About the job
At Celonis, we are the global frontrunners in Process Intelligence technology and among the fastest-growing SaaS companies worldwide. We see a tremendous opportunity to enhance productivity by embedding AI, data, and intelligence into core business processes. We invite you to be part of this transformative journey.
The Role: As the Principal Client Value Partner, you will serve as the strategic and technical 'North Star' for one of our key enterprise clients. This role requires you to be a unique blend of technical expertise and strategic advisory skills, adept at understanding near real-time data pipelines, Generative AI architecture, and the enterprise systems landscape (such as SAP and DataBricks), while also translating these concepts into tangible business value for executive leadership.
You will act as the Single Threaded Lead for this account, orchestrating internal teams, guiding the customer’s technical strategy, and ensuring that the Celonis platform becomes the secure, intelligent backbone of their business transformation.
- Executive Advisory: Provide trusted counsel to CIOs and CFOs, translating complex technical designs into strategic business outcomes and ROI.
- Data Architecture Strategy: Advise on high-performance, near real-time data ingestion strategies (e.g., streaming APIs, Kafka, micro-batching) to ensure that the Celonis platform is equipped with the right data at the right time.
- Enterprise AI & Governance: Architect secure, enterprise-grade AI solutions, championing the use of the Celonis Process Knowledge Graph to ground AI (via RAG) while ensuring strict data governance, sanitization, and security.
- Engagement Leadership: Mobilize and lead a multidisciplinary team of Applied AI engineers and Data Scientists, bridging the gap between the customer and Celonis Product/Engineering to overcome complex technical challenges.

