Operations Intern

BoltAmsterdam, Netherlands

On-site Internship €800/mo - €800/mo

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Experience Level

Entry Level

Qualifications

We are looking for detail-oriented and customer-focused individuals who are eager to learn and contribute to our operations. You will have the opportunity to:Oversee key operational workflows across all business operations in the Netherlands. Analyze performance metrics to identify bottlenecks and suggest improvements. Support local growth initiatives aimed at enhancing driver supply, reliability, and satisfaction. Collaborate with teams in Central Operations, Product, Commerce, and Customer Support to refine processes and communication. Test new processes to discover smarter and more efficient operational methods. Address driver queries through various channels, ensuring empathy and promptness in responses.

About the job

Bolt is looking for a full-time Operations Intern to join the Amsterdam office and support its ride-hailing operations in the Netherlands. This internship centers on improving the marketplace experience for both drivers and riders, helping to deliver reliable service each day.

What you will do

Support daily operations to ensure smooth interactions between drivers and riders
Contribute to projects that impact Bolt's growth and service quality
Apply data-driven approaches to problem-solving and decision-making
Learn how a large-scale platform operates and scales

Internship details

Full-time, on-site role based in Amsterdam
Monthly stipend: €800
Work in a collaborative and energetic office setting

About Bolt

Bolt is a leading mobility platform that is dedicated to providing the best ride-hailing experience. Our commitment to innovation and customer satisfaction drives us to continuously improve our services, making transportation accessible and efficient for everyone.

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