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Principal Product Manager - Monetization

Constant ContactOntario, CAN or Hybrid from Waltham, MA
Hybrid Full-time CA$159.5K/yr - CA$191.4K/yr

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Experience Level

Manager

Qualifications

Strong understanding of product management principles and monetization strategies. Proven track record in driving revenue growth and customer retention. Experience in mobile-first product development and AI-driven solutions is highly desirable.

About the job

At Constant Contact, we pride ourselves on being a team of exceptional individuals who take initiative and make a real difference. With the mindset, integrity, and courage of a small business owner, our work empowers people everywhere to chase their dreams. We play a vital role in supporting business owners, entrepreneurs, non-profits, and individuals by providing the necessary tools and guidance to flourish online. We thrive on new challenges and possibilities, and we're just getting started!

We are looking for a Principal Product Manager to spearhead the next generation of our revenue engine. This high-impact strategic position sits at the heart of our mobile-first evolution and AI-driven value delivery. You will lead the way in defining how Constant Contact unlocks enterprise-grade value through innovative monetization frameworks.

In this role, you will act as the "Squad Leader" for Monetization, taking full ownership of value. Rather than merely creating payment pages, you will oversee broader strategic monetization levers, including packaging, pricing models, and intelligent cross-sell/up-sell logic. You will connect high-level strategy with relentless execution, driving ARPU expansion and modernizing our revenue engine for a mobile-centric audience.

This position exists because we believe that incremental change is insufficient; we are transforming a legacy revenue engine for a mobile-first, AI-powered future.

What You’ll Do

  • Own the Monetization Strategy: Develop comprehensive strategies that go beyond transactional infrastructure to effectively package, price, and sell our value. You will drive ARPU expansion through smart cross-sells, up-sells, and net retention initiatives, managing trials, paywalls, in-product upgrade moments, plan comparisons, expansion paths, downgrades, and renewals.
  • Lead with Velocity: As the Squad Leader for the Monetization team, you will cultivate a culture of autonomy and speed. Transitioning from "output" (shipping features) to "outcomes" (driving revenue and retention), you are empowered to make impactful decisions, conduct rapid experiments, and challenge outdated monetization assumptions to enhance customer value and revenue growth.
  • Drive the Mobile Transformation: With a legacy rooted in desktop, you will transform monetization flows for a mobile-first world, ensuring seamless purchase and upgrade experiences on any device.

About Constant Contact

Constant Contact is dedicated to empowering small businesses and organizations to succeed online. We provide the tools and support necessary for entrepreneurs to thrive, making a significant impact in their communities.

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