Qualifications
Key ResponsibilitiesOversee and manage Cosmo’s Atlassian Cloud environment, ensuring Jira, Confluence, and associated services are dependable, user-friendly, and scalable. Design, configure, and maintain Jira workflows, issue types, fields, screens, permission schemes, and notification schemes in line with Cosmo’s operational framework. Implement and sustain workflows for intake, prioritization, and release support as defined by Delivery and Engineering leadership. Develop and maintain automation using Jira Automation and JQL to enhance data quality, enforce mandatory fields, and minimize manual coordination efforts. Establish and maintain integrations between the Atlassian platform and tools such as Slack, GitHub, and CI/CD systems to enhance communication and visibility. Create and maintain dashboards and reports that indicate delivery health, signals of release readiness, intake volume, and compliance with workflows. Proactively identify inefficiencies in workflows, data discrepancies, and usability challenges, proposing meaningful improvements. Evaluate, implement, and manage Atlassian Marketplace apps and third-party integrations that provide tangible benefits. Document and establish best practices and governance standards for Atlassian to ensure consistency while avoiding excessive processes. Provide documentation and support to encourage adoption and optimal usage across Engineering and Product teams.
About the role
Our Story:
At Cosmo, we ignite children's imagination through cutting-edge technology and a nurturing community. Our family-focused innovations, including the award-winning JrTrack Kids Smartwatch, empower kids to become more independent and confident. This multifunctional device serves as a phone, GPS tracker, and music player, all easily controlled via the Mission Control Parent App, which allows parents to set safety alerts and manage contacts. Recognized as a leading kids' wearable by PCMag and others, Cosmo is on a growth trajectory.
About the Role
Reports To: Head of Delivery
Role Summary: Cosmo is in search of a skilled Atlassian Administrator to manage and enhance our Atlassian Cloud environment, ensuring it meets the needs of our engineering and product teams in planning, prioritization, and execution of work. This role will involve designing scalable workflows, implementing automation, and creating integrations that improve productivity, minimize reactive tasks, and enhance visibility across Engineering, Product, Customer Service, and Delivery teams.
You will be responsible for the configuration and advancement of our Atlassian setup and its connections with tools like Slack, GitHub, and elements of our AWS and CI/CD infrastructure, guaranteeing that these systems work seamlessly to provide clear, low-effort insights into delivery health and release readiness.
This position is expected to require 20 hours of work per week, with the potential to increase to 30 hours during peak periods. Compensation for this role is set at $30 per hour.
About Cosmo
Cosmo is dedicated to inspiring kids through innovative technology and a supportive community, offering products designed to enhance children's independence and confidence. Our flagship product, the JrTrack Kids Smartwatch, has earned accolades for its functionality and impact on children's safety and engagement.
