signals from logistics data into structured insights, facilitating automation, enhancing financial transparency, and optimizing supply chains at scale. Our innovative solutions empower enterprise shippers to modernize their back-office operations and unlock hidden value in intricate logistics networks. We are backed by esteemed investors including J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, as well as 50 prominent angel investors. Our dynamic team boasts expertise from renowned companies such as Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and industry stalwarts like C.H. Robinson. About the Role As a Customer Operations Associate, you will oversee the complete operational process for our customers. This role is crucial in driving automation, optimizing invoice management, and enabling actionable insights that are vital for our clients’ success. You will actively identify opportunities to enhance our products and elevate the customer experience, collaborating closely with Customer Success Managers, Product, and Engineering teams. This position is based in our Chicago office and requires on-site presence.