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Partner Operations Manager

PlusgradeMontreal, QuebecNew
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:- Proven experience in project management and partner integration.- Strong communication skills with a focus on customer experience.- Ability to manage multiple projects simultaneously in a fast-paced environment.- Detail-oriented with excellent problem-solving skills.- Familiarity with travel technology is a plus.

About the job

Plusgrade is looking for a Partner Operations Manager based in Montreal, Quebec. This position focuses on guiding new partners through the implementation and integration of Plusgrade’s travel technology platform.

Role overview

The Partner Operations Manager takes ownership of the entire onboarding process for new clients. This includes designing the initial partner experience, coordinating technical configurations, and overseeing partner training. The role bridges project management and technical operations, requiring strong attention to detail and the ability to manage complex integrations.

What you will do

  • Lead the end-to-end implementation for new partner integrations, serving as the main point of contact from contract signing through to go-live.
  • Define project timelines and manage key milestones to keep both internal teams and external partners aligned.
  • Ensure all technical configurations are completed accurately and on schedule.
  • Coordinate and deliver partner training during the onboarding process.

What Plusgrade values

Plusgrade emphasizes ambition, innovation, and collaboration. The team works together to create new revenue streams for travel partners while delivering memorable customer experiences.

About Plusgrade

Plusgrade is a trailblazer in travel technology, working with a diverse range of partners to enhance the travel experience and create new revenue opportunities. With a strong commitment to innovation and collaboration, we strive to redefine the travel landscape for the better.

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