Qualifications
Previous experience in customer service, preferably in hospitality or financial services. Strong communication skills, both verbal and written. Ability to work efficiently under pressure while maintaining accuracy. Proficiency in cash handling and point-of-sale systems. A positive attitude and a customer-first mindset are essential. Must be able to work overnight shifts.
About the job
Join our team as an Overnight Customer Service Specialist at PLS, located at 3301 Bardstown, Louisville, KY 40218. In this role, you will be the first point of contact for our valued customers, delivering exceptional service and support. Your responsibilities will include educating customers on our diverse range of financial products and services, ensuring compliance with regulations, and maintaining quality standards. The ideal candidate will thrive in a fast-paced environment and be committed to providing outstanding customer experiences.
About PLS
PLS® is a premier retail provider of financial services committed to putting People, Location, and Service at the forefront of our operations. With over 200 locations across 12 states, we specialize in offering convenient, transparent, and affordable financial solutions to our customers. Founded in 1997 by the Wolfberg brothers, PLS has built a reputation for excellence by prioritizing our customers and fostering a dedicated and skilled workforce.
