Payments Performance Optimization Manager

Join Our TeamAbout StripeStripe is a leading financial infrastructure platform empowering businesses worldwide. From established enterprises to innovative startups, millions rely on Stripe to process payments, enhance revenue, and unlock new growth opportunities. Our mission is to boost the GDP of the internet, presenting you with a unique chance to contribute to the global economy while engaging in meaningful work.About the TeamThe Global Payments Performance Team plays a pivotal role in identifying payment optimization strategies for our merchants. We not only provide thought leadership on complex payment topics but also collaborate closely with our high-potential merchants to ensure their long-term success. Our aim is to turn our partnership into a competitive edge for customers of all sizes by delivering cutting-edge technology alongside tailored, actionable advice.Your RoleAs a member of the Global Payments Performance team, you will lead data-driven discussions with existing and prospective merchants, focusing on optimization strategies across various domains, including card network costs, acceptance rates, fraud prevention, and cross-border transactions. You will play a vital role in developing optimization narratives and tools, enhancing our merchant engagement model, and collaborating with Sales and Customer Success teams to ensure merchants thrive with Stripe.

Join a Transformative OrganizationAt Palantir, we create cutting-edge software that empowers organizations to make data-driven decisions and optimize operations. Our innovative platforms enable partners to develop life-saving medications, anticipate supply chain challenges, find missing persons, and much more.Our MissionThe Deployment Strategist role is fundamentally about translating data into actionable insights in real-world scenarios. Our clients approach us with the conviction that enhancing their data utilization is crucial for ensuring troop safety, producing top-tier products, crafting effective healthcare strategies, and providing secure assistance to refugees. As a Deployment Strategist, you will convert these convictions into tangible outcomes.Your RoleIn this position, you will collaborate with a dynamic team of Engineers, Product Designers, and fellow Deployment Strategists to tackle some of the most pressing challenges facing our world today. Your objective is to integrate disparate ideas into a cohesive understanding of the key issues at hand, interpret data, identify product needs, recognize user motivations, and uncover potential impacts.Your immersion in our clients' complex workflows will be essential. You will partner closely with customer teams, delve into their data, and navigate the product landscape to facilitate scaling efforts. Some Deployment Strategists may also engage with internal Palantir teams on various challenges. This role demands a curious and analytical mindset, a keen intuition for product development, and a profound understanding of user needs to empower our clients to enhance their decision-making capabilities.

Join Coupa Software as an AI Business Transformation & Design Strategist, where you will play a vital role in driving innovative solutions that leverage artificial intelligence to enhance business processes. You will collaborate with cross-functional teams to design and implement transformational strategies that elevate our clients’ operational efficiency and effectiveness.

Join Stripe as a Risk Strategist focusing on Onboarding and Compliance. In this dynamic role, you will be responsible for ensuring that our onboarding processes are secure and compliant with regulatory standards. You will analyze risk factors, develop strategies for risk mitigation, and collaborate with various teams to enhance our compliance efforts.

Role overview SpotOn seeks a Product Manager with a focus on payments to help shape and launch new payment solutions. This position involves close collaboration with teams across the company, aiming to refine product features and ensure customers have a seamless experience. What you will do Lead projects that design and implement payment solutions Work with engineering, design, and other departments to improve payment products Support strategic initiatives that contribute to SpotOn’s growth Prioritize reliable and user-friendly payment experiences Location This role is based in Chicago, Illinois, United States.

About WPP MediaWPP serves as a trusted growth partner for the world's foremost brands. Harnessing exceptional talent, reliable data, and strategic partnerships—all centered around our innovative marketing platform, WPP Open—we guide clients through change, seize opportunities, and foster transformational growth.WPP Media, a pioneering unit of WPP, leverages AI-driven insights to merge media, data, and partnerships, enabling creative personalization on a large scale. Through WPP Open and powered by Open Intelligence, clients gain clear visibility into the effectiveness of their media investments.For more information, visit wppmedia.com.Role OverviewAbout Resource Management at WPP MediaThe Resource Management function is essential in aligning talent with client demands across WPP Media, ensuring optimal deployment of individuals to the most suitable opportunities at the right time. This function is vital for enhancing internal mobility, increasing utilization rates, and supporting sustainable business growth.The Staffing Strategist Manager plays a pivotal role at WPP Media by connecting internal talent with client needs to ensure effective, timely, and sustainable staffing solutions. Serving as a strategic partner within the Resource Management team, this role seeks to meet the needs of our employees, clients, and the organization, optimizing workforce deployment while facilitating employee development and enhancing organizational performance.In collaboration with Capacity Planning Partners, Talent Acquisition, HR, and Client teams, the Staffing Strategist translates workforce demand into actionable staffing strategies. This role is responsible for maintaining accurate data regarding personnel and skills, comprehending workforce capabilities, and proactively seeking opportunities to improve utilization, promote internal mobility, and minimize reliance on external hiring.A strong understanding of employee skills, career aspirations, and a strategic, data-driven approach is essential in this role. The Staffing Strategist contributes significantly to improving workforce visibility, fostering an internal-first fulfillment model, and advancing a more connected, agile, and efficient organization.Staffing Strategists work across various key capabilities, including Client Leadership, Media Management & Delivery, Data, Technology & Analytics, Growth & Marketing, Operations, Finance, and People. They collaborate closely with Capacity Planning to ensure that available talent aligns with validated demand, supporting a transparent, scalable, and future-ready workforce.

The Lead Data Strategist position at CapTech Consulting calls for a dynamic individual with a wealth of technical, functional, and industry knowledge to drive forward business development, enhance account management, and foster thought leadership. In this pivotal role, you will actively contribute to solution delivery while serving as the primary liaison to our clients’ technology and business leaders, ensuring both technical and project leadership. You will also embody the role of a servant leader, providing essential management consulting in data and analytics, as well as mentorship and career development for both clients and consultants.Utilize your industry and technical expertise to collaborate effectively with client stakeholders, transforming abstract concepts into actionable insights, while maximizing the value of their data.Design and execute impactful strategic plans aimed at enhancing data integration, quality, and delivery to align with business objectives and roadmaps.Evaluate and promote best practices in data management technologies, addressing gaps between current capabilities and future aspirations.Analyze architectural trade-offs across various solution options before making recommendations, ensuring alignment with client technical requirements.Inspire and cultivate the skills of team members through coaching, teaching, and empowering them in both technical and consulting proficiencies.Collaborate closely with the portfolio team to showcase technical capabilities, envision valuable solutions, estimate project timelines, and recommend the ideal team composition for successful delivery.Thrive in a fast-paced environment, balancing responsibilities for internal CapTech initiatives while leading client engagements.

Join Akuna Capital as a Performance Engineer:At Akuna Capital, we pride ourselves on being a forward-thinking trading firm that emphasizes collaboration, cutting-edge technology, and data-driven solutions. As an options market-maker, our mission is to provide competitive quotes for buying and selling, which is supported by our commitment to designing and implementing innovative low-latency technologies, trading strategies, and mathematical models.Founded by our visionary partners in Sydney, we established our first office in 2011 in Chicago, the heart of the derivatives industry. Today, we are proud to have expanded our presence with additional offices in Sydney, Shanghai, London, and Singapore.Your Role: As a key member of our Performance Engineering Team, you will adopt a holistic and rigorous approach to enhance software, hardware, and strategy performance. This includes increasing our competitiveness across global exchanges. Your responsibilities will include identifying optimization opportunities and executing improvements through software enhancements, hardware analysis, and performance benchmarking.

Role Overview Stripe is hiring a MaaS User Oversight Risk Strategist. This role focuses on identifying, assessing, and managing risks that come with Stripe’s Mobility-as-a-Service (MaaS) products. The work helps shape risk management approaches and supports a reliable, compliant user experience. Location Positions are open in Chicago, US-Remote, Seattle, New York City, and San Francisco.

At FleetWorks, we are at the forefront of developing innovative conversational AI technologies aimed at streamlining intricate workflows for freight carriers and brokers. Our sales process is deeply consultative, emphasizing the demonstration of measurable value through tailored solutions prior to finalizing agreements.We are in search of a Deployment Strategist who will serve as both the technical and creative cornerstone for our prospects and clients. This pivotal role connects our customers' operational challenges with effective solutions crafted on the FleetWorks platform. You will collaborate closely with the go-to-market (GTM) team to design, build, and showcase customized AI agents that highlight our value proposition, transforming potential leads into successful partnerships.This position is hands-on and impactful, necessitating a combination of business insight, technical inquisitiveness, and a results-driven approach. This role is based full-time in our Chicago office. Key ResponsibilitiesDefine Use Cases: Collaborate with the commercial team from pre-sales to upselling, gathering customer needs and translating them into clear, actionable AI agent solutions.Create Sales Materials: Develop and update internal sales enablement resources (e.g., presentations, ROI calculators, one-pagers) that assist the sales team in articulating the benefits of various AI solutions during the initial sales stages.Lead Proof of Concepts (POCs): Oversee the technical development and setup of custom AI agents and demo environments to verify the value of the FleetWorks platform for specific customer scenarios.Documentation and Organization: Help in chronicling successful deployment playbooks and maintaining a centralized repository of successful use case examples and configuration best practices.Facilitate Feedback Collection: Systematically collect, document, and communicate feedback from customers and the sales team from pilot programs to the Product and Engineering teams to guide future product developments.QualificationsTechnical Proficiency: A strong aptitude for new software and systems. You must be a quick learner who can swiftly understand the intricacies of AI setup, prompting, and technical execution.Analytical and Detail-Oriented: Exceptional organizational skills and keen attention to detail are crucial for managing and overseeing complex demo environments and deployment checklists.Collaborative Problem-Solver: Ability to work efficiently with cross-functional teams and customers to develop innovative solutions.

Role Overview imc is hiring a Business Strategist in Chicago. This role focuses on shaping key strategic initiatives and supporting the company’s growth. The strategist will analyze market trends, spot new opportunities, and work with teams across the business to build practical plans that match company goals. What You Will Do Study market trends and deliver insights to inform business direction Identify and assess opportunities for growth and improvement Collaborate with cross-functional teams to design and implement strategies Contribute to decision-making by providing clear, actionable analysis What We Look For Strong analytical and problem-solving skills Proactive approach to work and new challenges Ability to communicate insights and recommendations clearly Interest in supporting a culture of ongoing improvement This position is based in Chicago, United States.

AlixPartners seeks a Performance Analyst in Chicago to help client organizations improve operational results and strengthen performance metrics. This position centers on working with data and business information to spot trends, highlight areas for improvement, and support clients in reaching their goals. Key Responsibilities Analyze operational data to identify patterns and performance gaps Translate business insights into actionable recommendations Support client teams as they implement strategies to meet objectives Contribute to ongoing efforts to boost efficiency and effectiveness Role Focus This role involves close collaboration with both data and client teams. The analyst plays a part in shaping strategies and driving measurable improvements for organizations.

FleetWorks is at the forefront of creating advanced conversational AI technologies that streamline and automate intricate workflows for freight carriers and brokers. Our sales approach is strongly consultative, emphasizing the demonstration of measurable value through tailored solutions prior to finalizing any agreements.We are seeking a Deployment Strategist to serve as the technical and innovative backbone for both prospective and existing clients. In this pivotal role, you will act as a crucial liaison between our clients’ operational challenges and effective solutions developed on the FleetWorks platform. You will be integrated within the Go-To-Market (GTM) organization to design, develop, and showcase custom AI agents that validate our value proposition and convert leads into closed contracts and enduring partnerships.This position is a high-impact, hands-on role that necessitates a combination of business insight, technical enthusiasm, and a results-driven attitude. This position is based full-time in our Chicago office. Key ResponsibilitiesUse Case Definition: Collaborate closely with the commercial team from pre-sales through upselling to gather customer requirements, translating their business needs into concrete AI agent solutions.Sales Assets Development: Create and update internal sales enablement materials, such as presentations, ROI calculators, and use case summaries, for the sales team to effectively communicate the value of our AI solutions during early sales engagements.Lead Proof of Concepts (POCs): Take charge of the technical setup and configuration of custom AI agents and demonstration environments to affirm the FleetWorks platform’s value for specific customer applications.Documentation and Organization: Aid in documenting successful deployment strategies and maintaining a centralized repository of effective use case examples and configuration best practices.Feedback Loop Facilitation: Systematically collect, document, and communicate feedback from customers and sales teams from pilot programs to the Product and Engineering departments to guide future product enhancements.QualificationsTechnical Proficiency: High comfort level with new software and systems. You are a quick learner, adept at understanding the intricacies of AI configuration, prompting, and technical deployment.Attention to Detail & Problem-Solving Skills: Exceptional organizational skills and meticulous attention to detail are essential for managing complex demo environments and deployment checklists.Collaborative Team Player: Ability to work effectively within cross-functional teams and communicate technical concepts to non-technical stakeholders.

About WPP MediaWPP serves as the trusted growth partner for many of the world’s most notable brands. Our exceptional talent, trusted data and intelligence, and world-class partnerships come together through our pioneering agentic marketing platform, WPP Open. We empower clients to navigate change, seize opportunities, and achieve transformational growth.WPP Media, as WPP's AI-driven media operating unit, integrates media, data, and partnerships to deliver personalized creative solutions at scale. With WPP Open and powered by Open Intelligence, our clients gain complete visibility into the effectiveness of their media investments.To learn more, visit wppmedia.com.

About Compass Compass helps people find their ideal place in the world. Since 2012, the company has built a platform that supports residential real estate agents in delivering strong service to buyers and sellers. Program Overview The CIH Inventory & Leads Program is central to Compass’s approach for turning high-intent consumer traffic into real estate transactions. Through partnerships with Redfin.com and Rocket Mortgage, Compass agents receive a steady flow of web inquiries and pre-qualified, finance-first buyers. Role Overview: Performance Advisor (Chicago) The Performance Advisor helps agents improve conversion rates by using data, coaching, and accountability to turn demand into closed deals. This role works closely with agents and field leadership to strengthen lead engagement, nurturing, and conversion. The position sits at the intersection of agent success, product adoption, and revenue growth, ensuring agents follow best practices and program standards. Primary Objective Increase conversion rates and revenue by optimizing agent behavior, tool adoption, and execution throughout the consumer lifecycle. Core Responsibilities Agent Performance Coaching & Accountability Work directly with agents to improve performance across the conversion funnel. Deliver actionable coaching based on real performance data. Reinforce consistent use of performance frameworks. Hold agents accountable to program standards and expectations, using lead allocation and disengagement strategies. Performance Management & Optimization Track agent performance using key indicators. Spot performance gaps and create targeted improvement plans. Monitor progress and adjust coaching based on results. Work with Sales Managers to address ongoing underperformance. Product & Workflow Adoption Encourage use of Compass and partner tools that impact conversion rates. Ensure agents use tools effectively for a strong client experience. Connect product usage to performance outcomes. Market-Level Insights & Diagnostics Collect and analyze market-level data to guide strategies. Share actionable insights to improve agent performance.

Join Carefeed as a Senior Product Manager specializing in Payments, where you will drive innovative payment solutions and enhance user experiences. As a key player in our product team, you will collaborate with cross-functional teams to define product vision, develop roadmaps, and ensure our payment systems are secure and efficient. Your insights will shape the future of our payment strategies.

At MERGE, we are Built Different. We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This innovative approach recognizes the multidimensionality of humans and utilizes AI to ensure that every brand interaction feels natural, contextual, and relevant.This commitment to human-first innovation is what unites us and drives our mission forward. Our North Star is to connect people and brands to empower healthier, happier lives.Emerge to the Top of Your CareerAt MERGE, we aim to create an exceptional work environment where talented individuals can flourish. We encourage our team to think bigger and feel deeper, engaging both mind and heart to achieve their best work.In your role as an SEO Strategist, you will...Act as the primary architect for our clients' digital growth, balancing visionary planning with hands-on execution. You will take complete ownership of site health, translating complex data into actionable strategies while confidently navigating the dynamic landscape of search. This impactful, client-facing position requires a keen ability to forecast performance as well as present findings effectively. If you are a lifelong learner who thrives on staying ahead of the algorithm and transforming technical insights into engaging narratives, you will thrive here.Your Responsibilities Include:Developing and executing comprehensive SEO strategies to boost organic website traffic and enhance search engine rankings.Conducting keyword research to identify high-potential target keywords, optimizing website content accordingly.Performing on-page optimization, including meta tag optimization, URL structuring, keyword placement, and content enhancement to improve website visibility.Optimizing website architecture, internal linking, and navigation to enhance user experience and search engine crawlability.Monitoring and analyzing website performance with SEO tools and analytics platforms to uncover areas for improvement and track key performance indicators (KPIs).Conducting competitor analysis to identify opportunities and design strategies to surpass competitors in organic search rankings.

Join IMC Trading, a premier liquidity provider in the US equity options market, as we expand our team of quantitative professionals. Our Chicago-based office is at the forefront of systematic trading, handling a diverse portfolio of thousands of underlying assets. At IMC, we foster a collaborative environment that integrates quantitative research, strategy development, and engineering, ensuring our teams work together seamlessly.As a Quantitative Trading Strategist, your role will focus on enhancing the design, evaluation, and execution of automated trading strategies in real-time markets. You will collaborate with teams in research and risk management to uplift pricing accuracy, execution efficacy, and the durability of our trading systems. Your contributions will have a substantial impact on the platform from the outset, allowing you to take ownership of your work and drive significant improvements.

We are seeking a highly analytical and strategic User Risk Strategist to join our Deal Advisory team at Stripe. In this role, you will be responsible for identifying and mitigating user risks associated with our financial services, ensuring the integrity and security of our platform. You will work closely with cross-functional teams to develop and implement risk assessment strategies while fostering a culture of compliance.