About the job
The Principal Account Manager at Sperasoft in Kraków will own strategic relationships with key clients, focusing on long-term partnerships across full-cycle development, co-development, and multi-title collaborations. This role balances executive relationship management with hands-on deal leadership and account growth strategy.
Main Responsibilities
- Develop and manage a partnership roadmap for major clients, aligning their business goals with Sperasoft’s growth plans.
- Serve as the main executive contact for assigned accounts, building C-level trust and positioning Sperasoft as a strategic partner.
- Lead complex, high-value deal cycles from start to finish, including structuring, negotiation, and closing multi-million, multi-year agreements for outsourcing, co-development, live operations, and publishing support.
- Take full P&L responsibility for assigned accounts: drive revenue growth, optimize margins, control costs, forecast accurately, and manage financial risks.
- Design and implement account growth strategies, identifying expansion, cross-sell, upsell, and new business models (such as revenue sharing, co-investment, and IP collaborations).
- Oversee portfolio performance across multiple engagements, ensuring delivery quality, scalability, and achievement of both client KPIs and internal profitability targets.
- Work closely with Production, Talent Management, and Executive teams to refine engagement models, allocate resources, and execute complex development pipelines.
- Coordinate with Legal on contract negotiations and related matters.
- Set up structured account governance: executive business reviews, risk management, escalation processes, and performance reporting.
- Mentor and support junior account and business managers, sharing best practices in client management, negotiation, and strategy.
- Represent Sperasoft at industry events, client visits, conferences, and strategic negotiations to strengthen the company’s profile in the game development sector.
- Lead the creation of strategic proposals and executive-level presentations to secure new partnerships and grow existing ones.
- Drive internal preparation for large-scale partnerships, including onboarding, team scaling, and operational integration.
- Monitor market trends and the competitive landscape to adjust partnership strategies and identify new opportunities.
