About the job
At Cedar, we recognize that the current healthcare system is a leading contributor to personal bankruptcy in the U. S., impacting over 50 million Americans annually. Seeking care often results in financial hardships, from diminished credit scores to wage garnishments. The situation is exacerbated by the rise of high-deductible health plans, making this challenge increasingly urgent.
Cedar is on a mission to harness data science, innovative product design, and personalization to enhance the affordability and accessibility of healthcare. We aim to revolutionize the conventional 'one-size-fits-all' approach by implementing consumer-centric practices that lead to a superior healthcare experience.
(Hybrid - NYC)
The Role
Cedar is dedicated to transforming the financial experience of healthcare. Our technology enhances patient billing and engagement, enabling providers to navigate a dynamic landscape while empowering patients to comprehend the costs of their care.
We are in search of a visionary Principal Product Manager to shape the future of user interactions. You will spearhead the strategy and expansion of our foundational Personalization Framework, evolving Cedar Pay into a smart, predictive experience. This influential platform role will amplify the capabilities of our internal teams that build on your platform.
What You’ll Do
- Scale and Optimize the Personalization Engine: Transform our existing machine learning capabilities into a cutting-edge system that utilizes deep learning to provide timely messages, payment options, or insights, thereby alleviating friction in the patient financial journey.
- Own the Intelligence Strategy: Develop a multi-year roadmap for Cedar Pay’s AI vision, crafting AI-driven patient journeys that anticipate needs by leveraging Cedar’s proprietary data to meet patients with empathy and precision.
- Enable Product Squads: Serve as the internal advocate for consumer teams. Establish clear APIs, integration methods, and documentation to ensure the platform’s value is fully realized across the organization.
- Guide Front-End Experience: Collaborate closely with Product Managers and Engineering teams responsible for the user interface, ensuring effective utilization of the platform's intelligence.
- Drive Rigorous Experimentation: Promote a culture of hypothesis-driven development, utilizing extensive A/B testing to validate and enhance features.
