General Manager at sweetgreen | Evanston
sweetgreen
Full-time|$75K/yr - $90K/yr|On-site|1601 Sherman Avenue, Evanston, IL 60201 Shape a Healthier Future with Your LeadershipAs the General Manager (Head Coach) at sweetgreen, you will be the visionary leader, strategic thinker, and mentor for our team. Your mission is to motivate your team, ensure operational excellence, and create remarkable guest experiences by leveraging data-driven insights to foster healthier communities through nutritious food.Key ResponsibilitiesGuide your team by balancing personnel management, operational efficiency, and business outcomes. Cultivate an inclusive workplace culture while mentoring talent, utilizing technology to enhance operations and boost profitability. Uphold exceptional standards in food quality, safety, and cleanliness while navigating a fast-paced environment.Core FunctionsTeam Leadership: Manage the complete employee lifecycle while nurturing a culture of trust, transparency, and diversity. Ensure compliance and provide timely feedback to develop an exceptional talent pool.Food Safety and Operations: Uphold rigorous standards for food safety and cleanliness, addressing facility and supply issues while prioritizing team well-being.Guest Experience: Provide clean and welcoming environments aligned with our brand, utilizing guest metrics to inform business decisions.Financial Acumen: Enhance sales and profits through report analysis, cost management, and executing strategic plans aligned with business objectives.Systems and Technology: Manage and support operational systems, troubleshoot challenges, and prioritize daily tasks to ensure seamless business and guest experiences.Head Coach Career Path Duties: Fulfill all essential functions defined in the Assistant Coach role as well as those from the Shift Leader, Kitchen Lead, and Team Member positions.Qualifications that Set You ApartExperience in high-volume, fast-paced restaurant environments.Hands-on expertise with local, organic, and sustainable products.ServSafe Manager or Regional Manager Food Safety Certification.Proficient in utilizing digital tools for operations, reporting, and team communication.Strong financial management skills: effectively managing budgets, labor, and profit and loss statements.Proven ability to recruit, coach, and develop high-performing teams.Exceptional adaptability and problem-solving capabilities in dynamic settings.Data-driven mindset with a commitment to continuous improvement.
Apr 11, 2026