Operations Support Analyst

We are seeking a passionate and skilled Murex Support Analyst to join our dynamic team at 360IT Professionals. In this role, you will be responsible for providing top-notch support to our clients utilizing the Murex platform. You will troubleshoot issues, implement solutions, and collaborate with cross-functional teams to ensure optimal performance of the system.

Join Stripe as a Credit Operations Analyst and play a pivotal role in enhancing our credit operations. You will be responsible for analyzing credit data, assessing risk, and ensuring compliance with regulatory standards. Your insights will directly impact our credit offerings and help us serve our customers better.

maxana is looking for a reliable and customer-oriented IT Support Analyst to deliver onsite technical assistance within a professional office setting in Chicago. This role is hands-on and user-facing, emphasizing daily desktop and IT support, troubleshooting, and collaboration with remote and escalation teams.This position is ideal for a seasoned L2-L3 level IT support expert who enjoys working onsite, communicating effectively with end users, and adhering to established IT protocols and Service Level Agreements (SLAs).Key ResponsibilitiesThe IT Support Analyst will offer consistent, high-quality onsite support to internal users. Duties include diagnosing and resolving hardware, software, and connectivity issues; providing assistance with laptops, desktops, peripherals, and docking stations; and helping with account access and endpoint-related requests.The role involves working with Microsoft 365, addressing user account issues, and resolving common workstation and application challenges. The analyst will record incidents and requests in a ticketing system, follow prescribed escalation procedures, and maintain open communication with users and remote support teams.Maintaining a professional onsite presence is essential, responding to walk-up and scheduled support requests, and ensuring a positive support experience for end users.Work EnvironmentThis is a fully onsite role in Chicago during regular business hours.

Beyond Finance is on a mission to empower everyday Americans to break free from the burdens of debt and achieve a brighter financial future. Our dedication to providing compassionate, individualized support, combined with a strong culture of compliance and ethics, along with user-friendly technology and tailored financial solutions, has allowed us to assist over 1 million clients in their journey towards financial wellness. We are eager to welcome new team members who are passionate about making a difference and want to contribute to our mission-driven organization. If you are looking to be part of a fast-growing team that prioritizes helping people, we would love to hear from you! As a Strategic Operations Analyst, you will play a pivotal role in our Strategy & Operations team, collaborating closely with the Executive Team to drive cross-functional initiatives. You will transform insights into action, contributing to the strategic direction of the company. We seek a candidate with exceptional strategic thinking, analytical skills, and a commitment to operational excellence. You will thrive in a dynamic environment, solve complex challenges, and deliver tangible results.

Join our dynamic team at Maven Securities Holding Ltd as an Operations Analyst. In this pivotal role, you will be responsible for analyzing and improving operational processes, ensuring efficiency and effectiveness throughout the organization. You will collaborate with cross-functional teams to develop strategies that enhance productivity and support our growth.

We are seeking a dedicated Application Support Analyst to join our dynamic team. In this role, you will be responsible for providing technical support and troubleshooting assistance for our applications, ensuring that our systems operate smoothly and efficiently.As an Application Support Analyst, you will work closely with users to resolve issues, implement solutions, and enhance the overall user experience. Your analytical skills and attention to detail will be crucial in identifying problems and implementing effective remedies.

Join FourKites, where we address intricate challenges that create real-world impacts. From medical supplies for Cardinal Health to groceries for Walmart, our platform empowers clients to manage global supply chains effectively, flexibly, and sustainably.Become part of a team of inquisitive problem solvers who celebrate diversity, lead with empathy, and prioritize inclusivity.We are currently in search of a skilled IT Support Analyst with over four years of hands-on experience. This role entails providing extensive technical support across our varied technology infrastructure. The ideal candidate is a versatile professional adept at managing enterprise systems, ensuring security compliance, and delivering exceptional white-glove support to all end users, including our executive leadership.In this position, you will be responsible for full device lifecycle management, Mobile Device Management (MDM) administration, and supporting network and security operations. We require someone with a minimum of four years of progressive IT experience in enterprise environments and a proven history in managed service delivery or corporate IT support. Experience with macOS in a corporate setting is essential.

Role overview Keller Postman LLC is hiring a Litigation Operations Analyst for its Chicago office. The position centers on improving how litigation processes run, with a particular emphasis on analyzing data, preparing reports, and supporting projects that make legal workflows more efficient. What you will do Review and analyze litigation data to spot patterns and areas that could work better Create reports that inform operational decisions and monitor important metrics Support the rollout of strategies designed to streamline litigation workflows Requirements Strong analytical skills with close attention to detail Dedication to maintaining high standards in legal operations This position is based in Chicago, Illinois, United States.

Role overview The Operations and Value Creation Analyst at Lyratech Group plays a key part in refining how the company operates and serves its customers. Based in Chicago, IL, this role centers on identifying opportunities to improve processes and drive innovation throughout the organization. Collaboration with teams across departments is essential to ensure that changes deliver real value. What you will do Review current operational practices to identify ways to increase efficiency Work closely with colleagues from various departments to design and apply process improvements Contribute to projects that focus on strengthening the value delivered to customers

Accordion is looking for an AI Support Analyst to help advance AI projects across the company. This position involves working with multiple departments to identify their needs and support ongoing AI initiatives. Role overview This role centers on using analytical skills to provide data-driven solutions. The AI Support Analyst will collaborate with teams throughout the organization, aiming to improve AI capabilities and contribute to more efficient processes. Key responsibilities Support AI initiatives by analyzing data and identifying opportunities for improvement Work with different departments to understand their requirements Help deliver solutions that enhance AI-driven outcomes for clients Locations This position is available in Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, and San Francisco.

Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a leading global financial services firm based in Greenwich, CT, USA, with a presence in over 15 countries. For more than 40 years, we have driven financial innovation, recognized for our state-of-the-art technology and unwavering commitment to our clients.Our affiliates deliver comprehensive electronic brokerage services 24/7 across stocks, options, futures, currencies, bonds, and funds to clients in more than 200 countries and territories. Whether serving individual investors or institutions like financial advisors, hedge funds, and introducing brokers, our advanced technology and competitive pricing empower clients to optimize their investment strategies.With accolades like being named Barron’s #1 online broker for six consecutive years, joining our dynamic, international team means becoming part of a firm dedicated to simplifying and enhancing financial opportunities through cutting-edge technology.This is a Hybrid role (4 days in office / 1 day remote)

As a Recruiting Operations Analyst at Box, Inc., you will play a vital role in streamlining our hiring processes and optimizing our recruitment strategies. You will work closely with the recruitment team to analyze recruitment data, enhance operational efficiencies, and support our talent acquisition initiatives.

Join our dynamic team as a Technical Operations Analyst in the heart of the Chicago Loop! We are seeking a dedicated professional to enhance our trading systems within a vibrant company that operates across diverse marketplaces, including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Our culture champions teamwork, continuous integration, and test-driven development. This role requires 100% onsite presence. Key Responsibilities: Manage the operation and maintenance of our trading systems, ensuring seamless continuity and stability in our production trading environment.Plan, coordinate, and implement organization-wide changes within our global change management framework.Provide end-user support to team members in our Chicago corporate office and remote locations.Install, configure, maintain, and troubleshoot PC hardware and software.Handle user provisioning tasks.Support conference room technologies.Evaluate and recommend new hardware and software technologies.Assist in procurement and management of technology inventory.Support additional key initiatives as business needs arise.Participate in an on-call coverage rotation.

Role Overview Belvedere Trading is hiring a Trade Operations Analyst in Chicago, Illinois. This position supports trading operations by handling analytical tasks that help maintain efficient and accurate trade execution and settlement. What You Will Do Support daily trading operations with a focus on accuracy and efficiency Perform analytical work to identify areas for process improvement Provide insights that contribute to smoother trade execution and settlement What We Look For Strong analytical skills Attention to detail in operational processes Interest in improving trading workflows

Join our dynamic team at maxana as an Azure Virtual Desktop (AVD) Support Analyst. In this pivotal role, you will provide essential support for our Microsoft-based enterprise environment, primarily focusing on Azure Virtual Desktop. This position encompasses a variety of responsibilities typically associated with L1–L3 service desk environments. Your expertise will be crucial in assisting end users who rely on AVD, adhering to established processes and runbooks. A solid background in supporting AVD environments is a prerequisite, and familiarity with Nerdio is advantageous.Key Responsibilities Deliver L1, L2, and L3 support for users accessing systems via Azure Virtual Desktop (AVD). Diagnose and resolve login issues, session disconnects, performance problems, and application access challenges. Provide support for local laptops primarily utilized for AVD connectivity. Manage AVD environments including: Session hosts and host pools. Updating golden images as per runbooks. Software distribution to AVD hosts. Facilitate user access and device management through:Active Directory (AD).Microsoft Entra ID (Azure AD).Intune. Provide operational support for tools such as:PrinterLogic.Mimecast.Zscaler. Conduct daily checks, adhere to change processes, and escalate issues as required.Growth OpportunitiesThis position may be tailored to different experience levels. Some team members may focus on ticket resolution, while others might engage in advanced troubleshooting, escalation support, or coordination tasks. The specific role level will be discussed during the interview process.

Legal & General is seeking an Investment Operations Automation Analyst in Chicago. This position centers on improving investment operations by introducing automation and process enhancements. Role overview This analyst will apply analytical skills to identify opportunities for automation within investment operations. The focus is on streamlining workflows and increasing operational efficiency using technology-driven solutions. What you will do Analyze current investment operations and pinpoint areas for automation Develop and implement automation solutions to optimize processes Work closely with teams to ensure smooth integration of new tools and methods Requirements Strong analytical abilities Interest in both technology and finance Experience or familiarity with process improvement and automation concepts

Rush Street Interactive (NYSE: RSI) creates online casino and sports betting products for brands including BetRivers.com, PlaySugarHouse.com, and RushBet.co. The company brings together online, social, and land-based gaming to offer integrated experiences for players. Role overview The Accounting Operations Analyst will join the accounting team in Chicago. This role supports both standard accounting functions and ongoing efforts to improve how the team operates. The position is responsible for key month-end close activities and works on refining accounting workflows. What you will do Handle core tasks during the month-end close process Support process improvement initiatives within the accounting team Contribute ideas to streamline workflows and increase efficiency Help explore ways to automate and enhance processes using technology, data analysis, and AI tools What the team values Openness to new ideas Interest in using technology and data to improve accounting operations Willingness to try new approaches for greater efficiency

Role Overview DoorDash is hiring a Senior Support Specialist focused on Live Operations. This role centers on improving the customer experience and keeping operations running smoothly. Work from New York, San Francisco, Chicago, or anywhere in the United States (remote options available). What You Will Do Troubleshoot operational and technical issues as they arise Deliver technical support to internal and external stakeholders Work closely with teams across the company to identify and implement service improvements

Join protocol-cares as a Business Development and Operations Support Manager, where you will play a pivotal role in driving growth and optimizing operational processes. We seek a dynamic professional who can lead strategic initiatives and enhance the effectiveness of our business development efforts. You will collaborate closely with various teams to identify opportunities, develop strategies, and implement solutions that align with our organizational goals.