Operations Manager

drtcommunicationslimitedKingston

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in operations management or a related field. Strong leadership skills with the ability to motivate and inspire teams. Excellent analytical and problem-solving abilities. Exceptional communication and interpersonal skills. Ability to work under pressure and manage multiple tasks.

About the job

Join our dynamic team as an Operations Manager, where you will play a pivotal role in overseeing and enhancing our operational processes. Your expertise will guide us in achieving operational excellence and optimizing resource management.

About drtcommunicationslimited

drtcommunicationslimited is a forward-thinking communication solutions provider dedicated to delivering innovative services to our clients. We pride ourselves on fostering a collaborative and inclusive work environment that encourages growth and development.

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Retail Store Manager

dev2

Full-time|On-site|Jamaica

Join our dynamic team at dev2 as a Retail Store Manager. In this pivotal role, you will be responsible for overseeing daily operations, driving sales, and ensuring exceptional customer service. We are looking for a leader who can inspire and manage a team while maintaining our commitment to quality and customer satisfaction.

Nov 7, 2021

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Assistant Store Manager at jjus | JFK Airport, Jamaica, NY

jjus

Full-time|$22/hr - $22/hr|On-site|Jamaica, New York

Are you ready to take your retail career to new heights? Join us as an Assistant Store Manager at JFK Airport, where you will lead a dedicated team to deliver exceptional customer experiences every day.In this role, you will support the Store Manager in overseeing daily operations, managing inventory, and ensuring compliance with company policies. Your leadership will inspire your team to exceed sales goals and maintain a positive working environment.

May 1, 2026

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Retail Merchandiser

Seprod Limited

Full-time|On-site|St. Catherine, Saint Catherine, Jamaica

Role Overview Seprod Limited is looking for a Retail Merchandiser based in St. Catherine, Jamaica. This role centers on representing the Seprod brand in supermarkets and retail stores. Merchandisers work to ensure products are displayed attractively and strategically, supporting sales and smooth inventory flow. Main Responsibilities Arrange and maintain product displays according to the company’s planogram. Check that products are always available to meet customer demand. Follow compliance standards set by the planogram. Seek and secure extra shelf space when possible. Identify the best display locations and obtain retailer approval as needed. Build and maintain engaging product setups. Install Point-Of-Sale materials in key spots to improve product visibility. Promptly remove damaged or expired products from shelves. Report stock shortages to the Merchandising Supervisor, Regional Sales Manager, and Sales Representative. Monitor and report on competitor activity, including promotions and pricing. Ensure pricing is accurate for both regular and promotional items, especially during in-store promotions. Build and maintain strong relationships with retailers while meeting operational standards. Position products to draw customer attention. Stay updated on new competitor products and share information with your Supervisor. Take proactive steps to increase sales in assigned outlets. Wear the company-issued uniform and maintain punctuality, including working on Saturdays. Develop a thorough understanding of merchandising practices to support team goals. Additional Information This description outlines the general scope of responsibilities for the Retail Merchandiser role. Duties may change at any time, with or without notice.

Apr 20, 2026

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Assistant Store Manager

PLS

On-site|On-site|179-08 Hillside Ave, Jamaica, NY

Join PLS Financial Services as an Assistant Store Manager, where you'll play a pivotal role in delivering exceptional customer service and achieving operational efficiency at our Jamaica, NY location. You will lead a dynamic team, ensuring our store not only meets but exceeds performance objectives while promoting a positive work environment. As an integral part of our management team, you'll assist in daily operations and lead customer service initiatives that enhance the overall experience for our valued clients.

Dec 8, 2025

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Assistant Store Manager

PLS

On-site|On-site|146 -15 Jamaica Ave, Jamaica, NY

Join our dynamic team as an Assistant Store Manager at PLS, located in Jamaica, NY. In this role, you'll lead efforts to provide exceptional customer service, support operational objectives, and ensure compliance with company policies. You'll work closely with the Store Manager to foster a positive store environment while supervising daily operations in their absence. Your leadership will empower team members to exceed customer expectations and drive financial performance.

Dec 8, 2025

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Retail Customer Service Associate

Sutherland

Full-time|On-site|Kingston, St. Andrew Parish, Jamaica

Role Overview Sutherland is hiring a Retail Customer Service Associate in Kingston, St. Andrew Parish, Jamaica. This position serves as the first point of contact for customers, handling questions, offering product details, and processing transactions. The goal: make every customer feel welcome and supported. What You Will Do Greet and assist customers as they enter the store Provide accurate information about products and services Resolve customer questions and concerns promptly Process sales and returns efficiently Contribute to a positive and inviting shopping environment Who We’re Looking For Strong interest in customer service Friendly, approachable attitude Willingness to work as part of a team Reliable and eager to help customers

Apr 13, 2026

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General Manager at Domino's | Jamaica

Domino's Pizza, Inc.

Full-time|On-site|Jamaica

Join the dynamic team at Domino's Pizza, Inc. as a General Manager in Jamaica! In this role, you will oversee daily operations, ensuring exceptional customer service and efficient management of staff and resources. Your leadership will drive sales growth and maintain the high-quality standards for which Domino's is known.

Apr 30, 2026

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Call Center Operations Manager

yeetiq

Full-time|On-site|Kingston

As the Call Center Operations Manager, you will be responsible for overseeing the daily functions of our call center. Your primary focus will be to assess team performance and collaborate with staff to enhance processes and service quality. You will directly manage sales, customer service, and lead generation teams, fostering a positive work environment and ensuring efficient operations. Your expertise in developing and implementing effective call center strategies and procedures will be crucial in serving our customers effectively. You will also be encouraged to propose improvements to systems and processes based on your insights into daily operations.

Jul 5, 2023

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Communications Manager

drtcommunicationslimited

Full-time|On-site|Kingston

We are seeking a dynamic and experienced Communications Manager to join our team at drtcommunicationslimited. In this pivotal role, you will develop and implement effective communication strategies that enhance our brand presence and engage our stakeholders. You will oversee public relations, media communications, and internal communications to ensure a cohesive and compelling narrative.Your expertise will drive our marketing initiatives, ensuring that our messaging aligns with our business objectives. You will work closely with cross-functional teams to promote our services and foster strong relationships with key audiences.

Jan 23, 2019

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Operations Manager

drtcommunicationslimited

Full-time|On-site|Kingston

Oct 30, 2019

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Remote Digital Marketing Manager

huzzle

Full-time|Remote|Remote — Jamaica

Role overview Huzzle is looking for a Digital Marketing Manager to join the team remotely from Jamaica. This position plays a key role in shaping digital marketing strategies that support company growth and build engagement across several online platforms. What you will do Create and implement digital marketing plans aimed at increasing engagement and driving conversions Work closely with teams throughout the company to ensure marketing efforts align with business objectives Monitor and analyze campaign results, using insights to adjust and improve future strategies Strengthen Huzzle’s online presence through a mix of creative ideas and data-informed tactics Requirements Background in designing and managing digital marketing campaigns Strong analytical skills paired with a creative mindset for solving problems Ability to work proactively and independently in a remote environment Drive to make a measurable impact on the company’s growth Location This is a remote role for candidates based in Jamaica.

Apr 28, 2026

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Assistant Manager at Domino's - Jamaica Location

Domino's Pizza, Inc.

Full-time|On-site|Jamaica

Join our dynamic team at Domino's Pizza as an Assistant Manager, where you'll play a crucial role in ensuring our store runs smoothly and efficiently. As an Assistant Manager, you will oversee daily operations, manage team members, and deliver exceptional customer service. This is a fantastic opportunity for individuals looking to grow their career in a fast-paced environment.

Apr 30, 2026

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Shift Supervisor

PLS

On-site|On-site|146 -15 Jamaica Ave, Jamaica, NY

Join our team at PLS as a Shift Supervisor, where you will play a pivotal role in providing exceptional customer service, leading a dedicated team, and ensuring operational excellence. In this position, you will be responsible for driving the store’s performance and fostering a positive customer experience. You will also assist the Assistant Store Manager with day-to-day operations and step in to lead the team in their absence, maintaining adherence to company policies and regulations.

Dec 8, 2025

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HR Officer - Talent Management

Seprod Limited

Full-time|On-site|Kingston, St. Andrew Parish, Jamaica

Role Overview Seprod Limited is seeking an HR Officer focused on Talent Management for our Kingston, St. Andrew Parish location. This position helps shape our workforce through hands-on talent acquisition, employee engagement, and support for a high-performance culture. What You Will Do Implement talent acquisition strategies to attract strong candidates Develop and support employee engagement programs Help foster a culture that values excellence and ongoing development Contribute to efforts that retain and grow talent within the organization Location Kingston, St. Andrew Parish, Jamaica

Apr 20, 2026

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Sales Development Representative for Property Management

pavago

Full-time|Remote|Remote — Jamaica

pavago is hiring a remote Sales Development Representative based in Jamaica to focus on property management solutions. This role centers on building relationships with potential clients and supporting the company's growth in the real estate sector. Role overview The Sales Development Representative will help drive sales by reaching out to prospects, nurturing leads, and introducing pavago's property management services. Strong communication skills are essential, as the position involves frequent interactions with clients interested in real estate solutions. What you will do Engage with potential clients to understand their property management needs Present pavago's services and explain how they address client challenges Support the sales team by qualifying leads and expanding the client base Requirements Excellent communication skills Interest in real estate and property management Ability to work remotely from Jamaica

Apr 30, 2026

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Remote Creative Production Project Manager - Jamaica

Brafton Inc.

Contract|Remote|Jamaica remote

Brafton is a premier global content marketing agency with a commitment to excellence and innovation. With offices across Boston, London, Toronto, and Sydney, we continually strive to redefine the landscape of marketing content. Our focus is on crafting data-driven strategies and compelling content tailored to enhance SEO, foster social engagement, and generate leads for our clients. Our diverse teams are dedicated to mastering various media formats, including video production, blogging, infographics, and web design.This position offers a fully remote, full-time contract opportunity available to candidates throughout the Caribbean.IF YOU ARE A FIT FOR THIS ROLE, YOU:Possess a Strong Creative Background (preferably in editorial)As a Creative Production Project Manager, you will leverage your robust creative expertise daily. Your role involves reviewing all forms of work—editorial, design, and video—before it reaches our clients. You will be responsible for approving work that meets our brief and is ready for client review, or providing constructive feedback to our creative teams for necessary adjustments.Exhibit Exceptional Organizational SkillsIn addition to your creative abilities, you will demonstrate outstanding organizational skills. You will collaborate with multiple teams to manage various delivery schedules, processes, and competing commercial and internal priorities daily.Embody a Collaborative Spirit & Positive AttitudeSuccess in this cross-functional role requires the ability to collaborate effectively with diverse teams and colleagues. As a Creative Project Manager, you will maintain a positive, results-driven mindset and remain composed under pressure.

Feb 23, 2026

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Operations Associate at Gopuff | Jamaica, NY

Gopuff

Full-time|On-site|Jamaica, NY

Gopuff is excited to welcome new Operations Associates (OAs) to our dynamic operations team in Jamaica, NY. Reporting directly to a Site Leader, OAs are vital to our success, embodying qualities like drive, resilience, positivity, and an eagerness to take on challenges. In this role, you will engage in a broad range of operational tasks, including picking and packing orders, receiving products both at our facility and in our kitchen (if applicable), and collaborating with our partner drivers.At Gopuff, we’re committed to delivering everyday essentials to our customers—24/7, come rain or shine. We’re building a team of innovative thinkers, dreamers, and risk-takers who are ready to revolutionize retail at lightning speed. Bonus points if you have a passion for snacks!Key Responsibilities:- Efficiently pick and pack items for customer deliveries- Receive and unpack pallets from vendors, ensuring inventory accuracy and resolving any discrepancies- Oversee inventory management and reshelving of canceled orders- Maintain a clean and well-organized sales floor and facility- Adhere to FIFO practices to manage waste and spoilage- Communicate with customers regarding substitutions or out-of-stock items- Safely handle, scan, and move products in an organized manner- Perform physical tasks including standing, walking, lifting, and using equipment like carts and pallet jacks- Occasionally work in freezer environments- Prepare high-quality beverages and menu items while following established recipes and presentation standards- Ensure accuracy in food and beverage packaging for delivery- Follow health, safety, and sanitation protocols for all products- Organize kitchen facilities to ensure easy access to resources while managing waste and spoilage through careful preparation- Prepare, package, and stage orders for handoff.

Oct 18, 2021

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Outbound Performance & Client Success Lead

pavago

Full-time|Remote|Remote — Jamaica

pavago is hiring an Outbound Performance & Client Success Lead. This remote role is based in Jamaica and centers on improving client satisfaction and outbound performance. Role overview This position focuses on driving results through outbound strategies. The Outbound Performance & Client Success Lead works closely with teams across the company to deliver strong service and support for clients. Key responsibilities Enhance client satisfaction by supporting and guiding client interactions Develop and implement outbound strategies to improve performance Work with cross-functional teams to address client needs Support efforts to improve client retention and encourage growth Location This is a remote position open to candidates based in Jamaica.

Apr 29, 2026

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Freelance Investment Operations Specialist

Agency

Contract|$6/hr - $6/hr|On-site|Jamaica

Investment Operations SpecialistWHO ARE WE SEEKING?We are in search of a talented Investment Operations Specialist to join our dynamic team on a freelance project basis. This pivotal role will support multiple processes that facilitate the onboarding of various conversion plans onto our client’s platform. As an essential part of our operations, you will engage in cross-functional collaboration with internal stakeholders to enhance the onboarding experience and deliver exceptional service to plan sponsors. WHAT YOUR ROLE ENTAILS: Review and identify potential issues within fund lineups.Prepare Fund Applications for third-party fund companies, incorporating client information.Coordinate with Implementation Managers and Investment teams to ensure a smooth transition of new and conversion-qualified plans onto the client’s platform. Update, maintain, and review client data within CRM systems. Facilitate collaboration with all internal teams to adhere to expected timelines. Assist in the development and maintenance of written operating procedures related to your assigned functions. WHAT WE'RE LOOKING FOR: The Essentials: A positive, flexible, creative, team-oriented, and results-driven individual with strong collaboration skills.A solid understanding of mutual funds, stable value funds, collective investment trusts (CITs), and exchange-traded funds (ETFs) trading and settlement processes. An eagerness to learn, innovate, and communicate effectively.A proactive and analytical mindset, with strong problem-solving abilities and solution-oriented thinking. Exceptional organizational skills and reliability.The ability to prioritize tasks and manage client expectations efficiently. Preferred Skills: Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira. General knowledge of ERISA rules and requirements, with experience in compliance or record-keeping systems (e.g., SunGard Relius, ASC, FIS). Working Hours: US Eastern Time (8:30am - 5:30pm)Rate: $6 per hour

Feb 12, 2026

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Operations Associate Specialist - Freelance Project

Agency

Contract|$5/hr - $5/hr|On-site|Jamaica

WHO ARE WE LOOKING FOR?We are on the lookout for a meticulous and proactive Operations Associate Specialist to enhance our team. This role involves managing and validating data queues, reviewing supporting documentation, communicating with loan servicers, and collaborating with our client’s teams to ensure smooth operations and heightened client satisfaction. WHAT WILL YOU BE DOING?In your daily responsibilities, you will:Data Validation & Data Entry:Review and validate employee loan information and documentation to ensure accuracy and compliance with program standards.Guarantee data integrity across various systems.Examine and confirm plan account details along with associated documentation.Document Review: Conduct comprehensive reviews of materials submitted by participants and employers to ensure all data aligns with operational and compliance standards.Inbox Monitoring: Oversee and respond to inquiries in the operations and support inbox, escalating issues when necessary.Servicer Communications: Liaise with student loan servicers and financial institutions to resolve discrepancies, confirm payments, and maintain accurate account records.Invoicing Operations: Assist with monthly invoicing processes, reconciling data to ensure precise billing and payment reporting.Cross-Team Collaboration: Collaborate closely with internal departments such as Client Services and Product to enhance processes and support client success.Quality Assurance: Uphold a high attention to detail and adhere to established workflows to ensure consistent operational excellence.

Feb 12, 2026

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Operations Manager

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About the job

About drtcommunicationslimited

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