Patient Account Representative

Join Docplanner as a B2B Digital Account Manager, where you will be at the forefront of enhancing our clients’ digital presence. You will work closely with businesses to develop tailored solutions that drive growth and improve patient engagement.

MioDottore stands as Italy's premier platform in the Health Tech sector, seamlessly connecting patients with healthcare professionals and facilities nationwide. Our mission? To empower individuals to lead longer and healthier lives.Since 2015, MioDottore has been a proud member of the Docplanner group, the largest global Health Tech network, backed by investors like Goldman Sachs and operating across 13 countries. With a dedicated team of over 450 professionals, we are continuously expanding and seeking new talents to join us as a B2B Digital Account Manager.Your Role as a Digital Account Manager:You will manage a portfolio of high-value B2B clients, focusing on Digital Marketing services, overseeing the Onboarding and Farming phases in collaboration with the Customer Success Manager.As a strategic partner to your clients, you will conduct regular Business Reviews (QBR) and provide advanced performance analyses to optimize their investments.Your goal will be to maximize Customer Lifetime Value and enhance client retention through targeted growth and up-selling strategies.You will translate complex business needs into clear action plans and effective value propositions.Collaboration with the Global Product team will be essential as you provide direct feedback and contribute to the evolution of B2B segment needs.You will serve as a reference point for managing and executing complex strategic projects for large organizations.Actively monitoring the B2B landscape, you will provide insights to management and the sales team to refine our value proposition.We are looking for professionals with a strong results-oriented mindset, proactivity, and ambition to manage complex corporate relationships. The ideal candidate should blend technical operational skills on Google Ads with the ability to translate data into business strategies for clients.Ideally, you possess:Proven experience of at least 2-3 years in Digital Marketing, particularly in optimizing Google Ads, and strategic consulting aimed at the B2B segment.Strong analytical and strategic problem-solving skills.

Role Overview airapps is looking for a Digital Marketing Manager in the Rome Metropolitan Area. This person will shape and execute digital marketing strategies to strengthen the brand and increase user engagement. Collaboration with different teams is central to this role, with a focus on improving the company’s online presence across multiple digital channels. What You Will Do Lead and manage digital marketing campaigns from planning through execution Analyze market trends and use insights to refine marketing efforts Optimize the company website for search engines (SEO) Oversee social media platforms Create content that connects with and grows the audience

Business Changers is seeking a Management Consultant to oversee Digital Transformation projects for our diverse clientele, including both private enterprises and public administrations.Your key responsibilities will encompass:Project Management tasks, including planning, monitoring, and the overall coordination of project activities.Establishing metrics to track deviations from planned objectives and costs, as well as identifying corrective actions.Preparing reports and participating in periodic project status meetings.Change Management activities to ensure the successful implementation of new technologies and services for end-users.Designing innovative models.Analyzing organizational impacts.Defining communication and training plans.Identifying and managing presentation and sharing activities for new technological solutions.Creating training materials and conducting end-user training sessions.

Join Experian as a Product & Proposition Manager in Digital Onboarding, where you will play a pivotal role in enhancing our client onboarding processes. Your strategic vision will help shape product offerings that meet the evolving needs of our customers. Collaborate with cross-functional teams to drive innovation and create seamless digital experiences.

Join our dynamic team at Docplanner as a Customer Success Partner B2B, where you will play a crucial role in ensuring our clients thrive using our innovative solutions. In this position, you will foster strong relationships with B2B clients, guiding them towards achieving their business objectives while enhancing customer satisfaction. If you are passionate about helping businesses succeed and have a knack for problem-solving, we want to hear from you!

Business Changers is seeking a Project/Program Manager to oversee Digital Transformation projects for our clients, including both private companies and public administrations.Your key responsibilities will include:Creating detailed project and program plans that outline timelines, responsibilities, dependencies, and deliverables.Managing stakeholder expectations effectively.Defining the project scope while monitoring budget and actual costs and revenues.Maintaining communication with clients throughout the project lifecycle.Assessing project risks to ensure timely mitigation.Leading and coordinating the project team to achieve project goals.

About Us:Tebi is pioneering the first Connected Restaurant Management System designed to enhance the hospitality experience. Our all-encompassing platform integrates sales, reservations, kitchen prep, payments, and analytics, enabling seamless service and insightful data-driven decisions.Founded by Arnout Schuijff, a co-founder of Adyen, and supported by €50 million in investment from Index Ventures & CapitalG, Tebi is dedicated to serving the hospitality industry. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Spain, and more are thriving with Tebi.About the Role:We are on the lookout for an Operations Account Manager who will ensure a seamless transition for our merchants from the sales handover phase through to go-live and beyond. You will oversee the entirety of the onboarding and implementation process, ensuring our merchants are set up for sustained success. This multifaceted role encompasses project management, customer engagement, and process enhancement, with a consistent focus on account management, retention, and support once merchants are operational.You will collaborate across various functions to develop efficient and scalable onboarding procedures, delivering an exceptional experience for every merchant. If you're passionate about empowering restaurants to adopt transformative technology and wish to influence the industry's future, this position is perfect for you.What You’ll Do:Onboarding / Implementation:Manage the end-to-end onboarding process: Take ownership of the customer journey from sales handover through setup, training, and go-live, ensuring that implementation stays on schedule, addressing any concerns, and positioning merchants for long-term success.Relationship Management: Act as the principal point of contact for new merchants, ensuring smooth implementation by guiding them through clear communication, addressing concerns, and prioritizing customer satisfaction.Training: Facilitate training sessions for merchants on the effective use of Tebi's products.Drive Process Excellence: Identify bottlenecks, streamline workflows, and create scalable onboarding processes that enhance efficiency, reduce time-to-value, and optimize the merchant experience.Account Management / Support:Act as the primary liaison for merchants: Ensure ongoing support and account management to foster long-term relationships with our clients.

At Lexroom, we are not merely developing software; we are transforming the legal industry for professionals.Our mission is to empower lawyers, law firms, and corporations with a cutting-edge AI solution that enhances efficiency, increases productivity, and redefines the possibilities within the legal sector.We aspire to become the most innovative AI company in Italy, establishing a new benchmark for sales and a premier training ground for B2B sales in the country.Join us as we revolutionize the industry alongside a team of exceptional talent eager to embrace their next significant challenge.

Join MioDottore and be the architect of success for our B2B clients!MioDottore is not just a platform; we are leaders in Health Tech in Italy. With over 450 professionals and the trust of investors like Goldman Sachs, we are redefining the future of healthcare in 13 countries. Our mission? Helping people live longer, healthier lives.We are seeking a Customer Success Partner who can blend genuine empathy with tangible goals: retention, upselling, and shared growth with clients. This individual should not merely respond to requests but anticipate needs and build true strategic partnerships.Your Responsibilities:Account Management: Proactively manage a B2B client portfolio focusing on retention and growth.Strategic Consulting: Analyze needs to propose tailored solutions.Revenue Growth: Identify upselling and cross-selling opportunities to create real value.Customer Advocacy: Gather and analyze customer feedback to guide product evolution.Cross-functional Collaboration: Coordinate with product, marketing, and sales teams to optimize the customer experience.Who We Are Looking For:We seek dynamic, enthusiastic individuals with a growth mindset. Ideally, you possess: B2B Experience: Management of client portfolios in technology or healthcare sectors. Business Acumen: Strong analytical skills and a results-oriented mindset. Soft Skills: Excellent interpersonal and communication skills. Growth-oriented Mindset: You see opportunities where others see challenges. Results-driven: You want to see the concrete impact of your work on metrics.Don't just send your CV! We truly want to get to know you through a cover letter where you share:What has been your greatest

Join ServiceNow as an Enterprise Account Executive, where your sales expertise will drive the adoption of our cutting-edge digital transformation solutions. In this dynamic role, you will cultivate and manage relationships with enterprise-level clients, leveraging your skills to deliver exceptional value and drive revenue growth.As a key player in our sales team, you will be responsible for identifying opportunities, developing strategic account plans, and collaborating with internal teams to ensure client success. Your ability to understand client needs and position our solutions effectively will be essential to achieving your targets.

RateHawk, a brand under Emerging Travel Group, is a trailblazer in the travel technology sector, recognized for our innovative approach alongside our other brands, ZenHotels and Roundtrip, operating in over 220 markets globally.Our vision is to redefine travel by creating, distributing, and operating user-friendly travel solutions. We challenge the norms of the intricate travel landscape to enhance accessibility for individuals, increase rewards for professionals, and simplify the experience for all.In the role of Business Development Manager, you will be instrumental in propelling our sales initiatives, establishing strategic alliances, and broadening our client network while nurturing and expanding relationships with our existing clients to fortify our local market presence.This position is remote; however, candidates must be located in Italy as the role requires frequent business travel across Tuscany, Umbria, and Lazio, with occasional trips beyond these regions.

At Veeam, the leading global provider of data resilience solutions, we empower businesses to take control of their data anytime and anywhere. Our comprehensive offerings, including data backup, recovery, portability, security, and intelligence, protect over 550,000 customers globally. Join us as we innovate, grow, and bring significant impact to some of the world’s most prominent brands. The future of data resilience is here—embrace it with us. The Technical Account Manager plays a vital role as a technical expert, overseeing all planning, architecture, coordination, and management of professional service engagements.This position focuses on the design and management of availability solutions, encompassing data protection and monitoring. The ideal candidate will possess expertise in Data Management, Data Analytics, Business Continuity, Data Center operations, Cloud technologies, Operating Systems, Networking, Storage, and Virtualization.Location: Based in Rome (Hybrid work model with occasional face-to-face customer visits)

Are you ready to take the lead in the digital revolution within the healthcare sector?Do you have a passion for selling innovative digital products powered by Artificial Intelligence? If so, this opportunity is perfect for you!Join MioDottore as a Customer Expansion Specialist and be at the forefront of digital transformation in healthcare!In this role, you will serve as the key point of contact for physicians and healthcare professionals, assisting them in enhancing their online visibility and optimizing patient management.Your responsibilities will include:Promoting our flagship AI-based product, designed to support doctors in managing appointments and clinical information.Engaging in upselling, cross-selling, and upgrading digital solutions to existing clients (B2B and B2C).Providing consultancy on advanced marketing tools and management solutions.How you will drive our clients' growth:Offering value-added solutions: you will be a trusted advisor to strategic clients, presenting tools that optimize their operations.Managing negotiations with empathy and expertise: you will handle the entire sales process using phone and video calls for personalized consultations, negotiations, and building valuable relationships.Collaborating with the post-sales team: you will work closely with Key Account Managers to enhance retention and strengthen customer loyalty.You could be our future Customer Expansion Specialist IF:You are a strategic thinker: able to identify upsell and cross-sell opportunities that add value.Consultation is second nature to you: you are passionate about helping clients discover impactful solutions, confidently endorsing a product you believe in.You tackle challenges with determination and teamwork: you embrace obstacles and believe in collaborative efforts as the key to achieving great results.You have sales experience: ideally, you possess at least one year of experience, particularly in upselling activities.

We are seeking a skilled Public Accounting Expert to join our dynamic team in Rome. The selected candidate will be responsible for:Contributing to the development of relevant information systems projects, bringing public accounting expertise as a functional analyst.Cataloging functional requirements of information systems.Mentoring junior staff members and providing training on accounting principles and best practices.This role demands a high level of attention to detail, strong analytical skills, and the ability to communicate complex financial information effectively to both technical and non-technical audiences.

About UsTebi is revolutionizing the hospitality industry by developing the first Connected Restaurant Management System that ensures seamless operations. Our platform integrates sales, reservations, kitchen prep, payments, and data analytics, delivering an effortless service experience and insightful analytics.Founded by Arnout Schuijff, co-founder of Adyen, and supported by €50 million in investment from Index Ventures & CapitalG, Tebi is committed to enhancing hospitality. Our solution is embraced by thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, the UK, and soon, beyond.About the RoleWe are on the lookout for a passionate and results-oriented Account Executive to become an integral part of our dynamic team. In this pivotal role, you will oversee the complete sales cycle, actively contributing to our business and revenue growth by onboarding new clients. Your responsibilities extend beyond just closing deals; you will innovate our sales strategies, optimize our processes, and leverage data to enhance our scalability.Combining your extensive sales experience with profound product knowledge, you will tackle complex business challenges faced by our clients. Acting as a commercial champion, you will collaborate with various internal teams to ensure we not only win new business but also foster long-term value and increase market presence. We are seeking an individual who excels in surpassing ambitious targets and establishing sustainable sales success.

Join MioDottore, the leading digital platform that is transforming healthcare in Italy!Our mission? Helping people live longer, healthier livesAre you an ambitious individual with a flair for sales and a passion for technology? If so, we want to meet you! Learn more You could be our next Sales Account Executive in Rome IF:Sales is in your DNA: You love helping clients find solutions that truly make a difference and are motivated to propose a product you believe in.Challenges don’t intimidate you: You understand that rejections are part of the journey, and each success brings immense personal and financial rewards.You have at least one year of sales experience: Preferably in sectors such as insurance, finance, telecommunications, fitness, or real estate.You own a vehicle : You will need your own means of transport to reach our doctors within your designated geographic area.Your typical day at MioDottore:Acquire new clients: You will explore new opportunities, seeking and securing new clients.Generate opportunities from scratch: You will turn every cold call into an appointment that opens doors to business.Sell impactful solutions: You will assist doctors and healthcare professionals in revolutionizing their work with our digital product.Close deals: You will independently manage negotiations and meet potential clients, bringing every agreement to contract closure.Collaborate with the post-sales team: You will work with Customer Success colleagues to ensure an impeccable customer experience even after the sale.What we offer you:CCNL Commerce Contract Base + commission up to €50K‍4-day training at our Rome offices, with a dedicated Coach and Trainer for your first few months aimed at helping you excel.Meal vouchers worth €8

OpenTable is a renowned leader in the dining industry, serving millions of diners and collaborating with over 60,000 restaurant partners worldwide. With more than 25 years of experience, we are committed to empowering restaurants through innovative technology, enabling them to concentrate on their core priorities: their teams, their guests, and their financial success. Diners can effortlessly discover and book the perfect restaurant for any occasion through our platform.At OpenTable, every team member makes a significant impact on our mission. Join a global team that values hospitality, inclusivity, and support, providing you with the benefits and flexibility necessary to thrive.

Join our dynamic team in Rome as a Business Process Management (BPM) Analyst, where you will play a pivotal role in a variety of BPM projects. In this position, you will be responsible for analyzing the functional requirements of BPM systems and applications. Your primary responsibilities will include:Evaluating existing business processes to identify opportunities for improvement.Designing and modeling new processes using advanced BPM methodologies and tools.Collaborating with stakeholders to gather requirements effectively.Creating and maintaining comprehensive documentation of processes, including process maps and standard operating procedures.Implementing BPM solutions and monitoring their performance.Conducting data analysis to measure process effectiveness and identify trends.Providing training and support to end-users on new processes and BPM tools.Participating in process improvement initiatives and projects.Staying updated on industry best practices and emerging BPM technologies.