About the job
Join Rentokil-Terminix Canada, a leading name in pest control services for the property management sector. With a commitment to innovation and excellence, our certified specialists protect homes and businesses across Canada.
We are currently looking for a dedicated and experienced Operations Manager to lead our team in Ottawa, ON. In this role, you will train, mentor, and develop a skilled team of service technicians while driving sales growth, enhancing client loyalty, and ensuring exceptional customer service.
Your responsibilities will include:
- Overseeing daily operations of pest control technicians to ensure superior customer service.
- Providing operational direction and support to staff, focusing on service excellence and client care.
- Managing financial performance of operations, including revenue growth and expense control.
- Traveling daily throughout the territory to meet clients, assist technicians, and collaborate with the sales team on business development.
- Working a flexible schedule, including early mornings and weekends as needed.
- Preparing and submitting weekly, monthly, and annual reports as required.
- Monitoring and optimizing scheduled appointments for efficiency, including field routing and client Quality Control audits.
