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Product Designer at Front | Santiago, Chile

FrontSantiago, Chile
On-site Full-time

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Experience Level

Entry Level

Qualifications

Key Responsibilities:Create designs that enable developers and administrators to seamlessly integrate Front with third-party applications and develop AI-enhanced automation solutions. Participate in user research and testing to gather feedback and refine designs based on real user interactions. Collaborate closely with cross-functional teams to ensure a cohesive approach to product development. Maintain and enhance the Design System to ensure consistency across all products.

About the job

Join Front, the forefront of AI-driven customer service solutions designed for seamless collaboration. Our platform consolidates essential support channels into a sleek and user-friendly workspace, enabling teams to efficiently manage requests, automate tedious tasks, and provide exceptional customer experiences throughout their journey. With powerful workflows, advanced AI capabilities, and deep customer insights, Front equips organizations with the tools necessary to prioritize customer satisfaction daily. Over 9,000 innovative companies, including CultureAmp, HootSuite, and Y Combinator, trust Front to deliver outstanding service at scale.

Supported by Sequoia Capital and Salesforce Ventures, Front has successfully secured $204M in funding from top venture capital firms and distinguished investors, including industry leaders from Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Our workplace has received multiple accolades, such as Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

We are on the lookout for a talented Product Designer who is passionate about enhancing user experience. You will play a pivotal role in the entire product development lifecycle, collaborating with Product Management to brainstorm innovative product concepts, fine-tuning designs with Engineering just before launch, and contributing to our Design System. Your expertise in product design, interaction design, and visual design will be invaluable.

About Front

Front provides a cutting-edge platform that revolutionizes customer service through AI technology, fostering collaboration within teams to enhance efficiency and customer satisfaction. With significant backing from top investors and a reputation for being a great workplace, Front is committed to driving innovation in customer service.

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