About the job
Conviva is at the forefront of providing intelligence solutions for digital businesses, transforming consumer interactions into outcome-driven insights. Our innovative platform links engagement patterns across AI agents, applications, websites, and streaming video to tangible results, including purchases, bookings, and resolved support requests. By leveraging our patented Time-State Technology®, the Conviva® Operational Data Platform empowers enterprises with real-time insights and automation that fuel growth, enhance customer satisfaction, and foster enduring trust.
Are you an enthusiastic and quick learner eager to join a dynamic AI and engineering team revolutionizing analytics in the digital and agentic experience landscape? We are looking for a Product Manager to spearhead the development of our Agent Experience Analytics product, which is a vital component of our Digital Intelligence Platform focused on optimizing applications, websites, and AI agents.
AI agents are rapidly emerging as a key digital interface alongside mobile and web platforms. However, organizations often grapple with fundamental questions: Are my agents effective in achieving desired outcomes? What factors contribute to their success? How can we enhance their behavior, reliability, and user satisfaction? How do we ensure that an agent can continuously adapt to the evolving landscape? Conviva offers industry-leading solutions to these challenges. This position presents a unique opportunity to define and dominate a new category: analytics and optimization for AI agent experiences, supported by strong platform foundations, real customer challenges, and a history of groundbreaking innovation.
In this role, you will collaborate closely with engineering, design, and go-to-market teams to translate ambiguous and rapidly evolving market signals into reliable products. You will be responsible for quick releases, continuous learning, and setting the strategic direction for the future of agent analytics.
