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Product Operations Specialist, Monetization (Full-Time) - Shanghai

flowithShanghai, Shanghai, China
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Requirements:Senior Experience: 3-5 years of experience in product operations, monetization, pricing strategy, or user growth within the SaaS, Tech, or AI sectors. Business Acumen: Strong knowledge of Product-Led Growth (PLG) and global SaaS subscription models, alongside a deep understanding of pricing psychology. Data-Driven Mindset: Outstanding analytical skills to monitor, assess, and enhance conversion funnels, Lifetime Value (LTV), Customer Acquisition Cost (CAC), and Churn Rate. Cross-Functional Leadership: Proven ability to collaborate effectively with Product, Engineering, and Marketing teams to drive monetization initiatives from concept through to launch. Bilingual Proficiency: Excellent communication skills in English and Chinese to grasp the payment habits and cultural nuances of our diverse user base.

About the job

Key Responsibilities:

  • Pricing & Packaging Strategy: Conduct market analysis and user segmentation to design and refine Flowith's global subscription tiers, optimizing for ideal conversion rates and Average Revenue Per User (ARPU).
  • Conversion Funnel Optimization: Analyze the Free-to-Paid transition and implement strategic product interventions (such as intelligent paywall triggers and onboarding upsells) to enhance conversion rates.
  • Monetization Campaigns: Strategically plan and execute promotional events and retention initiatives (e.g., Black Friday, Back-to-School) to drive revenue and cultivate long-term customer loyalty.
  • Global Billing Experience: Oversee and improve payment success rates across various regions while addressing complex billing and subscription challenges.
  • Revenue Tracking & Reporting: Create and manage dashboards for essential monetization metrics (MRR/ARR, Conversion Rates) to deliver insightful business reviews and forecasts.

你深谙 SaaS 产品的增长与变现逻辑,能将复杂的商业策略落地为用户心甘情愿买单的丝滑体验。

  • 定价与包装策略 (Pricing & Packaging): 基于市场调研与用户分群,制定并持续迭代 Flowith 的全球订阅计划,找到转化率与客单价的最佳平衡点。
  • 全链路转化优化: 深入诊断 Free-to-Paid 的转化漏斗,设计并落地引导付费(如 Paywall 触发时机、Onboarding 转化等)的运营策略与产品机制。
  • 商业化活动策划: 针对不同节点(如黑五、开学季)或特定高价值用户群,策划促销与留存活动,提升整体营收与长期留存。
  • 全球支付体验优化: 监控并优化不同国家/地区的支付成功率,跟进解决计费异常、退款及订阅相关的复杂客诉。
  • 营收目标追踪: 搭建商业化核心指标看板(MRR/ARR、转化率等),定期输出高质量的商业复盘、市场动作诊断与收益预测报告。

About flowith

At Flowith, we are committed to unlocking the full potential of our products through innovative monetization strategies. Our team thrives on collaboration and creativity, ensuring that our offerings not only meet market demands but also enhance user satisfaction. Join us as we redefine the SaaS landscape in Shanghai and beyond.

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