Planning and Administration Technician (Customer Service)

Join our team as a Customer Service Validation Technician where your primary responsibility will be to execute service orders (ODS) assigned to you. This includes conducting environmental control tests in cleanrooms, cabins, equipment, and controlled environments in compliance with established procedures, initiating equipment setups under the guidance of your supervisor, and adhering to company requirements and current pharmaceutical industry regulations. Your efforts will ensure the optimal functioning of our equipment, thereby fulfilling our commitments to our clients.Key Responsibilities:Develop and manage assigned service orders (ODS) in accordance with the company's quality policy and applicable regulations.Conduct environmental control tests in cleanrooms, cabins, equipment, and controlled spaces, documenting results following established standard operating procedures (SOPs).Implement necessary corrective actions to achieve the objectives of assigned tasks.Report progress, incidents, and associated actions to the Line Manager and Planning Managers.Accurately report all completed tasks using provided computer tools (SAP FSM & DisQ).Strictly adhere to expense reporting, hour allocation, and attendance tracking.Uphold the company’s image and advocate for its interests with clients.

SGS seeks an Administrative Technician to join the Laboratory Area in Madrid. This role plays a key part in supporting daily lab operations by handling a variety of administrative duties that help the team function efficiently. What you will do Organize and manage laboratory documentation, ensuring records are accurate and accessible Coordinate schedules for team members and laboratory activities Assist with data entry and maintain up-to-date records Facilitate clear communication among laboratory staff Carry out tasks with attention to quality and efficiency Location The position is based in Madrid.

We are seeking a dedicated and skilled Labor Relations Technician to join our human resources team. In this role, you will be responsible for managing employee relations, ensuring compliance with labor laws, and administering personnel functions to create a positive work environment. Your expertise will help foster a harmonious relationship between management and employees, contributing to the overall success of our organization.

Join Thermal Works LLC as a Lead Field Service Technician and be a part of an innovative team that collaborates closely with local contractors. This role emphasizes the Startup/Commissioning and Service of all Thermal Works equipment. We are seeking a meticulous, goal-driven individual with a solid foundation in HVAC systems. Excellent written and verbal communication skills are essential. The ideal candidate will demonstrate agility, professionalism, and trustworthiness in handling sensitive information while thriving in a dynamic environment. You must excel in both independent and team settings.At Thermal Works, we prioritize operational efficiency and are dedicated to providing state-of-the-art cooling systems for data centers and commercial buildings, significantly reducing energy consumption, water usage, and cooling costs. Our solutions are designed to outperform traditional air- and water-cooled systems, making them the ideal choice for any climate.We value sustainability and cutting-edge innovation, which is why we are selective in our hiring process. We believe that trust, honesty, and self-motivation are crucial as we navigate rapid changes together. We invite creative thinkers and high-performance individuals who possess humility and a desire to create a positive impact. Our flexible work environment offers endless opportunities for growth for those who can identify their strengths and leverage them to add value. As part of the ‘inspired infrastructure’ group under Endeavour Energy, LLC, we aim to make a significant difference for both people and the planet. Are you ready to join us on this journey towards sustainable progress?

Join our dynamic team at MSX International as a German-Speaking Customer Service Representative. In this role, you will provide exceptional support to our customers, ensuring their inquiries are handled efficiently and effectively. Your fluency in German will be crucial in delivering a high standard of service while fostering positive relationships with clients.

Join our dynamic team at doco1 as an Administrative Assembler/Preparer. In this role, you will play a crucial part in supporting our administrative functions and ensuring seamless operations. This is an excellent opportunity for individuals who are detail-oriented and thrive in a fast-paced environment.

About SAMY SAMY specializes in brand communication, combining research, creativity, technology, and influencer marketing to build data-driven solutions for brand growth. With a team of over 1,000 professionals in more than 15 offices across 18 countries, including Europe, the U.S., and Latin America, SAMY supports over 100 clients and delivers digital campaigns from concept to execution. Role Overview The NetSuite Technical Administrator will manage system administration, provide daily support, and participate in technical projects for SAMY’s operations. This role focuses on maintaining system integrity, resolving incidents, and working closely with the Functional Lead on new country implementations, feature rollouts, and integrations. The position reports to the Head of IT and is based in Madrid, Comunidad de Madrid, Spain. Main Responsibilities Configure and administer NetSuite, including user roles, permissions, and system setup. Deliver daily support and troubleshoot issues through the ticketing system. Maintain workflows, system security, and operational continuity. Support global rollouts in new subsidiaries, ensuring alignment with company standards. Manage integrations with other corporate platforms such as CRM, expense management, and consolidation tools. Develop and maintain SuiteScript, workflows, and customizations within NetSuite. Work with the Functional Lead to deliver comprehensive solutions for business needs. Create user documentation, lead training sessions, and encourage knowledge sharing to support adoption. Provide backup coverage to ensure uninterrupted operations during absences.

Role overview lastminute.com is looking for an Implementation Specialist to join the Customer Service team in Madrid. The position centers on enhancing customer support operations and helping clients get started with lastminute.com services. The goal is to ensure clients have a smooth experience from initial setup through ongoing use. What you will do Work closely with clients to understand their needs and expectations Provide training and ongoing support on lastminute.com platforms Guide both new and existing customers through the implementation process Address questions and resolve issues to help maintain strong customer satisfaction Requirements Clear communication and effective problem-solving skills Background in supporting customers or clients, especially during onboarding or implementation Ability to collaborate with clients and internal teams Comfort working in a customer-oriented setting This role is based in Madrid.

MSX International seeks a Customer Service Representative fluent in Swedish for its Madrid office. The main focus is to assist customers, respond to their questions, and provide clear, helpful service. Key responsibilities Communicate with customers in Swedish to address their inquiries Share accurate information and support, aiming for high customer satisfaction Contribute to positive experiences during each customer interaction Location This role is based in Madrid.

Join our dynamic team at MSX International as a Bilingual Customer Service Agent specializing in German. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional support and guidance. Your fluency in both German and English will be crucial in resolving customer queries, ensuring satisfaction, and building lasting relationships.

Join our dynamic team at MSX International as a Customer Service Representative specializing in Swedish. In this role, you will be the primary point of contact for our customers, providing exceptional support and assistance. You will engage with clients, resolve inquiries, and ensure a positive experience.

About The RoleStep into a dynamic environment where each system you manage empowers teams at the forefront of aerospace and defense innovation. As our Systems and Networks Administrator, you will be integral in overseeing, securing, and optimizing a diverse array of IT systems across the enterprise. This multifaceted role demands extensive expertise with core platforms including Microsoft 365, AWS, Jira, Windows Server, and various networking technologies, all while ensuring a comprehensive and proactive security approach. We seek an individual committed to guaranteeing the reliability, scalability, and security of all systems and infrastructure that underpin our business operations.At Destinus, we are transforming the defense sector with state-of-the-art Unmanned Aerial Vehicles (UAVs). Our cutting-edge technologies are tailored to meet the specialized needs of contemporary defense operations, offering unmatched speed, precision, and cost-efficiency. We collaborate with government bodies and defense organizations globally to deliver advanced solutions for mission-critical operations, ushering in a new era of efficiency and technological dominance. Join us in revolutionizing the future of defense through groundbreaking aerospace advancements.What You Will DoAdminister, monitor, and optimize Microsoft 365 services (Exchange Online, SharePoint, Teams, Defender, Entra ID, Intune).Manage and maintain AWS cloud infrastructure, including identity sources, networking, security controls, HPC, SAML, and Route53.Support and maintain Windows Server environments: Active Directory, file services, system patching, and backups.Administer and customize Atlassian Jira and Confluence to align with team workflows and integrations.Collaborate on network infrastructure operations involving switches, routers, firewalls, VPNs, site connectivity, and basic SD-WAN functions.Design networks and allocate subnets for new facilities while maintaining, monitoring, and resolving incidents.Implement security best practices across systems and networks, ensuring compliance, monitoring, and readiness for incident response.Troubleshoot complex infrastructure issues spanning systems, networks, cloud platforms, and applications.Consult with IT support specialists regarding software and hardware configurations, assisting in resolving intricate incidents.Contribute to IT strategy discussions and recommend implementation enhancements to improve performance, security, and reliability of IT systems.Maintain comprehensive documentation of IT systems, configurations, and processes.

Role Overview Veolia Environnement SA is hiring a Refrigeration Technician to support the Technical Assistance Services (SAT) team in Madrid. This position focuses on the installation, maintenance, and repair of refrigeration systems across diverse client sites. The technician plays a key part in delivering reliable service and maintaining high standards for our clients. What You Will Do Diagnose and troubleshoot refrigeration systems to identify issues quickly and accurately. Carry out routine maintenance and repairs to keep systems running smoothly. Work closely with colleagues to provide consistent, high-quality customer service. Keep current with industry standards and recommended practices. Location This role is based in Madrid.

About SAMYSAMY stands as a pioneering global network of autonomous marketing and communications agencies, leveraging a blend of research, technology, strategy, creativity, and performance to deliver powerful, data-driven solutions that propel brand growth. With a workforce exceeding 1,000 across 15+ offices in 18 countries (spanning Europe, the U.S., and Latin America) and operations in 55 markets, SAMY proudly collaborates with over 100 leading clients, focusing on award-winning, comprehensive digital campaigns.MissionThe Director of Financial Planning & Analysis will establish, guide, and continuously enhance SAMY’s Financial Planning & Analysis division within a multi-national, service-oriented organization with an active M&A strategy.This role necessitates a blend of strong ownership, hands-on execution, and strategic foresight. Collaborating closely with the Group CFO, the Director of FP&A will ensure that management accounts, forecasts, and analytical outputs are reliable, consistent, and ready for decision-making, facilitating effective governance across the Group. The position is expected to consistently integrate a strong analytical dimension, transitioning beyond mere reporting to deliver interpretation, insights, and forward-looking perspectives.This role requires an individual capable of not only managing FP&A processes but also shaping the function itself: establishing standards, enhancing operational methodologies, and scaling the function as the Group evolves.Key Responsibilities1. Group FP&A OwnershipAssume complete ownership of the FP&A function at Group level, defining its scope, operational model, and priorities.Design, adapt, and continuously enhance FP&A processes, standards, and deliverables as the Group scales.Serve as the point of reference for FP&A across all markets, ensuring clarity, consistency, and credibility.2. Management Accounts & ForecastingOversee the monthly management accounts and performance review process, ensuring results are comparable, well-articulated, and focused on key business drivers.Lead the quarterly reforecasting and outlook cycles, orchestrating inputs from all markets and consolidating them into a coherent Group perspective.Guarantee that all management accounts and forecasts are accompanied by thorough analysis of drivers, variances, and implications, transcending mere numerical presentation.Ensure that variances, risks, and opportunities are distinctly identified, comprehended, and linked to operational realities.3. Business Partnering & Country InteractionAct as the primary financial partner across countries, fostering strong relationships and collaboration.

Role Overview Red Bull GmbH is looking for a Demand & Supply Planning Specialist in Madrid. This role focuses on keeping products moving smoothly through the supply chain to customers. The specialist reviews demand forecasts, works with different teams to balance inventory, and helps shape strategies that improve both efficiency and customer experience.

Company OverviewExtreme Reach (XR) is a leading global technology platform that is revolutionizing the creative economy. Our unified platform streamlines creative processes and productions, delivering invaluable global insights that enhance business performance. Operating in 130 countries and supporting 45 languages, XR partners with top global advertisers to facilitate an impressive $150 billion in video ad spend worldwide. Our enterprise platform manages over half a billion creative brand assets.We pride ourselves on fostering a supportive and collaborative culture that emphasizes diversity, equity, and inclusion (DEI). Our team is composed of caring, dedicated, and passionate individuals who are committed to building loyalty with our customers and each other. We believe that our collective efforts in helping clients achieve their goals translate into the overall success of Extreme Reach.Job DescriptionWe are seeking a dedicated Customer Service and Traffic Executive with a passion for delivering outstanding customer service and crafting remarkable client experiences. In this essential role, you will be the primary contact for our clients, managing daily orders, responding to inquiries, and providing proactive support across various communication channels, including phone, email, and in-person interactions. Your goal will be to anticipate and surpass client expectations, ensuring that every interaction is seamless, effective, and positive.In this role, you will also collaborate closely with the sales team to conduct client demonstrations, participate in meetings, and assist in integrating our solutions into clients' workflows. As a vital member of our client-facing team, your contributions will directly influence customer satisfaction, retention, and the development of long-term relationships, driving the growth and success of our business.

Join SGS, the world's leading inspection, verification, testing, and certification company, as an Administrative Coordinator in Madrid. In this full-time role, you will play a crucial part in ensuring the smooth operation of our management and general administration departments.

Intuitive Surgical, Inc. is hiring a Customer Service Representative for a 6-month fixed-term contract in Madrid. This position centers on helping customers and making sure their requests are handled efficiently and with care. Key responsibilities Respond to customer questions and resolve issues related to company products and services Collaborate with internal teams to address customer needs Keep accurate records of all customer interactions Contribute to delivering high-quality service at every stage of the customer journey Location Based in Madrid. Contract This is a 6-month contract role.

Join Our Work-from-Home Panelist Program - Customer Support Representative - Data Entry SpecialistWe are actively seeking enthusiastic individuals to join our Work-from-Home Panelist Program. This is an exciting opportunity for those who enjoy sharing their insights on products, services, and current market trends. As a valued Team Member, you will engage in various tasks including online data entry, providing email feedback, conducting surveys, and other online activities. This remote position is not only rewarding but also allows you to influence the market and help shape new product offerings. You may even have the chance to preview products before they hit the public and participate in their evaluation online.