Overnight Customer Service Representative
PLS1007 N Miami Blvd, Durham, NC
On-site Full-time
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Qualifications
We prefer candidates with prior customer service experience in sectors such as hospitality, finance, retail, or restaurants. Strong verbal communication skills, a friendly demeanor, and a willingness to engage with customers are essential. You should demonstrate a keen ability to learn about our products and services, and be comfortable handling transactions accurately.
Join PLS as an Overnight Customer Service Representative, the frontline ambassador of our brand. You will play a crucial role in delivering exceptional service to our customers, guiding them through our diverse financial products and services. Your responsibilities will include ensuring compliance with all regulatory requirements, maintaining a balanced cash drawer, and addressing customer inquiries effectively. Your contribution will be vital in creating a positive shopping experience and supporting our mission of providing convenience and transparency in financial services.
About PLS
PLS® is a dynamic leader in the financial services sector, emphasizing People, Location, and Service. Established in 1997, we operate over 200 financial service centers across 12 states, providing a range of convenient financial products. Our commitment to customer-centric service sets us apart, and we strive to empower our clients with the tools they need for effective financial management. Join a team where your contributions are valued and where our customers' needs are always prioritized.
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