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Experience Level
Mid to Senior
Qualifications
Proven experience with Oracle CC&B implementations. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work effectively in a fast-paced environment. Relevant certifications in Oracle products are a plus.
About the job
Join us as an Oracle CC&B Consultant, where you will leverage your expertise to deliver innovative solutions for our clients. This role requires a deep understanding of Oracle’s Customer Care and Billing (CC&B) platform.
About Sonsoft Inc.
Sonsoft Inc. is a forward-thinking technology company specializing in providing top-notch consulting services. We are dedicated to fostering an inclusive work culture that promotes professional growth and innovation.
Veeva Systems is a mission-driven leader in the industry cloud sector, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $2B in revenue last fiscal year, with significant growth opportunities ahead.Our core values—Do the Right Thing, Customer Success, Employee Success, a…
Veeva Systems is a trailblazer in the industry cloud space, dedicated to accelerating the delivery of life-saving therapies to patients. As one of the most rapidly expanding SaaS companies, we achieved over $3 billion in revenue last fiscal year, showcasing our tremendous growth potential. Our core values at Veeva include Integrity, Customer Success, Employee Success, and Agility. In 2021, we made history by becoming a public benefit corporation (PBC), reinforcing our commitment to balancing the interests of our customers, employees, society, and investors. As a Work Anywhere organization, we prioritize your ability to work from home or in the office, enabling you to excel in an environment that suits you best. Join us in transforming the life sciences industry and making a meaningful impact on the lives of our customers, employees, and the communities we serve.The Role If you are passionate about consulting but seeking to minimize travel, this is a fantastic opportunity for you! Veeva Systems is on the lookout for a Managed Services Consultant within our Quality team who is eager to assist customers in realizing their business objectives. The Managed Services Consultant will be a vital member of our Professional Services team, providing remote, ongoing, and on-demand consulting support to our live Quality Management System (QMS), Quality Documents (document management), and Learning Management System (LMS) customers. In this role, you will have the opportunity to cultivate long-term relationships and collaborate with customer administrators at Sponsors and Contract Manufacturing Organizations (CMOs) to deliver tailored solutions that fulfill their unique business needs. This position is fully remote, full-time, and permanent with Veeva. While there are no location restrictions, travel may be required at certain times throughout the year for internal or customer events. Please note that Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this position.
Veeva Systems Inc. is a visionary organization committed to transforming the life sciences sector through innovative cloud solutions, enabling companies to expedite the delivery of therapies to patients. As one of the fastest-growing SaaS enterprises, we have surpassed $2 billion in revenue in the last fiscal year, with significant growth opportunities on the horizon.At Veeva, our core values drive our mission: Do the Right Thing, Customer Success, Employee Success, and Speed. We made history in 2021 by becoming a public benefit corporation, balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we promote flexibility, allowing you to work from home or in an office setting to thrive in your ideal work environment.Join us in revolutionizing the life sciences industry with a commitment to fostering a positive impact on our customers, employees, and communities.The RoleWe are seeking a Senior Consultant with extensive experience to guide customers through intricate software implementation processes. The Veeva RIM suite represents the industry’s only fully unified software solution, offering comprehensive regulatory information management (RIM) capabilities including data and document management, submission publishing, and archival on a single cloud-based platform. We are looking for consulting leaders passionate about helping clients optimize their regulatory data and document management processes. In this key position within our Professional Services team, the Senior Consultant will assess our customers’ global regulatory requirements, convert these needs into solution designs, and develop global strategies for implementing our cloud-based solution throughout their enterprises.This role is remote, with a preference for candidates located in the Eastern or Central Time Zones. If you are near an airport and can fulfill travel requirements, there is no strict location requirement. We encourage qualified U.S.-based candidates to apply.
Veeva Systems is a pioneering force in the industry cloud sector, dedicated to empowering life sciences companies in accelerating the delivery of therapies to patients. Recognized as one of the fastest-growing SaaS organizations in history, we achieved over $3 billion in revenue last fiscal year, with substantial growth prospects on the horizon. At the core of Veeva's ethos are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We are proud to have made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we offer you the flexibility to work from home or in an office setting, allowing you to thrive in your preferred environment. Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and communities.The RoleAre you ready to utilize your Master Data Management (MDM) expertise in a post-implementation role within the life sciences sector? Veeva Systems is searching for a Consultant to join our Network team, working closely with our live customers.In this position as a Consultant for Network MDM, you will play a pivotal role in our team, providing ongoing application administration, expert guidance, and strategic advice for clients utilizing Veeva Network. You will be recognized as the definitive
Appian’s Customer Success team in Madison, Wisconsin partners with clients to deliver business-critical software solutions. As a Technical Implementation Consultant, you will work directly with customers after the sale, guiding them through the process of designing and implementing applications on the Appian platform. These solutions help organizations advance their digital transformation efforts and maintain a competitive edge. What you will do Lead projects from initial requirements through to deployment, creating custom software and AI solutions for commercial clients. Work within an agile framework to understand client business processes and translate technical needs into effective solutions. Design relational data models and develop APIs to connect various systems. Implement AI use cases using Appian’s AI tools, including retrieval augment generation (RAG), agentic workflows, prompt engineering, and generative models. Collaborate closely with both technical teams and business users on the client side throughout the software development process. Support clients as they build and refine their own process applications using Appian’s platform. Growth and support This role provides opportunities to strengthen consulting skills while working on digital transformation projects. The team values collaboration and professional development, supporting each other as they deliver results.
Full-time|Remote|Remote — Madison, Wisconsin, United States
ECP is a premier Software as a Service (SaaS) provider dedicated to enhancing the quality of care in senior living communities. With a footprint in over 8,000 communities, we are on a mission to broaden our customer base and expand our product offerings. Join us in our commitment to innovation and excellence.As an Enterprise Implementation Specialist, you will be instrumental in guiding our largest clients through the onboarding process. Your role will involve leading these clients through the successful implementation of the ECP platform tailored to their clinical, operational, and business needs. You will be the primary liaison during the initial implementation phase, ensuring the client's success from the moment of sale through to full software utilization. This includes customizing implementation plans, managing project timelines, troubleshooting issues, identifying churn risks, and proactively providing solutions when necessary. Your ultimate goal will be to expedite customer value realization while minimizing the time to value.Design and architect the implementation program plan in alignment with the business outcomes, scope, and schedule established during the sales cycle.Establish and manage program functions, including project plans, phase-based materials, and progress reports.Oversee project management, system configuration, and user training, enabling communities to effectively utilize our software for their clinical, operational, and business challenges.Address and resolve issues promptly, providing timely solutions and escalating high-risk concerns that could affect customer retention.Proactively identify potential churn risks and implement effective strategies to ensure customer satisfaction and retention, maintaining high standards of service.Facilitate swift and successful system adoption by guiding customers through the launch phase, ensuring a quick time-to-value.Deliver expert product and service guidance to customers through various communication channels including phone, email, Zoom (on-camera), and on-site visits to maximize their ECP software experience.Keep customer records in the CRM accurate and current, ensuring timely updates of account information and project status.Utilize CRM project management tools to track significant project milestones, communicate with internal teams, and ensure timely execution of implementation tasks.Generate product and service reports by analyzing customer data to provide actionable insights for improving their experience.Collaborate with team members to achieve collective objectives, contributing to the success of ongoing implementation projects and tasks.Act as a customer advocate, working with cross-functional teams including engineering, product management, customer success, and support to deliver effective solutions.Be prepared to travel to client sites for on-site training and implementation, with travel up to 50% of the time.
Veeva Systems is a purpose-driven leader in cloud technology, revolutionizing the life sciences industry by enabling companies to expedite the delivery of therapies to patients. As one of the fastest-growing SaaS companies globally, we achieved over $3 billion in revenue in the last fiscal year, with significant growth opportunities on the horizon. At Veeva, our core values guide us: Doing the Right Thing, Ensuring Customer Success, Fostering Employee Success, and Maintaining Speed. We distinguished ourselves in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors. As a Work Anywhere organization, we empower you to choose your preferred working environment, whether from home or in the office, ensuring you can excel in your role. Join us in transforming the life sciences landscape, as we strive to make a meaningful difference for our customers, employees, and communities.The RoleStep into the role of Team Manager at Veeva, where you will spearhead the modernization of software solutions by developing the Quality Cloud for Life Sciences. Your leadership will guide a post-implementation team dedicated to assisting customers in managing, optimizing, and enhancing their live applications.Your focus on operational excellence will encompass:1.) Promoting success for both customers and employees2.) Leading with a blend of hands-on and strategic initiatives3.) Fostering a positive and productive workplace culture4.) Innovating practices to encourage the ongoing adoption of new features and capabilities5.) Developing creative resources to support our live customers6.) Collaborating with global and cross-functional teams to achieve optimal resultsAre you prepared to utilize your leadership skills to drive innovation within the Quality Cloud?This is a remote position based in the U.S., with travel requirements.
Veeva Systems is an innovative and mission-driven leader in the industry cloud sector, dedicated to accelerating the delivery of therapies from life sciences companies to patients. As one of the fastest-growing SaaS companies in history, we've achieved over $2 billion in revenue in our last fiscal year, with significant growth opportunities on the horizon.Our core values at Veeva—doing the right thing, ensuring customer success, fostering employee growth, and maintaining speed—define our culture. In 2021, we made history by becoming a public benefit corporation (PBC), which legally binds us to balance the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we empower you to choose whether to work from home or in the office, fostering an environment that allows you to thrive.Join us in transforming the life sciences industry, where we are committed to making a positive impact on our customers, employees, and communities.The RoleWe are looking for a seasoned Global Program Manager (GPM) to spearhead Veeva’s most critical programs within our Development Cloud. This customer-facing position requires a proven track record of leading consulting engagements, preferably within a consulting firm or software vendor environment.As a pivotal leader in Veeva’s Professional Services organization, you will work closely with Veeva's account leadership teams to ensure the effective implementation of Vault R&D and Quality programs, enhance existing Veeva applications, and ensure overall customer success. This role calls for a harmonious balance between delivering Professional Services implementation projects and ensuring that strategic objectives are clearly defined and met, contributing to the overall success of both our customers and internal teams throughout the implementation and beyond.
At Veeva Systems, we are pioneering the industry cloud for Life Sciences, empowering organizations to operate in a more efficient and interconnected manner. Discover more about our innovative products, vision, values, and our status as a public benefit corporation by visiting our website.Veeva Services is dedicated to ensuring our customers succeed with our suite of products. Our services team collaborates closely with clients to aid in the implementation, utilization, and innovation of our technology. As a services firm within a product company, we leverage our deep product and industry expertise to help clients accomplish their goals with a singular focus on customer success.We believe that exceptional people deliver exceptional services; hence, our team is our greatest asset. We are constantly on the lookout for talented individuals who possess a passion for technology and complex problem-solving to join our ranks.* We are currently recruiting for a start date in July 2026.Candidates are encouraged to apply to only one Generation Veeva program.Position OverviewWe are looking for recent university graduates to nurture the next generation of services consultants through our Consultant Development Program. This is a dynamic, customer-facing position where you will tackle intricate business challenges and engage with technology daily.We commit to fostering high-potential individuals to achieve excellence. Our program is crafted to provide a stimulating environment where you are encouraged to learn rapidly, contribute early, and take on significant responsibilities from the outset.This role does not necessitate a background in life sciences or technology. What we seek is your drive and eagerness to learn; we will provide you with industry education, technical training, and extensive opportunities to refine your consulting skills and advance your career.
Join Veeva Systems, a pioneering leader in the Life Sciences industry, as we build the cloud ecosystem that enhances operational efficiency and connectivity. Discover our innovative solutions, vision, and commitment as a public benefit corporation on our website. Veeva Services is dedicated to ensuring our customers' success with our cutting-edge technology. Our specialized services team collaborates directly with clients to support their implementation, utilization, and innovative advancements. As a uniquely positioned firm with profound product and industry knowledge, our primary goal is to drive customer success. At Veeva, we recognize that exceptional people deliver exceptional services. We are constantly on the lookout for passionate individuals who thrive on tackling complex problems and advancing technology to join our dynamic team. * We are currently recruiting for a July 2026 start date. Please note: Candidates should only apply to one Generation Veeva Program. The Technical Services Role We are seeking recent university graduates to shape the future of our technical consulting team through our Consultant Development Program. As an Associate Technical Consultant, you will engage in a customer-facing role that emphasizes integration, custom development, DevOps, Veeva AI, and data migration. We are committed to nurturing high-potential individuals and pushing them towards excellence. Our program is meticulously crafted to provide a stimulating environment where you are expected to learn rapidly, contribute effectively, and assume significant responsibilities from the outset.
Full-time|Remote|Annapolis, Maryland, USA; Arlington, Virginia, USA; Atlanta, Georgia, USA; Boston, Massachusetts, USA; Charleston, South Carolina, USA; Charlotte, North Carolina, USA; Chicago, Illinois, USA; Cincinnati, Ohio, USA; Columbus, Ohio, USA; Dallas, Texas, USA; Denver, Colorado, USA; Detroit, Michigan, USA; Houston, Texas, USA; Jersey City, New Jersey, USA; Las Vegas, Nevada, USA; Los Angeles, California, USA; Madison, Wisconsin, USA; Miami, Florida, USA; Orlando, Florida, USA; Phoenix, Arizona, USA; Pittsburgh, Pennsylvania, USA; Portland, Maine, USA; Portland, Oregon, USA; Raleigh, North Carolina, USA; Salt Lake City, Utah, USA; San Francisco, California, USA; San Jose, California, USA; Seattle, Washington, USA
Join New Relic as a Senior Partner Solutions Consultant, where you will play a pivotal role in driving growth through strategic partnerships. In this dynamic position, you will leverage your expertise to provide innovative solutions that enhance customer experiences and drive business results. Your ability to analyze client needs and deliver tailored solutions will set you apart in this fast-paced environment.
At Veeva Systems, we are dedicated to revolutionizing the life sciences sector, enabling companies to expedite the delivery of therapies to patients. As a trailblazer in industry cloud solutions, we achieved remarkable growth, surpassing $2 billion in revenue last fiscal year, with immense opportunities on the horizon.Our core values, including Doing the Right Thing, Customer Success, Employee Success, and Speed, guide our operations. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the needs of our clients, employees, society, and investors.As a Work Anywhere company, we empower our team to choose their optimal work environment, whether from home or in the office, fostering a culture of success.Join our mission to transform the life sciences industry for the better, positively impacting our customers, employees, and communities.Position OverviewVeeva's suite of Commercial Content Applications (PromoMats, MedComms, and MedInquiry) enhances the review and approval process while ensuring that the right content reaches Commercial and Medical stakeholders across diverse channels and interactions. Leveraging cutting-edge technology, including Veeva AI, these tools provide a streamlined, efficient, and productive experience. Rapidly evolving features to support Publications and Grants are continually being integrated. We are currently seeking passionate consultants to join our implementation team. The ideal candidate will collaborate with clients to maximize the full potential of our solutions. We value team players dedicated to exceptional customer success, who are self-motivated and eager to innovate. This is a full-time, permanent remote role with Veeva. This customer-facing position does not have specific location requirements as long as candidates are near an airport and can meet travel obligations. Please note that Veeva Systems does not expect to sponsor employment visa status (e.g., H-1B, OPT) for this role.
Join our team as an Oracle CC&B / SPL Consultant, where you will leverage your expertise in Oracle Utilities Customer Care and Billing (CC&B) and Service Point Library (SPL) to deliver innovative solutions for our clients. You will play a vital role in the implementation and optimization of Oracle CC&B systems, ensuring that our customers receive top-notch service and support.
Full-time|On-site|Madison, Wisconsin, United States
Imagine looking back a year from now and realizing how much you've grown in your career. The skills, insights, and professional development you'll acquire in this role will be truly transformative. This journey will be supported by our dedicated leaders who are committed to mentoring you through the complexities of employee benefits. At Cottingham & Butler, we believe in investing in individuals who aspire to excel. Our Client Consultant Development Program isn't just a training initiative; it's a launchpad for success within our benefits sector. This program will prepare you to become a knowledgeable and skilled Benefits Manager, adept at providing exceptional analysis, strategic recommendations, and dedicated service to enhance our clients' employee benefit offerings. Here’s how we empower you to make a significant impact: Craft Customized Benefit Plan Recommendations: Analyze client data to develop tailored benefit strategies. Collaborate with Sales Executives: Work alongside sales teams to finalize benefit plans. Strategize Marketing Initiatives: Create marketing approaches that address unique client challenges. Provide Expert Benefit Management Advice: Offer guidance on compliance and management of benefit plans. Cultivate Strong Client Relationships: Build trust as the go-to advisor for employee benefits. Focus on Client Retention and Growth: Ensure client satisfaction while identifying opportunities for account expansion. Full-Time Benefits - Most benefits start day one: Medical, Dental, and Vision Insurance Flexible Spending Account (FSA) or Health Savings Account (HSA) 401(k) plan with company matching Profit-Sharing/Defined Contribution (after 1-year waiting period) Paid Time Off and Holidays Company-paid Short-Term and Long-Term Disability Insurance Maternity and Parental Leave Subsidized Parking Company-paid Term Life and Accidental Death Insurance
Join our dynamic team at Sonsoft Inc. as an Oracle CC&B Consultant. In this pivotal role, you will leverage your expertise in Oracle Customer Care and Billing to implement solutions that meet our clients' unique needs. Your contributions will directly impact customer satisfaction and operational efficiency.
Join our dynamic team at Sonsoft Inc. as an Oracle CC&B Consultant. In this role, you will leverage your expertise in Oracle Customer Care and Billing (CC&B) to implement solutions that enhance our clients' operations. You will work collaboratively with a range of stakeholders to ensure the successful deployment of Oracle CC&B systems, providing technical guidance and support throughout the process.
Are you an experienced Oracle Customer Care and Billing (CC&B) Consultant ready to take on new challenges? Join our dynamic team at Sonsoft Inc., where we empower businesses with innovative solutions and exceptional service.
Join Sonsoft Inc. as an Oracle CC&B Consultant and leverage your expertise in Oracle Customer Care and Billing solutions to drive impactful results for our clients. In this role, you will collaborate with cross-functional teams, utilizing your analytical skills to enhance customer service and operational efficiencies.
Join us as an Oracle CC&B Consultant, where you will leverage your expertise to deliver innovative solutions for our clients. This role requires a deep understanding of Oracle’s Customer Care and Billing (CC&B) platform.
Veeva Systems is a visionary company dedicated to advancing the life sciences industry through innovative cloud solutions. As a trailblazer in the sector, we empower organizations to expedite the delivery of therapies to patients globally. With a remarkable growth trajectory, having surpassed $2 billion in revenue last fiscal year, we are poised for an exciting future.At Veeva, our core values drive us: Do the Right Thing, Customer Success, Employee Success, and Speed. We are not just another public company; in 2021, we made history by becoming a public benefit corporation (PBC), legally committed to balancing the needs of our customers, employees, society, and investors.As a Work Anywhere organization, we embrace flexibility, allowing you to choose whether to work from home or in the office, ensuring you can perform at your best in your preferred environment.Join us in transforming the life sciences sector, as we remain dedicated to making a meaningful impact on our customers, employees, and communities.
