Principal Client Services Project Manager, CX

Role Overview Mirantis is hiring a Project Manager for AI and Cloud Client Delivery. This fully remote role centers on guiding projects that support client goals in artificial intelligence and cloud technology. The position requires balancing innovation with practical delivery, making sure each project meets client expectations for quality and timing. What Y…

Join our dynamic team at Impact Clients as a Client Success Manager, where you will play a pivotal role in ensuring our clients achieve their desired outcomes and maximize the value of our services. As a fully remote position, you will have the flexibility to work from anywhere while collaborating with a talented team dedicated to client satisfaction.Your primary responsibilities will include building strong relationships with clients, understanding their needs, and proactively addressing any challenges they may face. You will work closely with cross-functional teams to ensure seamless communication and delivery of our solutions.

Digital Project Manager (Full-Time)About DevelopmentNowDevelopmentNow is a renowned creative digital development agency based in Portland, OR. We are on the lookout for a Digital Project Manager who embodies accountability, proactivity, and exceptional organizational skills. Our ideal candidate is not only personable but also possesses a positive, outcomes-oriented mindset.We specialize in transforming businesses through innovative mobile, web, and emerging technology solutions. Our portfolio includes a diverse range of clients, from startups to Fortune 500 enterprises, including notable names like Kelly Services, Microsoft, BBDO, and AT&T.Key Qualifications:Minimum of 2 years of direct experience in software project management within a dynamic environment.Experience with mobile app development projects is advantageous.Proficient in managing remote workflows.Strong understanding of project methodologies, particularly Scrum and Agile principles.Advanced skills in Jira and other relevant project management tools.Exceptional time-management capabilities.Outstanding written and verbal communication skills.Passion for quality, collaboration, and achieving results.Proven ability to manage risks and set clear expectations.A technical background or previous experience at a digital agency is preferred.Responsibilities:Oversee projects from initiation to completion, including post-project reviews.Coordinate and facilitate Scrum ceremonies and other essential meetings.Act as the primary client liaison by ensuring timely communication and effective project coordination.Collaborate with account management and development teams to align on project timelines, milestones, and resources.Proactively track team and client deliverables.Work closely with the QA team to ensure all deliverables meet established quality standards.Contribute to continuous improvement of project processes through team collaboration.Comprehend Statements Of Work (SOW) and project scope.Why Join DevelopmentNow?Become part of our expanding company where your input and ideas are valued. We pride ourselves on being a tight-knit team of technologists dedicated to problem-solving and exploring cutting-edge technology. We actively promote inclusivity and diversity within our workforce and collaborate with community organizations to inspire the next generation of technologists in Portland.

Join Audacia Strategies as a Project Management and Client Delivery Consultant. This opportunity is fully remote, offering a flexible schedule to accommodate your lifestyle.About the Opportunity:We are on the lookout for a dynamic, adaptable, and energetic individual with a solid background in project management within the management consulting realm (non-IT). Your role will focus on enhancing Audacia’s client experience and upholding project management excellence. As a vital member of our innovative team, you will play a key role in the success of numerous major accounts spanning various sectors. We value diverse backgrounds and skill sets that can challenge our perspective, inspire fresh ideas, and elevate the quality of service we provide to our clients. If you are passionate about empowering organizations to realize their full potential, we are eager to connect with you!Key Responsibilities:Develop and maintain long-term, trusted relationships with client stakeholders.Deliver project management advisory support to clients.Create comprehensive project management plans with explicit deliverables and timelines.Prioritize project deliverables based on workstreams and resource allocation.Regularly update and maintain project status.Provide timely updates on project timelines and deliverables.Collaborate with the Audacia team to ensure timely delivery and uphold work product quality.Engage with Audacia subcontractors to guarantee timely delivery and quality control.Facilitate ongoing internal team project meetings.Provide clients with weekly written status updates.Act as a liaison with clients regarding project deliverables and issue resolution.Coordinate and lead client meetings as necessary.Manage project hours and reporting effectively.Create presentations, reports, and other documentation as required.

The Senior Client Delivery Manager (CDM) is a strategic leader at the portfolio level, entrusted with ensuring exceptional delivery standards, achieving positive client outcomes, and managing key performance indicators (KPIs), including financial metrics. The CDM oversees a diverse portfolio of up to 15 concurrent clients, collaborating closely with Project Managers (PMs) and delivery teams to guarantee adherence to the delivery operating model via streamlined, exception-based controls such as project KPI assessments, compliance evaluations, and necessary escalations.In this pivotal role, the CDM acts as the primary accountable delivery owner for the portfolio, maintaining oversight of project health, governance, and escalation processes while ensuring executive-level situational awareness is upheld. They are the go-to escalation point for any delivery challenges, proactively setting client expectations, and directly intervening to address and resolve complex client situations that may jeopardize delivery quality, client confidence, or financial performance.The position demands strong operational leadership skills, disciplined portfolio management, and a presence that resonates at the executive level. The CDM is responsible for key portfolio KPIs, including revenue management, portfolio margins, customer satisfaction (CSAT), and delivery excellence metrics, reporting directly to the portfolio leader for the designated segment.Key Responsibilities:Leadership and Oversight:Deliver portfolio-level leadership across approximately 15 accounts, ensuring high levels of client satisfaction and delivery excellence.Establish and manage an exception-based oversight cadence, focusing on projects that exhibit KPI deterioration, delivery risks, profitability risks, or compliance gaps.Provide clarity to delivery teams (PMs and delivery leads) regarding expectations, governance artifacts, and escalation pathways to ensure predictable delivery at scale.Assist the Client Portfolio Management team in identifying portfolio trends, systemic delivery risks, and opportunities for improvement across the project set.Client & Stakeholder Management:Lead challenging client situations as required, driving data-driven narratives, resetting expectations, aligning on remediation plans, securing timely decisions, and keeping internal stakeholders informed.Maintain consistent and transparent communication with customers according to governance standards (status health, escalation pathways, and remediation clarity), while ensuring PMs are accountable for routine delivery execution and daily status management.Portfolio Governance, Risk & Escalation Management:Own portfolio-level governance, risk management, and escalation protocols.

At NiCE, we embrace challenges and push our limits. We are ambitious, innovative, and determined to succeed. We maintain the highest standards and consistently exceed expectations. If you share our drive, we invite you to explore an exhilarating career opportunity that will ignite your passion.We are looking for a dynamic leader focused on AI delivery to manage intricate, customer-oriented projects from inception to completion. In this pivotal role, you will provide strategic direction for comprehensive delivery, serve as the primary client liaison, and ensure effective communication with executive leadership. You will collaborate closely with technical, product, and AI/GenAI teams to align roadmaps, support go-to-market initiatives, and proactively manage risks, dependencies, and escalations.The ideal candidate will possess a commanding leadership presence, extensive experience managing multiple projects simultaneously, and a solutions-oriented approach that fosters team collaboration and drives customer success.

Canonical is a pioneering open-source software provider that empowers global enterprises with cutting-edge operating systems. Our flagship platform, Ubuntu, is integral to innovative initiatives across public cloud, data science, artificial intelligence, engineering, and IoT. We proudly serve leading public cloud providers and industry innovators worldwide, fostering a culture of global collaboration with a diverse team of over 1,200 professionals across more than 75 countries. Our unique operational model minimizes office-based roles, focusing instead on periodic in-person strategy meetings held in inspiring locations around the globe. We are searching for a passionate and skilled Public Cloud Project Manager. This role is pivotal for managing client relationships and advocating for Canonical's technological offerings. If you have a strong affinity for Linux, project management expertise, and exceptional communication skills, this is an excellent opportunity to grow your career while collaborating with some of the brightest minds in the industry. As a Public Cloud Project Manager, you will lead initiatives for Canonical's premier Tier 1 Enterprise Public Cloud accounts, working closely with stakeholders from software engineering to senior executives. You will oversee multiple concurrent projects, shape Statements of Work (SoW), manage the project life cycle, and ensure that both Canonical's and the clients' objectives are met. International travel may be required, with frequency and duration depending on company needs and program specifics.

At NiCE, we embrace challenges and push our limits. Our ambition drives us to be game changers, and we play to win by setting the highest standards in everything we do. If you're driven by the same passion, we have an exceptional career opportunity waiting for you.We are looking for a dedicated and collaborative Senior Client Services Project Manager to oversee intricate, customer-facing projects from inception to completion. This role involves managing the entire delivery process while adhering to project scope and timelines, serving as the key point of contact for clients, and ensuring effective communication between internal and external teams. You will work closely with technical and product stakeholders to facilitate AI/GenAI initiatives, coordinate roadmaps, and prepare for market launches, all while proactively addressing risks, dependencies, and escalations. The ideal candidate will possess robust organizational skills, experience managing multiple concurrent projects, and a solutions-oriented approach that drives smooth execution and delivers measurable value to customers.

Join SMX as a Cloud Project/Task Manager (Secret) and play a pivotal role in the design and deployment of secure, scalable multi-cloud infrastructures and services tailored for the United States Air Force. You will manage cloud delivery order projects from inception to successful execution, applying your expertise to tackle complex challenges in financial management, scheduling, and technology deployment.Key Responsibilities:Evaluate project objectives and deliverables comprehensively.Lead initiatives in a dynamic Agile environment, adapting to fast-changing requirements and priorities.Direct cross-functional teams, managing scope, schedule, budget, and deliverables to meet contract and government standards.Collect and analyze project data to ensure successful acquisition and delivery of products.Oversee IT development tasks using tools like JIRA and Confluence.

Your Role and ResponsibilitiesAre you passionate about fostering high-impact client relationships, managing high-pressure situations, and translating complex technical initiatives into tangible business outcomes? If so, this position is tailor-made for you.In this role, you will take ownership of the client relationship throughout Swans engagements. This entails engaging with law firms, building trust with founders and senior executives, and articulating the business value of our Legal Engineers' work, ensuring that every engagement delivers measurable results.At Swans, we are assembling a formidable team of professionals—a unique combination of technically adept operators and elite relationship managers—dedicated to revolutionizing how personal injury firms across the US leverage technology. You will be the key figure during challenging discussions, whether it involves investment scrutiny or team hesitance towards innovation. Your ability to drive progress will be crucial.About UsWe position ourselves as the operational architects for the most rapidly expanding personal injury firms in the United States.Our Team: We are currently comprised of an international workforce, and we aim to strategically expand our foundational team. This position plays a vital role in nurturing a strong culture that offers limitless future opportunities as we grow.Our Culture: We are characterized by our energetic, straightforward, intense, results-driven approach, and our commitment to transforming the industry.Your Daily ActivitiesThis dual-faceted role encompasses:60% Client Relationship Management and Communication You will serve as the primary liaison for law firm leadership on active projects. You will facilitate executive meetings, manage expectations, identify risks early on, and ensure that clients are aware of deliverables and their significance.40% Project Oversight and Cross-Functional Coordination Collaborating closely with Legal Engineers, you will decode technical deliverables into client-friendly language, guaranteeing that each sprint concludes with visible and impactful outcomes for the client.You will tackle client-side challenges such as:Building Stakeholder Trust: In instances where a managing partner is skeptical due to initial slow progress, you will analyze the situation, address concerns using data, and rebuild confidence without making unrealistic promises.Change Management: When staff resist a new system created by Legal Engineers, you will devise an adoption strategy, conduct training sessions, and lead the transition.

We are seeking a dedicated and detail-oriented Cloud/AWS Project Manager to join our team. This role requires strong leadership skills and a thorough understanding of project management methodologies, particularly SCRUM and AGILE. The ideal candidate will have experience in managing cloud-based projects, with a focus on Amazon Web Services (AWS).As a Cloud/AWS Project Manager, you will be responsible for overseeing project timelines, budgets, and team performance. You should be comfortable in a corporate environment and willing to adhere to a professional dress code, including wearing a blazer and tie daily.

Join Centivo as a Project Manager - Client Operations and play a pivotal role in driving client success through effective project management. You will be responsible for overseeing client operations, ensuring seamless execution of projects, and facilitating strong communication between teams and clients. If you are passionate about managing projects and delivering exceptional client experiences, we want to hear from you!

The Client Delivery Manager - Revenue Cycle at enablecomp focuses on improving client revenue cycle operations. This remote role works closely with a range of professionals to ensure clients receive reliable support and service. Role overview This position manages client relationships and oversees the delivery of projects related to revenue cycle processes. A central part of the job involves finding ways to streamline operations, aiming to boost both efficiency and profitability for clients. What you will do Maintain and strengthen client relationships Oversee project delivery for revenue cycle initiatives Identify and act on opportunities to improve processes Support client satisfaction and long-term success Remote collaboration This is a remote position based out of Franklin, TN, offering the chance to work with colleagues from different backgrounds and areas of expertise.

Join our dynamic team at Jobs for Humanity as a Project & Methods Manager, where you will play a pivotal role in driving innovative projects and implementing effective methodologies. This fully remote position allows you to collaborate with diverse teams across the globe, ensuring that our initiatives align with our mission to create inclusive job opportunities for everyone.

Role overview Zscaler seeks a Project Manager - Platform Service Delivery to lead the delivery of platform services throughout the organization. This remote role, open to candidates based in the USA, centers on supporting cloud security solutions that fit with business needs. What you will do Manage platform service delivery projects from initial planning through to completion Work closely with teams across different functions to organize project schedules and allocate resources Communicate regularly with stakeholders, making sure project outcomes match expectations Track project progress and resolve issues to keep efforts aligned with company objectives

wjcompany seeks a Public Cloud Technical Project Manager based in Ridgefield. The position centers on guiding cloud-based projects from start to finish, ensuring each project meets both business priorities and technical standards. Role overview This role involves managing every stage of the cloud project lifecycle. The manager will work closely with different teams to deliver solutions that support company goals and technical needs. What you will do Lead cloud projects from initial planning through final delivery Coordinate with teams across the company to design and implement cloud solutions Verify that each project matches business objectives and technical requirements Focus on improving the performance and scalability of cloud systems

sbtglobalinc seeks a Public Cloud Technical Project Manager to join the team in Ridgefield Park. This position guides cloud-related projects from initial planning through final delivery, working with colleagues across departments. Key responsibilities Oversee project timelines, budgets, and resources for cloud-based initiatives Work with both technical and non-technical teams to keep projects on track Monitor progress, flag risks, and resolve issues as projects advance Contribute to ongoing efforts to enhance and broaden cloud service offerings Location This position is located in Ridgefield Park.

Overview:The Client Service team at Guidepoint is dedicated to connecting our clients with industry experts who provide insights to inform critical business decisions. Our team prioritizes understanding each client's specific research needs and strives to deliver the most relevant experts, often within a matter of hours.Join us in driving Guidepoint's success.In the role of Project Manager on the Client Service team, you will oversee key client accounts while leading a team of Associates to ensure our clients are paired with the ideal Advisors for their individual projects.

Join Innovative Solutions as a Technical Project Manager specializing in Cloud technologies. You will effectively oversee projects within our extensive AWS account portfolio. The ideal candidate will possess a unique mix of project management expertise and technical skills, excel in customer relations, and thrive in a dynamic environment with the capacity to juggle multiple projects simultaneously! Key Responsibilities:1. Guide and direct technical team members to ensure progress towards established project milestones.2. Collaborate with cross-functional teams to allocate resources effectively in alignment with project timelines and requirements.3. Manage and deliver a variety of projects, including Cloud Migrations, Application Modernization, Development, and AI/ML initiatives.4. Provide regular updates on project status to both internal teams and external stakeholders.5. Ensure the successful delivery of projects within the outlined scope, budget, and timeline.6. Work closely with internal stakeholders to define project scope and client objectives, while managing risks and maintaining quality standards.7. Effectively oversee multiple projects simultaneously, including their schedules, budgets, and deliverables.8. Manage and nurture customer relationships.9. Present and review final deliverables with clients, gathering feedback and identifying further opportunities for engagement.