Qualifications
Ideal candidates will possess a strong background in customer service, preferably in the hospitality or financial sectors. Bilingual proficiency is highly preferred. Must have excellent communication skills, a friendly demeanor, and a keen attention to detail. Experience with cash handling and point-of-sale systems is a plus. Ability to resolve customer complaints effectively and maintain a clean, organized workspace is essential. A commitment to following company policies and procedures is a must.
About the job
Join our dynamic team as a Bilingual Overnight Customer Service Representative at PLS! Located at 3545 West Broad Street, Columbus, OH, you will be the essential point of contact for our customers, providing exceptional service and support. In this role, you will educate customers about our diverse financial products and services while ensuring compliance with all regulations. Your commitment to maintaining high quality standards will help us create a welcoming environment for all. If you are passionate about delivering excellent customer experiences and thrive in a fast-paced setting, we want to hear from you!
About PLS
At PLS, we believe in putting people first. Founded in 1997, PLS is a leading retail provider of financial services with over 200 locations across 12 states. We offer convenient, transparent, and affordable financial solutions to help our customers manage their daily needs. Our exceptional team members are dedicated to going above and beyond for our customers, ensuring they have a better financial experience. Join us and be part of a company that values service, community, and innovation.
