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Operations Associate at Gopuff | Phoenix

GopuffPhoenix, AZ
On-site Full-time

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Experience Level

Entry Level

Qualifications

- High School Diploma or GED equivalent- Experience in a restaurant or retail setting is preferred but not required- Ability to work a flexible schedule, including peak shifts (1st, 2nd, and 3rd)- Familiarity with basic web-based software applications, e.g., Google G-Suite- Capability to stand and walk for the duration of assigned shifts- Ability to lift items up to 49 pounds

About the job

Gopuff is actively seeking passionate Operations Associates (OAs) to enhance our operations team in Phoenix. Reporting directly to a Site Leader, OAs are vital to our mission, embodying qualities of determination, positivity, and a zest for overcoming challenges. Your role will encompass a variety of operational tasks including picking, packing, and receiving products both onsite and in our associated kitchen, if applicable, while collaborating with our partner drivers.

At Gopuff, we are committed to delivering everyday essentials to our customers, day and night, regardless of weather conditions. We are on the lookout for innovative thinkers, dreamers, and risk-takers who are eager to help us revolutionize the retail landscape at an unprecedented pace. A love for snacks is a bonus!

Key Responsibilities:
- Efficiently pick and pack items for customer dispatch
- Receive and unpack vendor pallets, ensuring inventory accuracy and resolving discrepancies
- Oversee inventory management and the re-shelving of canceled orders
- Maintain a clean and organized sales floor and facility
- Adhere to FIFO practices to manage waste and spoilage
- Communicate with customers about substitute or out-of-stock items
- Safely handle, scan, and move products in an organized manner
- Engage in physical activities including standing, pushing, pulling, squatting, bending, reaching, and walking during shifts
- Utilize carts, pallet jacks, dollies, and other equipment for product movement
- Handle products that may contain tobacco, nicotine, or alcohol
- Spend time in freezer locations throughout shifts
- Walk several flights of stairs as needed
- Prepare quality beverages and food items while adhering to recipes and presentation standards
- Ensure the accuracy of all food and beverage packages for delivery
- Follow health, safety, and sanitation guidelines for all products
- Manage and organize kitchen facilities, ensuring waste and spoilage are minimized through careful preparation
- Prepare, package, and stage orders for handoff

About Gopuff

Gopuff is a leading platform for delivering everyday essentials quickly and efficiently. We are dedicated to providing our customers with a seamless shopping experience, and we pride ourselves on our innovative approach to retail.

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