Part-Time Request Processor at 360Connect | Austin

360ConnectAustin

On-site Part-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess a minimum typing speed of 50 words per minute (WPM) and have basic reading, writing, and math skills. Proficiency in Microsoft Office is essential, along with computer literacy and the ability to learn our customer service lead processing software. While one to three years of office experience is preferred, we welcome entry-level applicants ready to grow with us.

About the job

Join our dynamic team as a Part-Time Request Processor, where you'll play a crucial role in enhancing customer experiences. Your primary responsibility will be to verify information from lead request forms and respond promptly within five minutes. You'll provide valuable product and service information to customers, while also identifying, researching, and resolving any issues using our computer systems. Additionally, you'll maintain accurate call logs and reports to document your performance, striving to meet and exceed the performance goals set by your supervisor. Your contributions will be vital to fostering a collaborative team environment.

About 360Connect

360Connect, recognized as one of the top places to work in Austin, TX by the Austin American-Statesman, is dedicated to connecting business buyers with the right suppliers. Our team is a vibrant mix of individuals with diverse hobbies and interests, united by a passion for helping others. We simplify the purchasing process for businesses while supporting suppliers in growing their customer base. Join us and be part of a team that values collaboration, innovation, and community.

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