Operations Support Analyst

Join our dynamic team as a Technical Operations Analyst in the heart of the Chicago Loop! We are seeking a dedicated professional to enhance our trading systems within a vibrant company that operates across diverse marketplaces, including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Our culture champions teamwork, continuous integration, and test-driven development. This role requires 100% onsite presence. Key Responsibilities: Manage the operation and maintenance of our trading systems, ensuring seamless continuity and stability in our production trading environment.Plan, coordinate, and implement organization-wide changes within our global change management framework.Provide end-user support to team members in our Chicago corporate office and remote locations.Install, configure, maintain, and troubleshoot PC hardware and software.Handle user provisioning tasks.Support conference room technologies.Evaluate and recommend new hardware and software technologies.Assist in procurement and management of technology inventory.Support additional key initiatives as business needs arise.Participate in an on-call coverage rotation.

maxana is looking for a reliable and customer-oriented IT Support Analyst to deliver onsite technical assistance within a professional office setting in Chicago. This role is hands-on and user-facing, emphasizing daily desktop and IT support, troubleshooting, and collaboration with remote and escalation teams.This position is ideal for a seasoned L2-L3 level IT support expert who enjoys working onsite, communicating effectively with end users, and adhering to established IT protocols and Service Level Agreements (SLAs).Key ResponsibilitiesThe IT Support Analyst will offer consistent, high-quality onsite support to internal users. Duties include diagnosing and resolving hardware, software, and connectivity issues; providing assistance with laptops, desktops, peripherals, and docking stations; and helping with account access and endpoint-related requests.The role involves working with Microsoft 365, addressing user account issues, and resolving common workstation and application challenges. The analyst will record incidents and requests in a ticketing system, follow prescribed escalation procedures, and maintain open communication with users and remote support teams.Maintaining a professional onsite presence is essential, responding to walk-up and scheduled support requests, and ensuring a positive support experience for end users.Work EnvironmentThis is a fully onsite role in Chicago during regular business hours.

Join our innovative team as a Technical Operations Analyst specializing in Python and Electronic Trading Systems. This is an exceptional opportunity to work remotely and contribute to a leading company active in diverse marketplaces such as global futures, equities, commodities, options, fixed income, and cryptocurrencies. Our culture values teamwork and is built around continuous integration and test-driven development. Key Responsibilities:Manage the operation and maintenance of our trading systems to ensure stability and continuity in the production environment.Create automation tools to enhance operational processes, reduce overhead, and improve efficiency.Diagnose, prioritize, and resolve complex network and systems issues, from hardware to in-house software.Collaborate with development teams to enhance the operational stability and functionality of both existing and new trading systems.Plan and execute firm-wide changes within a global change management framework.Address the needs of various stakeholders effectively.Participate in on-call coverage as part of a team rotation.Support additional initiatives as required by the business.

Join IBKR as a Technical Operations Specialist (TOPS) where you will be integral in supporting our technical operations and ensuring optimal functionality across our systems. Your role will involve collaborating closely with technical teams to streamline processes, troubleshoot issues, and implement innovative solutions that enhance operational efficiency. You will have the opportunity to work in a dynamic environment that encourages growth and development.

Join Stripe as a Credit Operations Analyst and play a pivotal role in enhancing our credit operations. You will be responsible for analyzing credit data, assessing risk, and ensuring compliance with regulatory standards. Your insights will directly impact our credit offerings and help us serve our customers better.

Beyond Finance is on a mission to empower everyday Americans to break free from the burdens of debt and achieve a brighter financial future. Our dedication to providing compassionate, individualized support, combined with a strong culture of compliance and ethics, along with user-friendly technology and tailored financial solutions, has allowed us to assist over 1 million clients in their journey towards financial wellness. We are eager to welcome new team members who are passionate about making a difference and want to contribute to our mission-driven organization. If you are looking to be part of a fast-growing team that prioritizes helping people, we would love to hear from you! As a Strategic Operations Analyst, you will play a pivotal role in our Strategy & Operations team, collaborating closely with the Executive Team to drive cross-functional initiatives. You will transform insights into action, contributing to the strategic direction of the company. We seek a candidate with exceptional strategic thinking, analytical skills, and a commitment to operational excellence. You will thrive in a dynamic environment, solve complex challenges, and deliver tangible results.

Join our dynamic team at Maven Securities Holding Ltd as an Operations Analyst. In this pivotal role, you will be responsible for analyzing and improving operational processes, ensuring efficiency and effectiveness throughout the organization. You will collaborate with cross-functional teams to develop strategies that enhance productivity and support our growth.

Join Faire as an Onsite Operations Manager in our Chicago office, where you will play a crucial role in overseeing daily operations and ensuring the efficiency of our operations team. Your leadership will drive performance and enhance our customer experience, making a significant impact on our growth.

Role overview Keller Postman LLC is hiring a Litigation Operations Analyst for its Chicago office. The position centers on improving how litigation processes run, with a particular emphasis on analyzing data, preparing reports, and supporting projects that make legal workflows more efficient. What you will do Review and analyze litigation data to spot patterns and areas that could work better Create reports that inform operational decisions and monitor important metrics Support the rollout of strategies designed to streamline litigation workflows Requirements Strong analytical skills with close attention to detail Dedication to maintaining high standards in legal operations This position is based in Chicago, Illinois, United States.

Role overview The Operations and Value Creation Analyst at Lyratech Group plays a key part in refining how the company operates and serves its customers. Based in Chicago, IL, this role centers on identifying opportunities to improve processes and drive innovation throughout the organization. Collaboration with teams across departments is essential to ensure that changes deliver real value. What you will do Review current operational practices to identify ways to increase efficiency Work closely with colleagues from various departments to design and apply process improvements Contribute to projects that focus on strengthening the value delivered to customers

The Recruiting Operations Analyst at Box, Inc. focuses on improving how the company attracts and hires talent. This position is based in Chicago, Illinois. Role overview This role supports the recruitment team by reviewing and analyzing hiring data. The goal is to identify ways to make recruiting more efficient and to help shape Box’s overall talent acquisition approach. Key responsibilities Work with the recruitment team to review and interpret recruitment data Find opportunities to improve daily hiring processes Support ongoing talent acquisition projects and initiatives Collaboration Regular interaction with recruiters and other team members is essential. The analyst’s work helps the team make informed decisions and refine recruiting strategies.

Role Overview Belvedere Trading is hiring a Trade Operations Analyst in Chicago, Illinois. This position supports trading operations by handling analytical tasks that help maintain efficient and accurate trade execution and settlement. What You Will Do Support daily trading operations with a focus on accuracy and efficiency Perform analytical work to identify areas for process improvement Provide insights that contribute to smoother trade execution and settlement What We Look For Strong analytical skills Attention to detail in operational processes Interest in improving trading workflows

Legal & General is seeking an Investment Operations Automation Analyst in Chicago. This position centers on improving investment operations by introducing automation and process enhancements. Role overview This analyst will apply analytical skills to identify opportunities for automation within investment operations. The focus is on streamlining workflows and increasing operational efficiency using technology-driven solutions. What you will do Analyze current investment operations and pinpoint areas for automation Develop and implement automation solutions to optimize processes Work closely with teams to ensure smooth integration of new tools and methods Requirements Strong analytical abilities Interest in both technology and finance Experience or familiarity with process improvement and automation concepts

Rush Street Interactive (NYSE: RSI) creates online casino and sports betting products for brands including BetRivers.com, PlaySugarHouse.com, and RushBet.co. The company brings together online, social, and land-based gaming to offer integrated experiences for players. Role overview The Accounting Operations Analyst will join the accounting team in Chicago. This role supports both standard accounting functions and ongoing efforts to improve how the team operates. The position is responsible for key month-end close activities and works on refining accounting workflows. What you will do Handle core tasks during the month-end close process Support process improvement initiatives within the accounting team Contribute ideas to streamline workflows and increase efficiency Help explore ways to automate and enhance processes using technology, data analysis, and AI tools What the team values Openness to new ideas Interest in using technology and data to improve accounting operations Willingness to try new approaches for greater efficiency

Location: Chicago / Boston Role Type: Full TimeJoin our dynamic team at Delta Capita, where we offer a thrilling opportunity to collaborate with a distinguished client at a leading Tier 1 Investment Bank specializing in Collateralized Loan Obligations (CLO). The successful candidate will bring at least two years of relevant financial expertise, particularly in CLO/CDO.Key Responsibilities:Analyze and interpret CDO indenture documents to identify key compliance requirements.Oversee and manage the lifecycle of CLO transactions, including asset reconciliation, reporting, and cash flow management.Facilitate the settlement of bond and bank loan trades and manage excess cash investments as directed by the Portfolio Manager.Verify and interpret transaction documents to ensure adherence to legal and operational standards.Generate and distribute timely and accurate investor reports, payment calculations, and waterfall distributions.Coordinate with trustees, custodians, rating agencies, and portfolio managers to resolve transaction-related inquiries.Maintain meticulous records of asset-level activity, collateral performance, and deal-specific details.Monitor asset attributes such as accrual data, ratings, and industry codes.Conduct regular reconciliations of accounts for data accuracy and completeness.Support the onboarding of new transactions and ensure seamless transitions for all involved parties.Identify and rectify discrepancies or errors in data and calculations.Keep abreast of market trends, regulatory changes, and industry best practices to optimize operational efficiency.

About Trace3:Trace3 is an innovative leader in Transformative IT solutions, offering tailored technology solutions and consulting services for our diverse clientele. Our elite engineering team and commitment to innovation empower IT executives and their organizations to achieve a competitive edge through a process of Integrate, Automate, Innovate.At Trace3, we foster a dynamic culture reminiscent of a startup while benefiting from the stability of a well-established business. Our employees have the opportunity to grow their careers in a fun, engaging environment!Headquartered in Irvine, California, we have a workforce of over 1,200 employees across the United States, with major offices in locations such as Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, and San Francisco.Ready to explore the endless possibilities within technology?Join Our Team!Street-Smart - Thriving in Dynamic TimesWe pride ourselves on being adaptable and resilient in a fast-evolving environment. Our team continuously innovates and drives constructive change while maintaining a focus on the larger picture. We exercise sound business judgment, making high-quality decisions in a timely and cost-effective manner, and we leverage our creativity to find positive solutions to diverse challenges.Juice - The Essential Drive to Create ImpactOur team is results-oriented, committed to driving outcomes. We lead without formal titles, empowering others with a positive, can-do attitude. We envision our goals clearly, mapping out each step on the pathway to success.Teamwork - Humble, Hungry, and SmartWe are a group of humble professionals who recognize how our roles contribute to the company's mission. We treat one another with respect, acknowledge our mistakes, give credit where it’s due, and uphold transparency. We foster a positive leadership culture and support one another through challenges and successes alike.

Who We AreAbout StripeStripe is a leading financial infrastructure platform that empowers businesses of all sizes, from monumental enterprises to innovative startups. Our platform enables millions of companies to accept payments, maximize their revenue, and unlock new business avenues. Our mission is to enhance the GDP of the internet, presenting an exceptional opportunity for you to contribute to a transformative economic landscape while advancing your career.About the TeamWith a growing emphasis on our Customer Success division, Stripe is dedicated to driving sustainable growth. Our team offers strategic and operational support to specialized sales teams, cross-functional partners, and leadership. We operate across three core pillars:Strategic PlanningOperational ExcellenceAnalytics & InsightsAs part of the GTM Strategy & Operations organization, our Customer Success Strategy & Operations team is committed to implementing effective business practices across operations, insights, processes, and tools. We strive to enhance Stripe's productivity, empower our Customer Success Managers (CSMs) in achieving key revenue targets, and ultimately drive Stripe's overall revenue growth. Our global team spans the Americas, Europe, and Asia Pacific.Your RoleThis role focuses on establishing foundational business practices, involving operational projects such as process design, business rhythms, and systems enhancements. As a vital contributor to the growth and scalability of the Customer Success business, your responsibilities will encompass performance measurement and analysis, forecasting, dashboard creation, and driving process enhancements.Key ResponsibilitiesCollaborate across teams to identify and resolve system challengesAnalyze and investigate system operations and workflow managementCreate comprehensive reports and dashboards to fulfill reporting needsManage Customer Success Manager territories effectivelyEnhance business processes through data-driven strategiesEstablish and monitor annual and quarterly OKRsPrepare materials for Quarterly Business Reviews (QBRs) and other leadership meetingsYour ProfileWe seek a proactive and analytical individual who meets the minimum qualifications...

Join FourKites, where we address intricate challenges that create real-world impacts. From medical supplies for Cardinal Health to groceries for Walmart, our platform empowers clients to manage global supply chains effectively, flexibly, and sustainably.Become part of a team of inquisitive problem solvers who celebrate diversity, lead with empathy, and prioritize inclusivity.We are currently in search of a skilled IT Support Analyst with over four years of hands-on experience. This role entails providing extensive technical support across our varied technology infrastructure. The ideal candidate is a versatile professional adept at managing enterprise systems, ensuring security compliance, and delivering exceptional white-glove support to all end users, including our executive leadership.In this position, you will be responsible for full device lifecycle management, Mobile Device Management (MDM) administration, and supporting network and security operations. We require someone with a minimum of four years of progressive IT experience in enterprise environments and a proven history in managed service delivery or corporate IT support. Experience with macOS in a corporate setting is essential.

CGS Federal is on the lookout for a dedicated and experienced Senior Systems Analyst to join our innovative team in Chicago, IL. This full-time position is crucial to support a comprehensive technical initiative for a prominent Federal agency.At CGS, we unite talented, driven individuals who are passionate about leveraging advanced technology to address the most pressing challenges faced by the government. We value creativity, collaboration, and the ability to foresee the needs of our clients, and we are looking for candidates who share this vision.We pride ourselves on fostering a supportive work environment that promotes professional development through a variety of learning opportunities.Key Responsibilities:- Design, manage, and document workflows for identifying, archiving, and deleting materials in compliance with established policies.- Collaborate with IT management, project leads, and government officials to define system requirements and technical approaches.- Analyze gathered information to determine system and project specifications.- Develop comprehensive system designs based on defined requirements.- Conduct technical support tasks on smaller projects, including program validation and testing.- Perform system evaluations and present findings through formal reports and presentations.- Consult on task orders, work scheduling, personnel assignments, and project timelines.- Supervise assigned personnel to ensure compliance with work standards and project objectives.- Oversee project completion, ensuring timely delivery and quality control.- Prepare technical documentation and user training materials.Qualifications:- Extensive experience with Relativity and related technologies.- Proven ability to manage multiple projects and meet strict deadlines.- Strong analytical and problem-solving skills.- Excellent communication and interpersonal skills.- Familiarity with federal agency protocols and standards is a plus.Join us at CGS Federal to make a meaningful impact in government technology solutions!