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Product Designer, Creator Success

PatreonSan Francisco
Hybrid Full-time

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Experience Level

Experience

Qualifications

We are looking for a candidate with a strong portfolio showcasing experience in product design, particularly in creating user-centered solutions. You should be proficient in design tools such as Sketch, Figma, or Adobe Creative Suite, and have a solid understanding of UX principles. Experience in working within agile teams and familiarity with design thinking methodologies will be advantageous. Excellent communication skills and the ability to articulate design decisions are essential.

About the job

At Patreon, we are a leading media and community platform that empowers over 300,000 creators to connect with their most dedicated fans through exclusive work and experiences. Our platform provides creators with diverse engagement options, including paid and free memberships, community chats, live video, and direct sales to fans with one-time purchases.

Our mission is clear: to fund the creative class. Since our inception, we have successfully generated over $10 billion for creators, facilitated more than 100 million free memberships for fans, and currently support over 25 million paid memberships on our platform.

As we continue to invest in enhancing the best creator platform with a top-tier team in the creator economy, we are in search of a talented Product Designer to help propel our mission forward.

This role is based in New York or San Francisco and requires a hybrid work model, with in-office presence 2 days a week.

About the Team

We are on the lookout for a Product Designer to join our Creator Success team, where you will play a pivotal role in shaping the essential experiences that enable creators to establish sustainable businesses and foster engaged communities on Patreon. You will design impactful tools and touchpoints that assist creators in publishing their work, attracting and retaining fans, and effectively showcasing their creative offerings. Your contributions will influence how creators present their content, onboard to our platform, and expand their audiences, ensuring that both free and paid experiences are refined and intentional.

In this role, you will address significant challenges across the creator journey, designing workflows for podcasters, video creators, and newsletter writers. You will influence how creators showcase their work to potential fans and develop systems that guide them toward success. This collaborative position will involve close partnerships with Product, Engineering, and Research teams to clarify ambiguous opportunities and deliver experiences that directly impact the growth of hundreds of thousands of creators on Patreon.

About the Role

  • Identify company-wide opportunities and provide clarity and insights through high-fidelity prototypes and compelling storytelling.

  • Collaborate closely with Research, Product, and Engineering teams...

About Patreon

Patreon is a transformative platform that enables creators to monetize their work and connect deeply with their audiences. By providing tools for engagement and business growth, we are at the forefront of supporting the creative economy.

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