Qualifications
Key ResponsibilitiesProcess Discovery and AnalysisEngage with business stakeholders to gain insights into existing CLM processes, identifying pain points, decision nodes, and data dependencies. Clearly and accurately map current-state (AS-IS) workflows. Identify opportunities for simplification, standardization, or automation. Workflow Design and BuildReconstruct processes using low-code or no-code automation platforms such as OutSystems, Mendix, Appian, Retool, PowerApps, AppSheet, or similar technologies. Translate business requirements into intuitive, user-friendly digital workflows. Configure screens, business rules, forms, validations, and workflow steps. Implement automation and conditional logic to eliminate manual tasks where feasible. Technical AnalysisCollaborate with SQL-based data sources, APIs, and integration points, seeking assistance from technical BAs or engineers when necessary. Define data requirements, transformation logic, and system behaviors driven by workflows. Work alongside engineering teams for more complex technical integrations. Testing and DeploymentDevelop and execute test cases for workflows. Validate automation logic and ensure processes function as intended. Assist with user acceptance testing and user onboarding. Continuous ImprovementEncourage ongoing enhancements and optimizations for workflows and processes.
About the job
Join our team as a Process Automation Business Analyst, where you will play a vital role in designing, optimizing, and reconstructing our Client Lifecycle Management (CLM) workflows utilizing low-code and no-code platforms.
This unique position transcends traditional business analysis; it is practical, design-centric, and suited for individuals who possess a deep understanding of processes and can effectively translate them into automated, scalable digital workflows.
Collaborate closely with subject matter experts, product owners, and engineers to accurately document current-state CLM processes, pinpoint inefficiencies, streamline manual tasks, and redevelop comprehensive workflows using low-code automation tools.
About Delta Capita
Delta Capita is a forward-thinking consultancy focused on technology and data, empowering organizations to streamline their operations and enhance their efficiency through innovative automation solutions.