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Principal Engineer, AI Architect

LivePersonRemote - Colorado
Remote Full-time $190K/yr - $210K/yr

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Experience Level

Senior

Qualifications

Key Responsibilities & Impact Architect and develop next-generation Conversational AI products that redefine possibilities. Lead and mentor engineering teams, establishing technical direction and best practices. Collaborate with Product Management to refine requirements and translate vision into scalable solutions. Design resilient, scalable, cloud-native architectures for future-ready applications. Integrate cutting-edge AI tools and services, promoting their adoption throughout the team. Champion engineering excellence through robust test automation and a quality-first delivery mindset. Required Skills & Qualifications 10+ years of experience in building full-stack applications with Java and Node.js (Python and Vue.js are advantageous). Bachelor's or Master's degree in Computer Science, Communications, or a related field. 5+ years of experience designing and architecting enterprise-grade SaaS products. 5+ years of experience in delivering AI products to production. Extensive experience with cloud platforms (GCP experience is an advantage). Background in data analytics and reporting tools, particularly for contact centers and conversational analytics (preferable). Proven track record of leading engineering teams as a technical expert.

About the job

Location: Denver, Colorado Remote Status: Fully Remote (#LI-Remote)

LivePerson (NASDAQ: LPSN) stands at the forefront of trusted enterprise conversational AI and digital transformation. Our award-winning Conversational Cloud platform empowers the world's leading brands to engage with millions of consumers effectively. With nearly a billion conversational interactions every month, we provide rich data analytics and safety tools that harness the power of conversational AI, driving improved business outcomes. Fast Company has recognized LivePerson as the #1 Most Innovative AI Company globally.

Position Overview

We aim to revolutionize the Conversational AI (CAI) landscape by utilizing and innovating within the latest Generative AI technologies. We are in search of a Principal Engineer, AI Architect to spearhead the design and implementation of cutting-edge Generative AI solutions, reporting directly to the Head of Architecture. In this pivotal role, you will collaborate closely with the innovation team and other senior engineers, playing a key role in shaping the AI vision for LivePerson.

About LivePerson

LivePerson is a trailblazer in enterprise conversational AI and digital transformation. Our innovative Conversational Cloud platform enhances engagement between brands and consumers, facilitating nearly a billion interactions monthly. Our commitment to delivering advanced data analytics and safety tools ensures optimal conversational AI use, leading to superior business outcomes. Recognized as the #1 Most Innovative AI Company by Fast Company, LivePerson is dedicated to pushing the boundaries of technology.

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