Payer Support Manager

About InvoiceCloud:InvoiceCloud is a rapidly expanding leader in the fintech sector, celebrated with 20 prestigious awards in 2025, including accolades from USA TODAY and Boston Globe for Top Workplaces, multiple wins at the SaaS Awards for Best Solution in Finance and FinTech, and national honors for customer service by Stevie and the Business Intelligence Group. Our mission to bridge digital divides while simplifying the payment process for essential services has been recognized by industry judges, highlighting our commitment to AI-driven innovation and responsible practices. Join a purpose-driven team where excellence thrives. For more information, visit InvoiceCloud.com.Job DetailsAs part of our expansion in India, InvoiceCloud is looking for an Engineering Manager to spearhead the development of high-performing teams within the IVR Technology Group, a vital subsidiary focused on delivering secure, cloud-based communication, billing, and payment solutions.Reporting to the VP of Product Engineering, this pivotal role encompasses people leadership, technical strategy, and execution across Python-based services, telephony integrations, and platform modernization initiatives, ensuring quality and compliance within a globally distributed engineering environment.

About InvoiceCloud: InvoiceCloud is a rapidly growing leader in the fintech sector, proudly recognized with 20 prestigious awards in 2025. Our accolades include being named among the Top Workplaces by USA TODAY and the Boston Globe, as well as multiple wins in the SaaS Awards for Best Solution in Finance and FinTech. We have also garnered national honors for customer service from Stevie and the Business Intelligence Group. Our mission to minimize digital exclusion and simplify the payment process for essential services has resonated with judges, highlighting our commitment to responsible innovation and AI leadership. Join us in our award-winning, purpose-driven environment where exceptional talent flourishes. To learn more, visit InvoiceCloud.com.Job DetailsWe are looking for a highly skilled and results-driven Principal Architect to enhance our Engineering Architecture function at InvoiceCloud. This pivotal role will be instrumental in defining and advancing the technical foundations of our secure, high-scale SaaS platform.The ideal candidate will serve as a senior technical authority and trusted partner, adept at making complex architectural decisions, collaborating across engineering, product, and operations teams, and influencing platform direction through technical excellence.Reporting to the VP of Engineering Architecture, this role will spearhead enterprise-wide architectural initiatives, guide large-scale modernization efforts, and ensure synchronization between long-term technology strategy and business objectives.

InvoiceCloud is a fintech company providing SaaS solutions for finance and payments. The team is recognized for responsible business practices and AI leadership. In 2025, InvoiceCloud received 20 awards, including Top Workplace honors from USA TODAY and the Boston Globe, along with national customer service recognition from Stevie and the Business Intelligence Group. The company’s mission centers on reducing digital exclusion and making essential service payments easier. More information is available at InvoiceCloud.com. Role overview The Staff Accountant role is based at InvoiceCloud’s Global Capability Center in Hyderabad, India. This position centers on General Ledger (GL) and Order to Cash (O2C) responsibilities. The work involves collaborating with colleagues across borders, so experience in a multinational environment is valuable. Knowledge of US GAAP and familiarity with SaaS or subscription-based businesses are helpful for success in this position. General Ledger & Accounting Oversee all General Ledger accounting activities Prepare and post journal entries, including accruals, prepayments, provisions, and reclassifications Complete monthly balance sheet account reconciliations Maintain fixed asset accounting and manage depreciation schedules Handle intercompany accounting and reconciliations Carry out month-end, quarter-end, and year-end closing processes Help prepare financial statements and supporting schedules Support revenue reporting and analytics Assist with audit requests and maintain internal control documentation to meet SOX requirements Order-to-Cash (O2C) Process cash applications and ensure prompt allocation of customer receipts Monitor accounts receivable aging and help with collections follow-ups Reconcile customer accounts and resolve unapplied or short payments

About InvoiceCloud:InvoiceCloud is a dynamic fintech trailblazer that has garnered 20 prestigious awards in 2025, including recognition from USA TODAY and the Boston Globe as one of the Top Workplaces. Our accolades also feature multiple wins at the SaaS Awards for Best Solution in Finance and FinTech, alongside national honors for customer service from Stevie and the Business Intelligence Group. Our mission focuses on minimizing digital exclusion and restoring simplicity and dignity in the payment processes for essential services. We take pride in our leadership in AI maturity and responsible innovation, fostering an award-winning, purpose-driven atmosphere where exceptional talent thrives. To learn more, visit InvoiceCloud.com.Role OverviewInvoiceCloud is in search of a highly organized and execution-oriented Product Program Manager who will drive alignment, velocity, and predictability across our most critical product programs.As the operational engine behind cross-functional execution, you will coordinate teams, manage risks and dependencies, oversee program cadences, and ensure that pilots, releases, and cross-team collaborations run seamlessly.This mid-level position is stationed in Hyderabad, where a significant portion of our development teams are based. You will report directly to product leadership.

About InvoiceCloud:InvoiceCloud stands at the forefront of the fintech sector, having garnered 20 prestigious awards in 2025, including accolades from USA TODAY and the Boston Globe for Top Workplaces. Our innovative solutions have been recognized with multiple SaaS Awards for Best Solution in Finance and FinTech, alongside national customer service distinctions from Stevie and the Business Intelligence Group. Our commitment to reducing digital exclusion and enhancing the payment experience for essential services is at the core of our mission. Furthermore, we are recognized for our leadership in AI maturity and responsible innovation. Join us in an award-winning, purpose-driven environment where top talent flourishes. To learn more, visit InvoiceCloud.com.Position Overview:The Front-End Developer will play a pivotal role in transforming the designs crafted by Product Designers into high-quality, accessible, and efficient user interfaces across the InvoiceCloud platform. Collaborating closely with Product Designers, Product Managers, Tech Leads, and AI systems, you will contribute to achieving project objectives while ensuring the end-user experience is seamless and intuitive.This position upholds the design intent, adheres to established coding standards, and champions intelligent user experiences across various product surfaces. As part of a forward-thinking development organization, you will leverage AI-assisted tools to enhance productivity, quality, and consistency while taking strong ownership of project outcomes.

Role Overview InvoiceCloud is hiring a Product Owner focused on Tax solutions in Hyderabad. This position leads the development and improvement of tax products designed to make complex tax processes easier for clients. What You Will Do Guide the creation and refinement of tax-related products Shape the product roadmap with a focus on regulatory compliance and client needs Work to deliver reliable, high-quality solutions that address real-world tax challenges

About InvoiceCloud:InvoiceCloud is a rapidly advancing leader in the fintech sector, celebrated with 20 prestigious awards in 2025, including recognition from USA TODAY and Boston Globe as a top workplace. We have also secured multiple SaaS Awards for our finance and fintech solutions and earned national customer service accolades from Stevie and the Business Intelligence Group. Our commitment to eliminating digital exclusion and simplifying essential service payments has garnered widespread acclaim, as has our leadership in AI innovation and responsible development. Join us in this award-winning and purpose-driven environment where exceptional talent flourishes. For more details, visit InvoiceCloud.com.As the Product Owner, AI at InvoiceCloud, you will spearhead daily operations for our newly established AI Development Team in Hyderabad. Reporting directly to the VP of Product Strategy, you will collaborate closely with the Lead Product Manager and the Engineering Team Lead to define, prioritize, and execute the product roadmap, ensuring alignment with our strategic goals. Your role will be critical in driving innovative solutions that enhance user experience and support our mission to revolutionize payment technologies.

About InvoiceCloud:InvoiceCloud is a rapidly expanding leader in the fintech sector, awarded 20 prestigious accolades in 2025, including recognition from USA TODAY and Boston Globe as a top workplace. Our innovative solutions for finance and fintech have garnered multiple SaaS Awards, while our commitment to exceptional customer service has earned us national honors from Stevie and the Business Intelligence Group. Our mission focuses on reducing digital exclusion and simplifying how individuals pay for essential services, demonstrating our leadership in AI maturity and responsible innovation. Join our award-winning, purpose-driven environment where exceptional talent flourishes. Discover more at InvoiceCloud.com.The AI Engineer plays a crucial role in designing, building, and optimizing AI and ML capabilities that enhance intelligence and automation throughout the InvoiceCloud platform. This position is responsible for delivering production-grade AI features, refining modern AI architecture, and advancing experimentation, deployment, and scaling of AI systems.The AI Engineer collaborates closely with engineering, product, and platform teams to convert requirements into reliable, scalable solutions while enhancing developer productivity through reusable components, frameworks, and automation.

InvoiceCloud, a fintech company based in Hyderabad, India, has earned recognition for workplace excellence and innovation in financial technology. The company has received 20 awards in 2025, including honors from USA TODAY, the Boston Globe, and multiple SaaS Awards for Finance and FinTech solutions. National organizations such as Stevie and the Business Intelligence Group have also recognized InvoiceCloud for outstanding customer service. The team is committed to reducing digital exclusion and improving payment processes for essential services, with a focus on responsible AI innovation and supporting employee growth. More details are available at InvoiceCloud.com. Role overview This hybrid Senior Financial Analyst position is based in Hyderabad and reports to a Finance Manager. The analyst will work closely with the Customer Success and Engineering teams, supporting global expense planning, forecasting, and performance management. The role involves providing financial guidance and insight to help drive business decisions and support InvoiceCloud’s mission. What you will do Work with Customer Success and Engineering teams to manage expense planning and forecasting. Contribute to performance management for teams across global locations. Deliver clear financial analysis and insights to inform business decisions. Collaborate with colleagues in various departments to help meet financial goals. Requirements Experience as a financial professional managing complex responsibilities. Strong analytical skills and attention to detail. Ability to collaborate across teams and communicate financial concepts clearly. Proactive mindset and ability to serve as a trusted partner within the organization.

InvoiceCloud seeks an experienced Scrum Master to join the team in Hyderabad, India. This position centers on guiding Agile teams, coaching on best practices, and helping the organization strengthen its Agile maturity. The company values responsible innovation and has been recognized for its workplace culture and fintech solutions. Role overview This role is designed for someone with a strong background in IT project delivery and deep experience as a Scrum Master. The focus is on supporting Agile transformation efforts, balancing team execution with broader coaching, and working with leadership to foster continuous improvement. What you will do Facilitate Scrum events and ceremonies for Agile teams Coach teams on Agile methodologies and best practices Collaborate with leadership to promote a culture of delivery excellence Support Agile transformation throughout the organization Help align team execution with organizational goals Requirements 10+ years of IT project delivery experience At least 5 years as a Scrum Master Strong knowledge of Agile frameworks and team facilitation Experience coaching teams and working with leadership Proven ability to drive continuous improvement and deliver customer value Servant leadership mindset and collaborative approach Learn more about InvoiceCloud at InvoiceCloud.com.

About InvoiceCloud:InvoiceCloud stands as a dynamic leader in the fintech sector, having earned 20 prestigious awards in 2025, including recognitions from USA TODAY and Boston Globe as Top Workplaces. Our accolades also include multiple SaaS Awards for Best Solution for Finance and FinTech, alongside national customer service honors from Stevie and the Business Intelligence Group. Our mission focuses on reducing digital exclusion while restoring simplicity and dignity in the payment process for essential services. In addition, we are recognized for our leadership in AI maturity and responsible innovation. Join us in an award-winning, purpose-driven environment where exceptional talent thrives. Discover more at InvoiceCloud.com.Job Details:The Data Engineer is responsible for designing, constructing, and optimizing scalable data pipelines that link various source systems to InvoiceCloud’s enterprise data warehouse. This role is crucial for supporting reliable analytics, data science, and reporting through the development of automated workflows, enhancement of performance, and upholding high data quality standards.You will collaborate extensively with technology teams and business stakeholders to translate operational and analytical requirements into robust data warehouse solutions that facilitate informed enterprise decision-making.

About Frazier & Deeter Frazier & Deeter (FD) stands out as an esteemed accounting and advisory firm, recognized globally for delivering exceptional service to a diverse clientele ranging from Fortune Global 500 companies to emerging small businesses. Our culture promotes a growth mindset, encouraging our team members to be both adaptive and entrepreneurial. We are dedicated to making a positive impact on our clients and each other, living up to our brand promise of 'Investing in Relationships to Make a Difference.' FD provides a comprehensive array of tax, audit, accounting, and advisory services through our offices across the United States, as well as in London and India. Our firm has received numerous accolades, including being named a Top 50 firm, a Best of the Best Accounting firm, a Best Firm to Work For®, and a Best Firm for Women in Leadership. Recently, we launched our own entity in India to better serve our expanding international and cross-border client base. Unlike traditional accounting firms, we embrace innovation and differentiation. Our team members have the unique opportunity to engage in global consulting and advisory roles within a rapidly growing and dynamic new venture in India, backed by our well-established and respected firms in the US and UK. About the Role As a Salesforce Developer/Engineer, you will play a pivotal role in designing, developing, enhancing, and providing ongoing support for the firm’s Salesforce ecosystem. This platform is essential for client relationship management and professional services automation. This role, based in India, will support our global operations, collaborating closely with stakeholders and technology teams across the United States, United Kingdom, and India. The ideal candidate will possess a robust blend of hands-on Salesforce development expertise, platform knowledge, and collaborative problem-solving abilities. You will be engaged not only in solution design and configuration but also in requirements discussions, proposing scalable designs, and ensuring alignment with platform capabilities, security standards, and long-term growth objectives. As Frazier & Deeter continues to expand its Salesforce and Certinia presence, your contributions will be vital in evolving the platform securely, scalably, and sustainably. While Salesforce will be your primary focus, we encourage engineers who are multi-disciplinary and eager to contribute to broader development, automation, and integration initiatives across the firm.

About InvoiceCloud:InvoiceCloud is a dynamic fintech innovator, honored with 20 prestigious awards in 2025, including recognition from USA TODAY and Boston Globe as a Top Workplace. We have also won multiple SaaS Awards for Best Solution in Finance and FinTech, alongside national accolades for our exceptional customer service from Stevie and the Business Intelligence Group. Our commitment to minimizing digital exclusion and simplifying payment processes for essential services, combined with our leadership in AI innovation, sets us apart as a purpose-driven organization where top talent can thrive. Discover more at InvoiceCloud.com. Job DetailsInvoiceCloud is on the lookout for an experienced Product Site Reliability Engineer (SRE) to enhance the reliability, performance, and scalability of our cloud-based payment and billing platform. This senior individual contributor role will involve designing, building, and managing robust .NET-based services, while ensuring high observability, swift incident response, and ongoing reliability enhancements. The Product SRE will collaborate closely with Engineering, Platform, DevOps, and Product teams to integrate reliability into system design, deployment, and operations. This role carries the responsibility for maintaining production stability and performance without direct people management duties. Success ProfileAt InvoiceCloud, our success is grounded in core competencies that guide how every employee creates impact within their role. OwnershipResponsible for the reliability, performance, and stability of product services in a production environment.Leads incident response for critical production issues, driving investigation, mitigation, and resolution.Takes ownership of live debugging, root-cause analysis, and corrective actions across environments.Ensures systems meet established reliability, scalability, and availability standards. Drives EfficiencyDesigns and develops scalable .NET and C# services with an emphasis on performance, resilience, and maintainability.Enhances CI/CD pipelines, deployment automation, and...

Ensono is looking for an Observability Engineer in Hyderabad, India. This role centers on building and improving monitoring and observability systems that support the performance and reliability of our technology stack. Role overview As an Observability Engineer, you will design, implement, and maintain observability solutions. Collaboration with cross-functional teams is a key part of the job, ensuring that monitoring tools and processes meet the needs of diverse stakeholders. What you will do Work with teams across the company to develop observability strategies Create and maintain monitoring solutions for system health and performance Support ongoing improvements to observability practices Location This position is based in Hyderabad, India.

Role overview Truveta is hiring a Senior IT Engineer in Hyderabad. This position centers on designing and implementing IT systems that make data more accessible and help advance the company’s healthcare technology projects. What you will do Design and build IT systems that align with Truveta’s healthcare technology objectives Collaborate with the engineering team to strengthen data access and system reliability Apply technical expertise to projects focused on improving healthcare outcomes Location This role is based in Hyderabad, India.

About InvoiceCloud:InvoiceCloud is a dynamic fintech company that has rapidly ascended to prominence, garnering 20 prestigious awards in 2025, including accolades from USA TODAY and the Boston Globe as a Top Workplace. Our innovative solutions have also earned multiple SaaS Awards for Best Solution in Finance and FinTech, along with national customer service honors from Stevie and the Business Intelligence Group. Our commitment to reducing digital exclusion and enhancing the payment process for essential services reflects our mission-driven ethos, coupled with our leadership in AI maturity and responsible innovation. Join us in an award-winning environment where exceptional talent flourishes. Visit InvoiceCloud.com to learn more. Job OverviewWe are in search of a talented and results-driven DevSecOps Lead to enhance application security across InvoiceCloud’s SaaS platform. This senior-level position is a key individual contributor role that encompasses the design, implementation, and continuous improvement of InvoiceCloud’s DevSecOps program across various engineering teams and business units. In this pivotal role, you will integrate security measures early and consistently within the software development lifecycle by embedding automated security controls directly into CI/CD pipelines. As a trusted technical authority, you will collaborate closely with Engineering, Cloud Infrastructure, Security, and Architecture teams to harmonize tooling, workflows, and standards within a complex, distributed environment. Working with a high degree of independence, you will focus on delivering impactful outcomes rather than merely completing tasks, significantly influencing enterprise standards, fostering cross-functional collaboration, and providing technical leadership. Success ProfileAt InvoiceCloud, our success is defined by core competencies that guide how every employee creates value in their role. OwnershipLeads the design, implementation, and ongoing management of InvoiceCloud’s DevSecOps program, ensuring security controls are integrated into CI/CD pipelines.Establishes secure coding standards, remediation SLAs, and enforcement protocols to promote uniform adoption across engineering teams.Takes accountability for SDLC security posture, coordinating with engineering, cloud, and security stakeholders to mitigate risks.

About InvoiceCloud: InvoiceCloud is a rapidly expanding fintech company, recognized as a leader in the industry with 20 prestigious awards in 2025, including accolades from USA TODAY and the Boston Globe for Top Workplaces. We have also secured multiple SaaS Awards for Best Solution in Finance and FinTech, alongside national customer service honors from Stevie and the Business Intelligence Group. Our mission focuses on reducing digital exclusion and restoring simplicity and dignity to payment processes for essential services. With a commitment to AI maturity and responsible innovation, we foster a purpose-driven environment where exceptional talent can flourish. Discover more at InvoiceCloud.com.Position Overview: As a Product Owner for Payments, you will spearhead a dedicated scrum team tasked with enhancing InvoiceCloud's payment processing capabilities. This role involves improving the daily payment experiences for both billers and payers through iterative enhancements to payment partner integrations, executing necessary partner/network updates, and optimizing the reliability and performance of payment workflows via precise requirements and measurable outcomes.Your responsibilities will include managing the team backlog, driving execution of iterative improvements, and closely monitoring product performance to ensure that all delivered work provides tangible value to customers and the business. You will collaborate closely with the Product Manager to ensure alignment with the broader product strategy.

About InvoiceCloud:InvoiceCloud is a dynamic fintech leader that has garnered 20 prestigious awards in 2025, including accolades from USA TODAY and Boston Globe for Top Workplaces, as well as multiple SaaS Awards for Best Solution in Finance and FinTech. We have also received national customer service accolades from Stevie and the Business Intelligence Group. Our mission is to reduce digital exclusion and restore simplicity and dignity to payment processes for essential services while leading in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.Job DetailsThe SDET – AI Platform plays a crucial role in guaranteeing the quality, reliability, performance, and security of the generative AI capabilities that drive the InvoiceCloud platform. This position involves developing automated testing frameworks, semantic validation tools, and continuous monitoring to facilitate enterprise-grade AI delivery at scale.You will collaborate closely with Product, AI Engineering, Data Science, Platform, and Security teams to achieve measurable, observable, and responsible AI outcomes. Success in this role is measured by reduced release risk, enhanced AI accuracy, and increased developer productivity through automation and continuous validation.

Join egnifytechnologies as a Backend Product Engineer specializing in Python. In this role, you will work closely with our development team to design, implement, and optimize back-end components of our innovative products. Your expertise will contribute to the overall performance and scalability of our solutions.If you are passionate about coding, enjoy problem-solving, and thrive in a collaborative environment, we want to hear from you!