People Operations Specialist

Join Pigment as the Onboarding & People Programs Manager, where you will play a pivotal role in shaping our employee experience. You will be responsible for designing and implementing onboarding processes that ensure new hires feel welcomed, informed, and engaged from day one. Your expertise in people programs will help foster a culture of continuous learnin…

Join Our Dynamic Care Department!At Matera, our "Care" department is a vital part of our organization, consisting of three dedicated teams:Customer Care Representatives: Addressing a wide range of inquiries related to legal matters, accounting, renovations, and platform usage.Customer Success Team: Supporting condominiums in a cooperative model and assisting with complex challenges over the long term.Customer Onboarding Team: Comprising 10 passionate individuals, this team facilitates the transition process, configures the client space, manages accounting handovers, and guides clients in their new role as property managers.As a member of the Customer Onboarding Team, you will play a crucial role in ensuring our clients have a seamless experience from the moment they sign their contract with the sales team through their initial months with us. Your mission will be to enhance client satisfaction and engagement as they adapt to our platform.Your Responsibilities:Client Relationship Management and Platform Configuration:Address initial client inquiries and provide training on platform usage.Assist clients with their administrative dossiers and follow up as needed.Help configure their client space on our platform and maintain regular communication with team members.Engage with select clients to promote Matera services, including the Matera payment account, ensuring a smooth transition process.Internal Communication:Ensure effective communication of information between the sales team and your department to meet client expectations.Guarantee that the onboarding team has all necessary information for a smooth transition to the Customer Success teams.Actively contribute to enhancing client satisfaction and refining existing processes to streamline team operations.Accounting Tasks:Manage the transition of accounting responsibilities for client properties.

E-commerce is experiencing unprecedented growth, yet independent brands often find it challenging to compete with the logistics efficiency of industry giants like Amazon. At Bigblue, we are dedicated to revolutionizing this landscape.Our mission is to empower brands by providing exceptional logistics solutions: enabling them to scale rapidly while ensuring a top-tier customer experience.Founded in 2018, we have developed a technology-driven logistics platform that supports over 500 brands, ranging from burgeoning direct-to-consumer (DTC) companies to established global names such as MUJI, Aigle, and Cabaïa. With a team of over 110 employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas and a network of 7 warehouses across Europe enable us to tackle complex logistics challenges, making fulfillment faster, smarter, and more sustainable.With over $20 million in funding and the trust of the next generation of e-commerce leaders, we are on an aggressive growth trajectory — aiming for 10 million orders in 2024 as we pursue ambitious enterprise expansion. We are seeking a dedicated partner to help us navigate this exciting journey.About the Role Location: Paris 9th, FranceThe onboarding process is pivotal to customer success, guiding them from their initial signup to achieving their first success with our services. As a Senior Onboarding Manager, your primary focus will be to ensure satisfaction during this critical phase for Bigblue's key accounts, which include some of the most promising D2C brands in Europe.Provide Coaching and Guidance at a Crucial Moment - Fully comprehend customer requirements regarding timelines, prerequisites, and support needs.- Share best practices with clients, ensuring their compliance with our operational standards and effective use of our SaaS product features.- Monitor initial shipments closely to guarantee seamless execution.- Collaborate with customers to enhance their operational processes by leveraging your e-commerce expertise.Establish Trust for Long-lasting Relationships - Educate customers on the nuances of Bigblue's services to unlock maximum value.- Serve as the leading expert on our product and represent Bigblue during onboarding.- Tailor solutions to fit each client's unique needs, helping them maximize the impact of our services.- By empathizing with our customers, you will eliminate obstacles and set them up for success using Bigblue's tools.Continuously Enhance Bigblue’s Onboarding Process

Are you passionate about improving user experiences and ensuring seamless onboarding processes? Join Algolia as a Technical Onboarding & Engagement Manager. In this dynamic role, you will facilitate the onboarding of our clients, ensuring they maximize the value of our powerful search and discovery solutions.Your primary responsibility will be to guide clients through the implementation of our technology, providing expert advice and support to enhance their engagement. You will play a crucial role in fostering long-term relationships and ensuring customer satisfaction.

Join Tessan, an innovative French start-up dedicated to telemedicine, aiming to combat healthcare deserts across France. With nearly 1600 devices deployed in under 6 years, we are just getting started! Our mission is to ensure every French citizen has access to a doctor within 15 minutes.As an intern Customer Onboarding Manager (H/F), you will be instrumental in providing a seamless, rapid, and impactful onboarding experience for our new clients. Your central role will span from deployment to adoption, ensuring our solution is effectively utilized from day one. Your primary mission will be to facilitate a frictionless implementation, promote quick adoption, and create significant value.

Tessan, a French start-up based in Paris, develops telemedicine solutions to improve healthcare access throughout France. The company has rolled out nearly 1,600 devices in under six years and remains committed to ensuring everyone in France can reach a doctor within 15 minutes. Role overview The Customer Onboarding Manager Intern plays a key part in welcoming new clients to Tessan’s telemedicine platform. This internship focuses on guiding clients through the initial steps, from device deployment to full adoption of the service. What you will do Support new clients as they begin using Tessan’s telemedicine solutions Assist with each stage of onboarding, ensuring a smooth transition from setup to daily use Encourage fast and effective adoption of the platform Work to deliver value to clients from the very beginning of their experience Location This internship is based in Paris, Île-de-France, France.

Treatwell is looking for a Customer Success Manager - Onboarding Specialist based in Paris, Île-de-France. This position centers on welcoming new partners like hair salons, wellness centers, and beauty service providers, helping them integrate smoothly with Treatwell’s platform and setting the stage for a strong working relationship. What you will do Guide new partners through their first steps with Treatwell, ensuring they understand and use the platform’s features such as calendar management, online visibility, and bookings. Adapt onboarding and training to fit each business’s unique needs, delivering in-depth sessions and practical support. Support partners in meeting quality standards, including online presence, special offers, scheduling, and customer reviews. Spot opportunities for growth and help partners activate the right tools to succeed commercially on Treatwell. Inform partners about Treatwell’s expectations for customer experience and offer tailored recommendations aligned with their goals. Demonstrate the value of the platform from the start of each partnership. Collaborate with Tech, Finance, Sales, Content, and Web Design teams to resolve partner questions and ensure a seamless onboarding process. Act as the main point of contact for partners during onboarding. Continuous improvement Share partner feedback and challenges with your manager to help refine internal processes. Suggest improvements to the onboarding journey in line with Treatwell’s growth plans. Reporting Track key performance indicators such as activation rates, satisfaction, and tool adoption. Provide regular weekly and monthly updates on your activities to your manager.

Role Overview Vizzia is hiring a People Administration Manager in Paris. This role manages HR processes, keeps policies compliant, and supports a positive employee experience. The position plays a key part in maintaining and improving the company’s workplace culture. Main Responsibilities Oversee daily HR administration and processes Monitor and ensure compliance with company policies and relevant regulations Contribute to initiatives that strengthen organizational culture Location This position is based in Paris.

As a Program Manager at Valtech, you will play a pivotal role in guiding cross-functional teams to deliver exceptional digital solutions. You will be responsible for overseeing project timelines, ensuring effective communication between stakeholders, and driving continuous improvement throughout the project lifecycle. Your expertise will help shape the strategic direction of our projects and contribute to the overall success of our clients.

Join Altarea as an Assistant Program Manager Intern, where you'll play a pivotal role in supporting our program and project management teams to drive successful outcomes. This internship offers a unique opportunity to gain hands-on experience in the dynamic field of program management.In this position, you will assist in coordinating various aspects of our projects, ensuring that objectives are met efficiently. Your contributions will be essential in maintaining project timelines and facilitating communication among team members.

Altarea seeks an Assistant Program Manager Intern in Paris. This internship centers on gaining practical experience in program management and project promotion within a professional setting. Role overview As an intern, you will support ongoing projects and collaborate with experienced team members. The position provides a chance to observe and participate in daily activities that drive program success. What you will do Assist with program management tasks under the guidance of senior staff Take part in project promotion and coordination efforts Contribute to team discussions and project planning Learning opportunities This internship helps build practical skills in program management, offering exposure to real projects and professional workflows at Altarea.

Arago brings together artificial intelligence and advanced semiconductor technology, with a team founded by AI researchers and physicists in 2024. With offices in France, North America, and Israel, the company unites talent from nine countries and is supported by leaders from Apple, Nvidia, and leading venture capital firms. Arago is preparing for significant growth in the coming years. Role overview The Chief People Officer will join the leadership team at Arago’s Paris offices. This executive role shapes company culture, develops talent strategies, and supports the organization’s rapid expansion. The position calls for a hands-on approach and a dedication to building an inclusive, high-performing workplace. What you will do Shape and reinforce Arago’s culture as the company grows Lead talent strategy to attract, develop, and retain top people Support rapid organizational expansion with scalable people practices Work closely with leadership to promote unity, trust, and collaboration Our values Deliver Excellence: Pride in quality work guides every decision Speed is Key: Rapid execution keeps progress moving forward Unity: Trust and collaboration are at the core of our success

About MorphoMorpho is a pioneering Decentralized Finance (DeFi) lending protocol that has successfully secured $70 million in funding from notable investors such as Ribbit Capital, a16z crypto, Coinbase Ventures, Variant, Brevan Howard, Pantera, Blocktower, and others. Our goal is to create an accessible open lending network, providing individuals worldwide with the most advantageous terms. With over $10 billion in deposits on our platform, Morpho is establishing itself as the new benchmark for DeFi lending. We are now expanding our team to position Morpho as a foundational pillar not only in DeFi but also in the emerging realm of internet-native finance.Our MissionAt Morpho, we aim to empower human ambition by ensuring open access to capital. While human ambition knows no boundaries, access to the capital needed to realize it often does. The current financial landscape is fragmented and exclusive. Our vision is to facilitate the efficient flow of capital to where it is needed the most, thus enabling everyone, everywhere to access the best possible terms.LocationThis position can be based in Paris or remotely (within GMT to GMT+2), with opportunities to visit the office monthly.How We WorkWe tackle complex challenges in a rapidly evolving market without a predefined playbook; embracing uncertainty is an integral part of our culture. You will be encouraged to challenge ideas and decisions, ensuring that all actions are well-founded. We maintain high standards while providing robust support to one another, fostering a collaborative environment characterized by openness and humility. To learn more about our values, visit morpho.org/jobs.RoleIn this role, you will be tasked with scaling Morpho's People function from inception to a team of over 150 members, while ensuring the highest standards of operational excellence and establishing Morpho as the premier team in DeFi. ResponsibilitiesPromote Morpho's culture through effective hiring, onboarding, and engagement initiatives, ensuring that each team member thrives in a remote-first, high-performing environment.Manage and enhance the entire Talent Journey utilizing data and AI-driven insights to empower top performers throughout all stages from recruitment to retention.Recruit, develop, and lead a high-performing People...

Join Our Team at Mistral AI Mistral AI is an innovative AI laboratory located in Paris, France, committed to developing cutting-edge large language models. Our team comprises exceptional engineers, researchers, and creators who harness the potential of AI to revolutionize industries and enhance lives. Our mission is to make AI safe, accessible, and beneficial for everyone, everywhere. As we accelerate our growth, we are seeking a skilled Marketing Programs Manager to elevate our marketing initiatives with precision, focus, and operational excellence. If you excel in dynamic environments, enjoy tackling complex challenges, and are eager to shape the future of AI, we invite you to apply.Role Overview In the capacity of Marketing Programs Manager, you will serve as a strategic partner to the marketing leadership team, ensuring cohesiveness, execution, and measurable impact across all marketing efforts. You will prioritize tasks, eliminate obstacles, and foster collaboration across departments to drive Mistral AI’s expansion. This position is ideal for individuals with backgrounds in program management, consulting, or as a chief of staff—who are low-ego, analytically minded, and enthusiastic about empowering teams to excel. A background in marketing is advantageous but not mandatory; your strategic thinking, clear communication, and impeccable execution capabilities are what matter most.

Mistral AI is on the lookout for a dynamic and experienced Technical Program Manager (TPM) to join our Engineering team. In this role, you will spearhead the planning, execution, and oversight of high-impact technical programs that drive our strategic objectives. You will leverage your technical expertise and project management skills to ensure timely and high-quality delivery of projects, fostering collaboration across multiple teams. The ideal candidate will thrive in a fast-paced environment and possess exceptional leadership abilities to align our engineering operations with broader business goals.

Alan is looking for a People Operations Specialist to strengthen the employee experience and support company-wide HR initiatives. This position collaborates with teams from several departments, aiming to streamline HR processes and ensure they run smoothly. The role contributes to building a positive workplace culture and aligns with Alan’s ongoing commitment to employee well-being. Day-to-day work involves improving HR practices and helping create an environment where employees feel supported. Locations Paris, France Lyon, France Marseille, France Bordeaux, France What you will do Work closely with various departments to refine and improve HR processes Support efforts to foster a positive and healthy workplace culture Contribute to initiatives focused on employee experience and well-being

Join Novaspace as a Regional Sales & Program Manager focused on the European market. In this pivotal role, you will be responsible for driving sales strategies, managing key client relationships, and leading program initiatives to enhance our presence in Europe. Your expertise will help shape the strategic direction of our sales efforts, ensuring alignment with corporate goals and customer needs. This position requires a proactive mindset and a passion for achieving results in a dynamic environment.

About Harmattan AIHarmattan AI is at the forefront of defense technology, developing autonomous and scalable systems designed for real-world impact. Following a successful $200M Series B funding round, which has valued us at $1.4 billion, we are rapidly expanding our teams to enhance mission-critical capabilities for allied forces.Our commitment to excellence is unwavering; we strive to create innovative technologies while navigating some of the toughest challenges in the defense sector. We value rigor, ownership, and effective execution in a high-stakes environment.Role OverviewIn the role of Program Manager, you will serve as the operational backbone for our program execution, particularly for clients in Europe and the Middle East. You will be the primary liaison with defense clients, overseeing the comprehensive delivery of our systems while ensuring adherence to contractual obligations. Your leadership will coordinate internal teams to meet critical deadlines, manage potential risks, and address crises effectively. This client-facing position demands precision and domain expertise, ensuring that Harmattan AI provides cutting-edge defense products while harmonizing a centralized product vision with local program requirements.

Role overview This Delivery & Program Manager position at Magellan Partners centers on leading projects for luxury retail clients. Based in Paris, the role covers the entire project lifecycle, from initial planning through to delivery, with a focus on high-end retail environments. What you will do Manage the delivery of luxury retail projects, ensuring each one meets client expectations and quality benchmarks. Lead cross-functional teams to provide products and services that represent Magellan Partners’ brand values. Serve as a primary contact for clients in the Luxe Retail sector, maintaining clear communication and strong project alignment. About Magellan Partners Magellan Partners partners with leading brands to create tailored solutions for the luxury retail industry. The team emphasizes quality, collaboration, and a commitment to client satisfaction.