About the job
About Sploot Veterinary Care
Sploot Veterinary Care provides urgent and primary care for pets in Highlands Ranch, CO. The team focuses on delivering high-quality veterinary services, from wellness visits to urgent medical attention. Collaboration and support are central to the way Sploot operates, helping every team member deliver strong patient care.
Role Overview: Pet Parent Experience Associate
The Pet Parent Experience Associate is a full-time, onsite position. This role supports pet parents throughout their clinic visits, making sure each person and pet feels cared for and informed. The associate also helps maintain smooth clinic operations and works closely with veterinarians and technicians.
Main Responsibilities
- Client Engagement: Welcome pet parents, guide them through check-in and check-out, and create a positive first impression.
- Appointment Coordination: Manage the daily appointment schedule to keep clinic operations running efficiently.
- Team Collaboration: Support veterinarians and technicians to help deliver excellent patient care.
- Problem-Solving: Stay composed and professional in busy situations, handling in-clinic needs with good judgment.
- Communication: Keep pet parents informed and reassured throughout their visit, answering questions and offering guidance.
- Flexible Scheduling: Work onsite at multiple clinic locations, including regular weekend shifts.
Location
This position is based in Highlands Ranch, CO, with work required at various clinic sites.

