PEGA Analyst

Join our dynamic team at Sonsoft Inc. as a Business Rules Configuration Management (BRCM) Analyst. In this pivotal role, you will be responsible for configuring and managing business rules that drive key processes and operations within our organization. You will collaborate closely with cross-functional teams to ensure that our business rules align with our strategic objectives and deliver value to our clients.

Join our team as a System Center Configuration Manager (SCCM) professional and take your career to the next level! This temp-to-perm opportunity is designed for individuals who are passionate about systems management and configuration. You will work closely with a dynamic team to ensure the effective deployment and management of systems across various platforms.

Join Berkshire Hathaway Homestate Companies, a leader in the Workers Compensation Division, as an IT Business Systems Analyst II. In this pivotal role, you will act as a vital link between our IT department and various business units, adeptly analyzing business requirements and transforming them into effective technical solutions. Your expertise will be key in managing and enhancing diverse business systems to streamline processes, boost productivity, and ensure that IT solutions resonate with the overarching goals of our organization.As a systems expert, you will leverage your skills to drive efficiency and optimize our workflows through strategic advice on both functional and non-functional testing, while providing support for requirements gathering alongside end users.Candidates must be legally authorized to work in the United States, without the need for current or future sponsorship for employment visa status.

Join our team as a Senior Business Analyst, specializing in web solutions, where you will play a crucial role in shaping our digital strategies. You will collaborate with cross-functional teams to analyze business needs, develop innovative solutions, and enhance our web platforms. Your expertise will guide data-driven decisions that propel our company forward.

Job Description:Analyze and assess business systems along with user needs. Document requirements, define project scope and objectives, and develop systems that align with overarching business strategies.

Join us at usm2 as a Senior Business Intelligence/Data Analyst in the vibrant city of Plano, TX! We are seeking a highly skilled professional who is passionate about data analysis and business intelligence. In this role, you will leverage your analytical skills to drive data-driven decisions and enhance business performance.

Join Sonsoft Inc. as a Business Process Management (BPM) and Business Risk & Compliance Management (BRCM) professional. In this pivotal role, you'll leverage your expertise to enhance business processes, ensuring compliance with industry standards while mitigating risks. You will collaborate with cross-functional teams to implement effective BPM strategies that drive efficiency and compliance.

Join USM2 as a Business Development Manager, where you will be instrumental in driving growth and expanding our market presence. In this pivotal role, you will identify new business opportunities, build strong relationships with clients, and develop strategies that align with our company goals. Your analytical skills and creativity will be key as you navigate the competitive landscape.

Join our dynamic team at Sonsoft Inc. as a Pega Analyst. In this pivotal role, you will leverage your expertise in Pega technology to optimize business processes and enhance system functionality. Your analytical mindset and problem-solving skills will be essential in collaborating with stakeholders to gather requirements and implement innovative solutions.

Join our dynamic team at Toyota Tsusho Systems as a Bilingual Vulnerability Management Analyst, where you will play a crucial role in safeguarding our digital assets. Your expertise in cybersecurity and vulnerability management will help protect our systems from potential threats. We are seeking a proactive, detail-oriented individual who can effectively communicate in both English and Spanish to collaborate with diverse teams and stakeholders.

Join Our Team as a Business Services Manager - SiteScope Consultant!Procom Services is actively seeking a skilled HPE/Business Services Manager - SiteScope Consultant for a contract position located in Plano, TX. This role is vital for our Enterprise Service Management team, which focuses on implementing, configuring, and managing various monitoring solutions.Key Responsibilities:Deploy and configure monitoring solutions for infrastructure and applications, utilizing tools such as HPE BSM, HPE OMW, HPE SiteScope, HPE BPM, and ServiceNow.Integrate monitoring applications with other systems following reference architecture.Analyze business and IT monitoring requirements, prototype, and implement effective monitoring solutions.Ensure high availability and scalability of deployed monitoring applications.Collaborate with internal clients to identify monitoring needs and design appropriate solutions.Provide production support for monitoring solution components and associated infrastructure.Conduct training sessions for internal IT teams on monitoring solutions.Assignment Details:Start Date: ASAPDuration: 6+ monthsPlease note: We are unable to consider candidates on H1B Visas or those represented by third-party agencies.

Join our dynamic team at Sonsoft Inc. as a PEGA Business Process Management (BPM) Specialist. In this role, you will leverage your expertise in PEGA to enhance business processes and drive efficiency. You will collaborate with cross-functional teams to develop innovative solutions that meet our clients' needs.

Join our dynamic team as an Agentic AI Conversation Designer & Analyst, where you will play a vital role in our digital transformation journey across voice and chat platforms. This key position is responsible for converting stakeholder needs into sophisticated, autonomous conversational experiences utilizing generative AI and agentic workflows. You will spearhead the development of virtual assistants and user journeys, acting as a subject matter expert in conversational design. Your contribution will be critical in enhancing customer success and satisfaction through engaging, natural, and effective dialogue flows.Key Responsibilities:Requirements Gathering: Extract and prioritize business requirements from contact center stakeholders, mapping current and future-state customer journeys that harness autonomous AI agents across voice and chat channels.Conversation Design & Prompt Engineering: Architect seamless, multi-turn conversational experiences by designing dialogue flows, prompts, agent personas, and tone guidelines that ensure brand-aligned, contextually accurate customer interactions.Agentic Workflow Development: Convert business processes into autonomous workflows by delineating business rules, dependencies, escalation paths, and defining tool/API invocation alongside human handoff protocols.Testing & Optimization: Lead user acceptance testing (UAT) and A/B testing efforts to assess conversation performance, analyze user interactions, and continuously enhance dialogue designs for improved accuracy, customer satisfaction, and containment rates. Establish observability and monitoring frameworks including logging, metrics, tracing, and alerting.Collaboration & Implementation: Collaborate with data teams to pinpoint knowledge sources and integration requirements for effective implementation.This position demands a proven track record in transforming contact center journeys via AI-driven automation. You will be instrumental in advancing our operations from traditional frameworks to intelligent, autonomous customer service, harmonizing exceptional customer experiences with operational efficiency at the forefront of AI innovation.

Join Sonsoft Inc. as a Hyperion Financial Management Analyst and contribute to our dynamic financial team. In this role, you will be responsible for managing and optimizing financial processes using Hyperion software. This is an excellent opportunity for individuals looking to enhance their financial management skills in a supportive and innovative environment.

Join Public Storage as a Senior Financial Analyst, where you will play a pivotal role in our Asset Management and Financial Planning & Analysis (FP&A) team. In this dynamic position, you will leverage your analytical skills to drive data-driven decision-making and contribute to our strategic financial objectives.Your expertise will enable you to analyze financial data, prepare comprehensive reports, and collaborate with cross-functional teams to optimize asset performance. We are seeking a proactive and detail-oriented individual who thrives in a fast-paced environment.

Join our dynamic team at Sonsoft Inc. as an Informatica Analyst Consultant, where you will have the opportunity to leverage your skills in data integration and ETL processes. We are seeking a detail-oriented professional who is passionate about data and eager to contribute to innovative projects.As an Informatica Analyst Consultant, you will be responsible for analyzing data requirements, designing ETL solutions, and ensuring data quality. This role requires effective collaboration with cross-functional teams and a commitment to delivering high-quality solutions on time.

align46 seeks a Procore Systems Analyst in Plano, Texas to help improve how projects are managed. This position centers on using expertise in Procore software to make project workflows more effective and support stronger project outcomes. Role overview The analyst will examine current project management processes, looking for ways to make them more efficient with Procore. Collaboration with internal teams will be key to identifying pain points and implementing improvements. What you will do Review and analyze existing project management workflows, identifying areas for improvement through Procore Partner with teams to boost operational efficiency Assist with the rollout and fine-tuning of Procore features Diagnose issues and suggest practical solutions to enhance systems and processes Requirements Strong analytical and problem-solving abilities Experience using Procore within project management Interest in streamlining and improving business systems

Join Valtech Solutions in Plano, TX as a Senior Data Analyst and take charge of pivotal data projects from inception to conclusion. You will tackle business challenges and ensure timely delivery of insights. This role requires a Master's degree in Applied Data Science, Computer Science, or a related field, along with a minimum of 2 years of relevant experience. Candidates should be open to travel and potential relocation, with national travel required up to 10% of the time. The annual salary for this position is $121,677. To submit your application, please email your resume to nam.recruitment@valtech.com and include reference #E20112601.

Join Sonsoft Inc. as a Pega Technical Analyst and take your career to the next level. As a key member of our team, you will leverage your expertise in Pega to drive the design and implementation of innovative solutions, enhancing the effectiveness of our operations. Your analytical skills will be critical in evaluating business needs and translating them into technical specifications.You will work closely with stakeholders to understand their requirements and ensure that our Pega solutions align with their objectives. If you are passionate about technology and eager to make a significant impact, we would love to hear from you!