Payments Analyst

CurrencyFairDublin

On-site Full-time

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Experience Level

Experience

Qualifications

Subject Matter Knowledge and ExperienceProven experience in a financial services environment, particularly in reconciliation, cash, payments, or FX operations is essential. Advanced proficiency in Microsoft Excel, particularly for financial reconciliations. Demonstrated ability to maintain accuracy and attention to detail while meeting tight deadlines. Excellent verbal and written communication skills, with the ability to interact confidently and professionally with various stakeholders.

About the job

Role Overview

The Payments Analyst joins the global support function in Dublin, ensuring customer transactions are processed accurately and on time. This role covers the full payment lifecycle, with a focus on reconciliation, compliance, and operational efficiency.

What You Will Do

Oversee customer transaction flows from start to finish, following both internal policies and market operational hours.
Reconcile incoming payments and outgoing transfers. Investigate discrepancies and manually process transactions that fall outside automated processes. Spot patterns in automation failures and suggest ways to improve efficiency.
Resolve unreconciled items within agreed Service Level Agreements (SLAs).
Process payment instructions using a range of internal and external banking platforms.
Communicate with customers, banking partners, and internal teams by email and phone.
Complete all tasks with accuracy and attention to compliance, meeting team SLAs and Key Performance Indicators (KPIs).
Execute foreign exchange (FX) transactions as needed.
Manage daily liquidity across several banking partners.
Work with external service providers, including both bank and non-bank partners.
Support Product and Engineering teams by assisting with testing of new offerings when required.
Open and close FX markets as needed.

About CurrencyFair

CurrencyFair is a dynamic financial technology company focused on revolutionizing the global money transfer industry. We empower individuals and businesses to transact seamlessly and affordably, ensuring that sending money across borders is as simple as possible.

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