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Product Engineer at Lapel | San Francisco

LapelSan Francisco
On-site Full-time

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Experience Level

Experience

Qualifications

Your ResponsibilitiesDevelop, launch, and iterate on product features across the full technology stack. Collaborate closely with founders, designers, and customers to define and deliver outstanding product experiences. Take ownership of features from conception to deployment and beyond, ensuring continuous improvement. Design and implement APIs, services, and integrations. Convert product requirements into scalable and maintainable technical solutions. Work on both frontend and backend development as necessary. Continuously enhance product quality, performance, and user experience. Contribute to product decisions, prioritization, and strategic trade-offs. Write clean, maintainable code while elevating engineering standards.

About the job

At Lapel, we are committed to creating exceptional customer experiences. We are developing cutting-edge data infrastructure and tools that empower customer-facing teams to deeply understand their customers and effectively engage throughout the entire customer journey.

While many businesses strive to provide excellent service, their existing tools often hinder this goal. At Lapel, we are building a solution that personalizes every customer interaction by unifying context, coordinating actions, and bridging the gap between intention and experience.

This role presents a technically challenging opportunity that spans data infrastructure, artificial intelligence, and systems design, all aimed at enhancing the way software companies serve their customers. We refer to this as hospitality at scale.

We are well-capitalized and supported by leading investors, collaborating with remarkable organizations, from dynamic startups to established enterprises. We look forward to sharing more details during our discussions.

About Lapel

Lapel is at the forefront of transforming customer engagement through innovative technology. By focusing on creating a personalized experience, we empower organizations to truly understand their customers, enhancing satisfaction and fostering loyalty. Our dedicated team is passionate about building a platform that integrates seamlessly into customer workflows, ensuring responsiveness and relevance in every interaction.

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