About the job
At Whizz, we are revolutionizing the delivery industry by providing delivery drivers with high-speed electric bikes. Our mission is to empower drivers, whether they are newcomers to the delivery field or seasoned professionals looking for an upgrade, making their work easier and more efficient. We strive to create a hassle-free transportation experience, allowing drivers to concentrate on delivering exceptional service to their clients.
We are excited to invite applications for the position of Repossession Specialist to enhance our dynamic operations team.
Key Responsibilities
- Engage with delinquent customers to resolve outstanding debts and facilitate repossessions.
- Utilize tracking tools and field operations to locate and recover stolen or defaulted bikes.
- Work closely with law enforcement to retrieve or release stolen or confiscated bikes, including from tow yards.
- Travel within Chicago and to other cities (e.g., Philadelphia, Boston) as necessary to execute repossessions.
- Maintain precise records using Google Sheets/Excel and provide daily status updates and end-of-day reports through company platforms.
- Fulfill additional tasks as assigned by other departments.
