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Operations Associate - Driving Excellence in Client Services

Allworth FinancialDallas, Texas, United States
On-site Full-time

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Experience Level

Experience

Qualifications

Key qualifications for the Operations Associate include:Strong organizational skills with the ability to prioritize tasks effectively. Experience in processing paperwork for client requests such as new accounts, transfers, distributions, and maintenance tasks. Detail-oriented mindset to minimize errors and ensure compliance with firm and industry standards. Ability to collaborate within a team to enhance operational efficiency and service quality. Excellent communication skills to foster positive relationships with clients and team members.

About the job

At Allworth Financial (www.allworthfinancial.com), we pride ourselves on being a premier independent investment advisory firm specializing in retirement planning, investment advising, and 401(k) management. Our direct approach to financial planning empowers clients to achieve their long-term financial goals effectively.

Founded in 1993 in Sacramento, California, Allworth Financial is a high-growth, private equity-backed Registered Investment Advisor. We emphasize a fee-based, employee-centric fiduciary model that prioritizes client well-being and education. As a multi-billion dollar firm recognized for exceptional growth through acquisitions and organic development, we have been awarded the “Circle of Excellence” by the National Business Research Institute for employee and client satisfaction. In 2024, we were also honored as one of Barron’s Top 40 RIAs, underscoring our reputation as a trusted brand in the industry.

SUMMARY:

The Operations Associate plays a vital role in supporting Allworth’s Direct Business department. This position is responsible for processing client account requests with precision, ensuring compliance with internal and regulatory standards, and delivering outstanding service to both internal and external clients. The Operations Associate collaborates closely with the Direct Business Team Lead and fellow associates to maintain queue efficiency, meet service level agreements (SLAs), and contribute to the overall operational excellence of the department. Attention to detail, accountability, and collaboration are essential in this fast-paced, service-oriented environment. This is a full-time, non-exempt position based in our Addison, TX office, requiring five days of in-office work each week.

About Allworth Financial

Allworth Financial is a leading independent investment advisory firm focused on retirement planning, investment services, and 401(k) management. With a commitment to client education and satisfaction, we have established ourselves as a trusted partner in financial planning since 1993. Our employee-centric culture and continuous growth trajectory position us as one of the top firms in the industry.

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