Operations Program Manager, Central Operations
Handshake
Full-time|On-site|San Francisco, CA About HandshakeHandshake is the premier career network designed for the AI-driven economy. With over 20 million knowledge workers, 1,600 educational institutions, and 1 million employers—including all Fortune 50 companies—Handshake facilitates career discovery, hiring, and skill enhancement. From freelance AI training gigs to internships and full-time positions, we empower individuals to thrive in the evolving job landscape. Our unique approach has led to exponential growth, with a forecasted tripling of our ARR by 2025.Why Join Handshake Now:Influence the evolution of careers on a global scale within the AI economy, creating visible impacts for your community.Collaborate with leading AI labs, Fortune 500 partners, and top educational institutions.Become part of a dynamic team with leadership experience from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.Contribute to building a rapidly growing business projected to generate billions in revenue.The RoleAs the Operations Program Manager, Central Operations, you will spearhead impactful operational programs spanning key areas such as Trust & Safety, Pay Operations, and Contractor Management. Your responsibilities will include designing, implementing, and refining processes that underpin scalable and high-quality operations.In this individual contributor role, you'll collaborate closely with Legal, Finance, Product, Engineering, Analytics, and Delivery teams to uncover opportunities, execute solutions, and monitor performance against key metrics. You will be instrumental in navigating ambiguity, enhancing operational efficiency, and ensuring seamless program execution from start to finish.The ideal candidate will possess strong analytical skills, attention to detail, and the ability to excel in fast-paced environments where effective execution and cross-functional teamwork are critical.You WillOversee and implement operational programs from inception to completion across Central Ops functions.Analyze performance metrics to identify trends, gaps, and improvement opportunities.Develop and optimize processes to enhance efficiency, quality, and scalability.Collaborate cross-functionally to launch and refine operational initiatives.Monitor and report on key metrics, ensuring programs achieve performance objectives.Foster a culture of continuous improvement through structured feedback and iteration.
Apr 14, 2026