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Principal Customer Success Manager - Sales Solutions (11-Month Fixed Term Contract)

LinkedInDublin
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Experience Level

Manager

Qualifications

Proven experience in customer success management, preferably within the technology or SaaS industry. Strong interpersonal skills with the ability to build and maintain relationships with stakeholders at all levels. Exceptional problem-solving skills and a strategic mindset. Experience in leading teams and driving projects to successful completion. Understanding of sales processes and methodologies. Ability to analyze data and derive actionable insights.

About the job

LinkedIn is hiring a Principal Customer Success Manager for Sales Solutions on an 11-month fixed-term contract based in Dublin.

Role overview

This position centers on guiding clients to achieve strong results with LinkedIn’s Sales Solutions products. The Principal Customer Success Manager will take a hands-on approach to customer engagement, aiming to boost satisfaction and ensure clients get the most from their partnership with LinkedIn.

Key responsibilities

  • Work directly with clients to support their goals and drive adoption of Sales Solutions tools
  • Develop and implement strategies that improve the customer experience and deliver clear value
  • Collaborate with teams across LinkedIn to address client needs and share insights

Contract details

This is an 11-month fixed-term contract based in Dublin.

About LinkedIn

LinkedIn is the world's largest professional network, dedicated to connecting professionals and helping them succeed. Our team is passionate about innovation and delivering value to our customers. We promote a culture of collaboration, inclusivity, and continuous learning.

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