Quality Assurance Analyst - Thrive Team
Sword Health
At Sword Health, we are revolutionizing healthcare with our innovative AI technology designed to heal billions and unlock the full potential of humanity. Our pioneering approach to AI Care focuses on medical reasoning, safety, and real-time treatment, breaking away from the limitations of traditional healthcare systems. By removing barriers such as appointments, waiting rooms, and stigma, we enable more individuals to access the care they need, allowing them to resume their lives fully.Since our inception in 2020, Sword has expanded its focus to include physical therapy, women’s health, cardiometabolic health, and mental well-being. We are transitioning to a fully AI-native, 24/7 care program that integrates physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into a cohesive experience. With over 700,000 members across three continents and more than 10 million AI sessions completed, we have empowered over 1,000 enterprise clients to save more than $1 billion in unnecessary healthcare costs. With backing from 42 clinical studies, over 44 patents, and more than $500 million from prominent investors like Khosla Ventures, General Catalyst, and Founders Fund, Sword is setting a new standard in healthcare delivery.Role OverviewAs a Quality Assurance Analyst on the Thrive In-Session team, you will play a pivotal role in defining quality standards and ensuring our AI care experience is seamless, safe, and effective. Collaborating closely with a diverse team across various departments, you will contribute to a proactive quality mindset, focusing on prevention rather than detection, enhancing processes, and providing the necessary evidence to support our product as Software as a Medical Device.The Thrive In-Session team manages the complete therapy session experience, blending AI, clinical logic, and user engagement. Ensuring quality in this area means not only confirming functionality but also assessing whether it effectively serves real people on their recovery journeys.Tech Stack: To learn more about our technology stack, click here.
Apr 10, 2026