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Product Management Manager - Employee Experience

QualtricsReston, Virginia, United States
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:Proven experience in product management, particularly in employee engagement or related fields. Strong analytical skills with the ability to interpret complex data and provide actionable insights. Exceptional communication and collaboration skills, with experience working across various teams. Familiarity with AI technologies and their applications in enhancing user experience. A strategic mindset with a focus on user-centered design and product innovation.

About the job

At Qualtrics, we empower the world's leading brands to enhance exceptional frontline experiences, build high-performing teams, and create products that resonate with users. We're not just a platform; we are pioneers in the Experience Management domain, proudly serving over 18,000 clients worldwide. Establishing a new category demands resilience, creativity, and a commitment to our customers, which is why we cultivate agile, high-functioning teams dedicated to exceeding expectations.

Joining our team means becoming part of a dynamic group that sets ambitious goals and rapidly pursues them. We embrace strategic risks and collaborate to tackle complex challenges, ensuring that the best solutions emerge through teamwork. Growth opportunities are abundant and will find you as you contribute to our mission of reintroducing humanity, connection, and empathy to the business landscape. Join over 5,000 passionate individuals globally who believe in the value of meaningful work.

Manager of Product Management - Employee Experience

Why This Role Exists

Our Employee Experience division is on an exciting trajectory of growth, aimed at helping organizations worldwide enhance their employees' experiences, resulting in tangible business outcomes. In this role, you'll spearhead the development and innovation of our premier employee engagement products, utilizing AI and state-of-the-art technology. Collaborating closely with business leaders, managers, and cross-functional teams, you'll deliver actionable insights that foster team engagement and productivity. This position offers a unique opportunity to redefine the potential of Agentic and AI technology, transforming how organizations respond to employee feedback while enabling brands to improve customer experiences through accessible omni-channel insights.

Your Path to Success

  • Developing a multi-year strategy for our engagement products, guided by a profound understanding of customer needs, market trends, and emerging technologies.
  • Gaining deep insights into user personas and workflows, translating these into clearly articulated product specifications that align with our overarching product strategy.
  • Fostering empathy for key user personas and reflecting this in product specifications.
  • Prioritizing features and functionality based on market research, user feedback, technical feasibility, and business objectives.
  • Leading the creation of new capabilities while ensuring they meet user needs and business goals.

About Qualtrics

Qualtrics is at the forefront of enhancing customer and employee experiences through innovative software solutions. We believe in the power of experience management and are committed to driving meaningful change for organizations around the globe.

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