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Order Processing and Export Manager (m/f/d) at Quantum Systems GmbH | Gilching, Bayern

Quantum-SystemsGilching, Bayern, Germany
On-site Full-time

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Experience Level

Experience

Qualifications

What You Bring to the Team:Completed commercial training (e.g., freight forwarding and logistics clerk or a related field). A minimum of 3 years of professional experience in international order processing, customer service, or warehouse management. A strong interest in customs and export processing topics. An open, friendly, and professional demeanor that establishes you as an internal expert. Highly self-motivated with the ability to independently drive your area of responsibility forward. Fluency in both German and English.

About the job

As a pivotal member of our fulfillment team, you will manage communications with our global network of dealers. Joining our ambitious team of eight, you will significantly contribute to advancing drone technology.

Your role involves close collaboration with Supply Chain Management, Production, and Warehouse teams to effectively organize and coordinate order and delivery processes. Utilizing your expertise in order processing and international logistics, you will assist Quantum Systems in its mission to set the standard for unmanned aerial systems (sUAV) in the realm of airborne data collection solutions.

Your Daily Responsibilities:

  • Act as the primary liaison with our international dealers to coordinate and streamline order and delivery processes, particularly with third countries.

  • Independently generate order confirmations, invoices, and delivery notes within our internal ERP system.

  • Ensure timely availability of materials for shipment and accurately document them in the ERP system.

  • Assist our support team with managing returns and replacement deliveries.

  • Work collaboratively with external logistics providers to ensure effective planning and execution of shipments to customers.

  • Prepare all necessary documentation for export processes, including customs declarations and relevant documents such as EUR1, COO, ATR, and Carnet ATA.

  • Apply for and liaise regarding export licenses with the BAFA (Federal Office for Economic Affairs and Export Control).

About Quantum-Systems

At Quantum Systems GmbH, we harness the power of collaboration by combining technical expertise with a strong customer focus. As industry pioneers, we are ambitious, bold, and visionary, constantly pushing boundaries and striving for technological excellence to shape the future of aerial data.

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