Overnight Customer Service Representative

PLS2737 N. Main St., Fort Worth, TX

On-site Full-time

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Qualifications

Prior customer service experience in fields such as hospitality, retail, financial services, or restaurants is preferred. Strong interpersonal skills and a genuine passion for helping customers. Ability to manage transactions accurately and efficiently, including cash handling. Willingness to learn about our products and services to effectively assist customers. Excellent communication skills, both verbal and written. Ability to work effectively in a fast-paced environment and under pressure.

About the job

Location: 2737 N. Main St., Fort Worth, TX 76106

About PLS:

At PLS, we believe you deserve better! Founded in 1997, PLS (People – Location – Service) is a top-tier retail provider of financial services. Our commitment to our customers is paramount, and it is our dedicated team members who make the difference. With over 200 financial service centers across 12 states, we offer a diverse range of convenient and affordable financial products. Although many of our customers maintain traditional banking relationships, they choose PLS for our transparency, convenience, and competitive pricing. Join a team that values people and service above all!

Position Overview:

As an Overnight Customer Service Representative (CSR), you will be the welcoming face of PLS, responsible for delivering exceptional customer service. Your role involves educating customers about our financial products and ensuring compliance with all company standards and policies. Your efforts will directly contribute to a positive customer experience and the overall success of our store.

About PLS

PLS is a leading financial services provider, focused on delivering exceptional customer experiences. With over 200 locations across the United States, we prioritize our customers' needs and offer transparent, convenient, and cost-effective financial solutions. Our commitment to service excellence and our dedicated team make PLS a standout choice for both customers and employees.

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