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Experience Level
Manager
Qualifications
Proven experience in operations management or quality assurance within a fast-paced environment. Strong analytical and problem-solving skills, with a keen attention to detail. Excellent communication and interpersonal abilities, fostering collaboration across teams. Ability to manage multiple projects simultaneously and meet tight deadlines. Experience with quality management systems and methodologies. Relevant degree or equivalent professional experience.
About the job
Monzo seeks an Operations Manager with a focus on Quality Assurance. This position shapes how services are delivered and plays a key role in maintaining high standards across operations. The role is open to candidates based in Cardiff, London, or working remotely anywhere in the UK.
Key responsibilities
Lead quality assurance efforts to maintain and enhance product standards.
Collaborate with teams throughout the company to spot and address areas for improvement.
Oversee projects that promote ongoing operational excellence.
Location
This role can be based in Cardiff, London, or performed fully remotely within the UK.
About Monzo
Monzo is a forward-thinking digital bank based in the UK, revolutionizing the way people manage their finances. With a customer-centric approach, Monzo aims to create a seamless banking experience that is transparent and accessible for everyone. Join us as we continue to innovate and redefine banking for the modern world.
Role overview Legal & General is hiring a Payroll Operations Specialist in Cardiff. This role focuses on accurate payroll processing and upholding regulatory compliance. The position works closely with multiple departments to keep payroll operations running smoothly and supports employees with payroll-related needs.
Biffa is hiring a Mobile Plant Operator in Cardiff. This role supports the company’s focus on sustainability and reliable service by handling waste materials with care and precision. Main responsibilities Operate a range of mobile plant machinery to process and move waste materials safely. Follow all safety protocols and procedures at all times. Maintain attention to detail to ensure efficient and compliant operations. What matters in this role Consistent commitment to safety standards. Reliable handling of machinery and materials. Supporting Biffa’s service quality for clients. This position plays a key part in Biffa’s ongoing work to provide responsible waste management in the Cardiff area.
Full-time|On-site|Cardiff, Cardiff, United Kingdom
Join our dedicated team as a Cleaning Operative and play a crucial role in maintaining cleanliness and hygiene standards in various facilities. You will be responsible for performing cleaning duties to ensure a safe and pleasant environment for all.
Join ecoSense: Leading Commercial Cleaning Services Across the UKAt ecoSense, we pride ourselves on delivering top-tier commercial cleaning services throughout the UK. As a member of our team, you will benefit from our award-winning staff app, which offers you control over your employment experience. From submitting timesheets and accessing company documents to utilizing our innovative route finder for the quickest journeys home, our app empowers you! Our robust internal staff development program is designed to enhance your skills and help you advance within the company. We believe in recognizing hard work through cutting-edge technology that allows both ecoSense and our clients to provide immediate acknowledgment of your efforts. Moreover, for every contribution you make, we plant a tree in your name, which you can track online. Being part of the ecoSense family means enjoying a supportive work environment where growth and camaraderie thrive. Join us and let's shine together! #togetherWEshine™ WORK LOCATION: Network Plus, Peartree Yard, Coryton - Cardiff, South Wales, CF14 7EY AVAILABLE SHIFTS: 2 hours on Tuesday and 2 hours on Thursday - exact times to be confirmed PAY RATE: £12.21 per hour, paid monthly KEY DUTIES:General cleaning tasksFloor cleaningGlass cleaningRestroom sanitationLight cleaning dutiesRestocking toilet rolls & hand soapShower cleaning TRAINING: Comprehensive training providedEXPERIENCE REQUIRED: None; training will be providedLANGUAGE REQUIREMENT: Due to the nature of this role, a good command of English (both spoken and written) is necessary START DATE: Immediate start available! EMPLOYEE BENEFITS:flexePAY - Early payment request*Complimentary CPD Supervisor TrainingOvertime opportunitiesMonthly awards with retail vouchersContinuous learning and developmentOpportunities for career advancementFull staff wellness suite*terms apply.
Full-time|£30K/yr - £50K/yr|Hybrid|Cardiff, Wales, United Kingdom
The Consumer Revenues team is dedicated to empowering our customers to become and remain engaged subscribers of our expert online content. We are a collaborative team of marketers, analysts, and software developers, working closely with specialists in User Experience and editorial, to enhance our subscriber base while creating effective journeys to attract and retain our customers.Your RoleWe are seeking a talented Subscriptions Operations Manager to join our dynamic international subscriptions business unit. Reporting directly to the Head of Operations, you will play a crucial role in managing the fulfillment chain, focusing specifically on our subscription management system, which integrates Salesforce and Zuora. Your responsibilities will encompass ongoing stakeholder management, continuous process improvement, and leading our technology review and implementation initiatives.Qualifications to Get AheadSignificant experience with CRM systems, particularly Salesforce, in a consumer-oriented subscription setting.Proficiency in process mapping and optimization.Strong communication skills and ability to collaborate effectively across a matrix environment.Solid understanding of data and audience segmentation, user journeys, and marketing funnels.Analytical mindset combined with project management skills.A collaborative team player with demonstrated experience in cross-functional teamwork.Creative thinker with the ability to inquire and test new ideas.Experience in managing competing priorities and diverse stakeholder needs.Capable of navigating ambiguity, distilling solutions from complex problems.What We OfferThe anticipated salary range for this position is £30,000 - £50,000.This is a hybrid role based in our Bath or Cardiff offices, allowing you to work three days in the office and two from home.Additional perks include:Unlimited leave, reflecting our trust in you to manage your workload.Profit-sharing bonuses when we meet our targets.Referral bonuses for bringing talented friends into Future.Well-being support through our Colleague Assistance Programs.Opportunities to purchase shares in Future through our Share Incentive Plan.Internal job family level P5.About Future PLCAt Future, we are the global leader in specialist media, employing over 3,000 individuals across more than 200 media brands. Future is a vibrant destination for passionate individuals worldwide, providing trusted, expert content that educates and inspires action across our specialist websites, magazines, events, newsletters, podcasts, and social platforms.We have ambitious plans to build on our growth momentum and unlock new opportunities, and we are looking for driven individuals who want to be part of our journey!Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it integral to our culture...
Monzo Bank Ltd. is looking for a Security Operations Analyst to help protect its digital infrastructure and customer data. This position plays a key role in supporting the security team’s daily operations and maintaining the safety of banking services. Responsibilities Monitor security alerts and investigate any suspicious activity across systems. Respond to security incidents, assisting with resolution and documentation. Identify vulnerabilities and suggest improvements to existing security measures. Collaborate with colleagues to uphold a strong security posture throughout the organization. Location This role can be based in Cardiff, London, or performed remotely within the UK.
Monzo seeks an Operations Manager with a focus on Quality Assurance. This position shapes how services are delivered and plays a key role in maintaining high standards across operations. The role is open to candidates based in Cardiff, London, or working remotely anywhere in the UK. Key responsibilities Lead quality assurance efforts to maintain and enhance product standards. Collaborate with teams throughout the company to spot and address areas for improvement. Oversee projects that promote ongoing operational excellence. Location This role can be based in Cardiff, London, or performed fully remotely within the UK.
Overview: Gopuff is actively seeking dedicated full-time Operations Associates (OAs) to become integral members of our operations team. Reporting directly to the Site Leader, OAs are vital to our success, demonstrating drive, resilience, positivity, and a passion for overcoming challenges. Your role will encompass a variety of warehouse responsibilities, including product picking, packing, receiving, and collaborating with our delivery riders.At Gopuff, we are committed to delivering essential items to our customers around the clock, regardless of the weather. We are building a dynamic team of innovators, visionaries, and risk-takers eager to revolutionize the retail landscape at an unprecedented pace. A love for snacks is definitely a plus!
Full-time|£135K/yr - £184K/yr|Remote|Cardiff, London or Remote (UK)
Join our mission to revolutionize banking for everyone!At Monzo, we are bidding farewell to the complexities of traditional banking.Initially launched as a prepaid card, our product suite has expanded significantly over the last decade in the UK. We now offer a range of accounts including personal, business, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards, with even more exciting features on the horizon. Our UK customers can also save, invest, and manage their pensions with us.With our vibrant coral cards and innovative features like get-paid-early, alongside our comprehensive financial education initiatives on social media and award-winning customer service, we have a rich history of creating delightful experiences for our customers!We are not just about selling products; we aim to solve problems and transform lives through Monzo London / UK Remote | £135,000 - £184,000 + Share Options | Benefits | TechnologySenior Staff Engineer: L70 on our Engineering Progression FrameworkAbout our Engineering Teams:We have approximately 450 engineers out of a total of 5,000 employees, and our ambitions are substantial. There are numerous intriguing challenges ahead, and we encourage team mobility or specialization based on your preference. As an engineer at Monzo, you will have the opportunity to collaborate across the company, and we host regular knowledge-sharing sessions to enhance your understanding of banking operations and effective communication.We actively contribute to open source software and are committed to maintaining a collaborative and innovative engineering culture.
The Functional Specialist position at the Cardiff Assessment Centre focuses on delivering assessments for the Personal Independence Payment (PIP) program. This full-time role involves working directly with individuals as they seek support for personal independence. Role overview As a Functional Specialist, you will conduct assessments that play a key part in the PIP process. Your work supports individuals as they navigate their claims, ensuring they receive the guidance and evaluation needed. What you will do Carry out assessments for PIP applicants at the Cardiff Assessment Centre Support individuals in their pursuit of personal independence Contribute to a team environment focused on professional growth and meaningful work Requirements Interest in supporting individuals through assessment and guidance Willingness to develop professional skills within a supportive team Commitment to full-time work at the Cardiff location
Join Monzo as a TechOps Platform Manager and lead the charge in enhancing our operational efficiency and technology platforms. You will play a pivotal role in ensuring our systems are resilient, scalable, and secure while driving cross-functional collaboration.
Join us on a mission to revolutionize the way people manage their money.We are bidding farewell to the cumbersome and perplexing practices of traditional banking.From our inception as a prepaid card, we have significantly expanded our product offerings over the past decade in the UK. In addition to personal and business bank accounts, we provide joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards in the UK, with exciting innovations on the horizon. Our UK customers can also save, invest, and manage their pensions with us.With our vibrant coral cards and early pay feature, along with financial education initiatives on social media and our award-winning customer service, we have a rich history of creating extraordinary moments for our customers!We are not about pushing products; we strive to solve problems and transform lives through Monzo London or UK Remote | £110,000 - £125,000 + Benefits | Hear from the team ⭐ Our Design TeamWe are a diverse team of over 100 designers, researchers, and brand specialists, led by Chief Design Officer Vuokko Aro. We are committed to making money accessible for everyone. Product Design comprises nearly half of our design disciplines, collaborating closely with research, product, and engineering to address real customer challenges at scale.We Design for
About SINGUAt SINGU, we are revolutionizing the operational landscape for the world’s most ambitious real estate companies. Our goal is to establish ourselves as Europe’s premier platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios, empowering our clients to safeguard revenue, enhance operational efficiency, and unlock new value across their business spectrum.Our unified CAFM platform currently drives the daily operations of over 250 million m² of real estate globally, supporting more than 500,000 professionals. Following our merger with the UK’s Micad and Germany’s net-haus, we now manage over 100,000 buildings across 35+ countries — and this is just the beginning.With backing from a leading growth equity investor, we are rapidly scaling and collaborating with global leaders such as Prologis, ECE, CTP, Hillwood, Logicor, GLP, and Unibail-Rodamco-Westfield. As we expand through strategic acquisitions and pioneering innovations, we remain committed to our core values: adaptability, collaboration, and client focus.If you're eager to contribute to the development of Europe’s leading platform for property operations and make a significant impact on the real estate industry, join SINGU and be a part of this transformation.About the RoleWe are in search of a motivated Software Implementation Coordinator to join our Customer Experience team, focusing on the Micad Pro platform. The ideal candidate will take complete ownership of outcomes, not merely tasks, thriving in a dynamic, customer-oriented environment.This role is not for those who prefer to follow a script. You will manage individual implementations from start to finish, contribute to complex enterprise rollouts, and be expected to strategically consider how we deliver value to our customers rather than just executing tasks.This presents a fantastic development opportunity for someone with a strong foundation in software implementations who is ready to take on more responsibility and grow rapidly within a scaling business.
Role Overview Legal & General is hiring a Workflow Optimization and Performance Analyst for a 12-month fixed-term contract based in Cardiff. This position focuses on improving operational efficiency and supporting retail operations through data-driven analysis and process enhancements. What You Will Do Analyze workflow and performance metrics to identify trends and areas for improvement. Recommend and implement changes that streamline processes within retail operations. Collaborate with teams to support strategic initiatives aimed at boosting operational effectiveness. Location This role is based in Cardiff. Contract Details 12-month fixed-term contract.
The Accounts Administrator at Veezu’s Cardiff HQ supports the invoicing process for key account customers. This role involves managing manual invoice production, resolving queries, and helping to standardize invoicing procedures. The position reports to the Head of Commercial Support and contributes to improving group processes and the quality of service for account clients. What you will do Invoicing: Produce manual customer invoices accurately and on schedule. Customer Service: Respond to queries from customers by email and phone, and handle internal queries using the ticketing system. Account Management: Help set up new customer accounts as needed. Collaboration: Work with Account Executives, Regional Management, and the Group Commercial team to improve and standardize invoice processes. Credit Control: Contact customers to follow up on outstanding debts when required. Account Growth & Retention: Support bids and tenders to help retain and grow accounts. Compliance: Maintain ISO27001 certification and uphold information security standards. Role overview This position is central to supporting commercial operations at Veezu. The Accounts Administrator helps drive improvements across group processes and plays a part in delivering reliable service to account customers.
We are in search of a driven and meticulous Finance Manager to become a crucial member of our vibrant Shared Service Centre team. This pivotal position will involve overseeing essential finance processes, ensuring precise and timely execution of financial transactions while complying with established protocols and controls.The ideal candidate will possess a solid grasp of core accounting principles, a keen eye for detail, and a dedication to producing high-quality output. They should be a collaborative team player with outstanding communication abilities and a strong desire for professional growth in a fast-paced shared service setting.Key Responsibilities:Supervise the general ledger to guarantee the accuracy, timeliness, and integrity of financial records in accordance with finance Service Level Agreements (SLAs).Manage the month-end and year-end closing procedures, including account reconciliations, journal entries, and preparation of financial statements.Ensure adherence to accounting standards and internal policies.Work in tandem with other departments to assure seamless financial operations, including defining processes and timelines for reconciling intercompany transactions across regions during month-end.Who You Are:Bachelor's degree in Accounting, Finance, or a related discipline.5+ years of experience in a finance operations role, ideally in a shared service centre environment.Deep understanding of essential finance processes and systems.Proficient in ERP systems and Microsoft Excel.Exceptional communication, interpersonal, and problem-solving skills.Strong attention to detail and a commitment to accuracy.Able to thrive in a fast-paced, deadline-oriented setting.
Mar 18, 2026
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