Community Support Officer (12-Month Contract)
AsIAm
About AsIAm:AsIAm is Ireland’s leading charity dedicated to supporting the autism community, situated in Blackrock, Co. Dublin. Our mission is to foster a society where every autistic individual is embraced as they are—valued, respected, and included. We advocate for an accessible and affirming environment for autistic people, empowering them and their families to engage fully in Irish life and enhancing societal capacity for genuine inclusion.Our Core Values:At AsIAm, we expect all team members to embody our values: Perseverance, Equality, and Service. These principles guide our interactions and the quality of services we provide to the community we serve.About Our Autism Information Line:The Autism Information Line serves as a vital resource for the autism community, offering information on a wide range of topics related to autism, timely responses to inquiries, and referrals to appropriate organizations and supports as needed. We provide assistance via phone, email, and instant messaging, addressing common queries related to diagnosis, education, employment, and daily living skills.Job Opportunity:We are seeking a dedicated Community Support Officer to join our Community Support Team on a fixed-term contract for 12 months.We highly encourage applications from neurodivergent individuals.Role Overview:The Community Support Officer will report to the Information Line Manager and will play a vital role in the daily operations of the Information Line service. Responsibilities include assessing calls, emails, and instant messages, responding to inquiries, and referring cases when necessary. The Officer will follow up on queries, engaging with other stakeholders (e.g., SENO) as required on behalf of families. Additionally, the Officer will aid in developing support materials, resources, programs, and events based on insights gathered from Information Line interactions.This position is an excellent opportunity for individuals experienced in supporting and engaging with the disabled community and who possess strong organizational skills to prioritize tasks effectively.
Apr 10, 2026