About the job
As a pivotal member of our fulfillment team, you will manage communications with our global network of dealers. Joining our ambitious team of eight, you will significantly contribute to advancing drone technology.
Your role involves close collaboration with Supply Chain Management, Production, and Warehouse teams to effectively organize and coordinate order and delivery processes. Utilizing your expertise in order processing and international logistics, you will assist Quantum Systems in its mission to set the standard for unmanned aerial systems (sUAV) in the realm of airborne data collection solutions.
Your Daily Responsibilities:
Act as the primary liaison with our international dealers to coordinate and streamline order and delivery processes, particularly with third countries.
Independently generate order confirmations, invoices, and delivery notes within our internal ERP system.
Ensure timely availability of materials for shipment and accurately document them in the ERP system.
Assist our support team with managing returns and replacement deliveries.
Work collaboratively with external logistics providers to ensure effective planning and execution of shipments to customers.
Prepare all necessary documentation for export processes, including customs declarations and relevant documents such as EUR1, COO, ATR, and Carnet ATA.
Apply for and liaise regarding export licenses with the BAFA (Federal Office for Economic Affairs and Export Control).
