About the job
Join Our Team as an Operations Specialist / Rider Controller at Peddler
At Peddler, we are dedicated to enhancing urban sustainability through innovative last-mile delivery solutions. By collaborating with over 500 local retailers, we empower businesses within our cities and bridge the gap between them and consumer demand using cutting-edge technology. Our extensive network allows us to provide same-day delivery from various stores, renowned retail chains, and global brands, all powered by our 100% electric fleet.
Our vision is to revolutionize urban logistics, establishing a fully sustainable delivery network that extends beyond local retail. We work closely with international partners to supply our city hubs, after which we manage the last-mile delivery using our electric fleet. By joining Peddler, you will become part of a company that prioritizes sustainability and innovation, playing an integral role in transforming last-mile delivery.
Are you a student seeking a vibrant and educational side job? As an Operations Specialist / Rider Controller, you will be a vital member of our Operations team and serve as the primary contact for our bicycle couriers.
Key Responsibilities
Inspire and Support: Motivate our bike couriers while collaborating with your team to ensure seamless delivery operations.
Facilitate Communication: Maintain effective communication between departments such as customer service and routing to ensure operational efficiency.
Resolve Issues: Proactively identify and address incidents to minimize disruptions.
Enhance Courier Performance: Monitor and support the development of our couriers to maximize their effectiveness.
Qualifications
Excellent Communication Skills: Proficient in both Dutch and English, with strong written and verbal abilities.
Empathetic and Personable: You have a knack for making people feel valued and are comfortable providing assistance.
Adaptable: Open to flexible shifts that suit your schedule, whether morning, afternoon, or evening.
Why This Part-Time Role is Perfect for Students
Gain Valuable Experience: Immerse yourself in a fast-paced and expanding startup environment.
Enjoy a Fun Workplace: Join a young and enthusiastic team that regularly organizes social events and gatherings.
Flexible Hours: Easily balance your work with your studies.
